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“The best thing about the Brimark is Stu” 3 of 5 stars
Review of Brimark Inn

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Brimark Inn
2.5 of 5 Hotel   |   3200 West Russell Street, Exit 81 off I-29, Sioux Falls, SD 57107   |  
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15% off room rate
Ranked #8 of 49 hotels in Sioux Falls
Renton, WA
Top Contributor
79 reviews 79 reviews
18 hotel reviews
Reviews in 41 cities Reviews in 41 cities
52 helpful votes 52 helpful votes
“The best thing about the Brimark is Stu”
3 of 5 stars Reviewed September 17, 2013

As other travelers have mentioned, road construction nearby makes this place tricky to get to and then there is more construction at the hotel. The pool and surrounding area are completely torn up. We were on the ground floor and our window looked directly into all the construction activity, so we had to keep the drapes closed or feel like monkeys in a zoo. I was concerned that we would be awakened at dawn by construction equipment, but they were considerate of guests.
There is an obvious attempt to modernize this place, but somehow all they have done seems to fall just a little short of the mark.
The ceilings are very low. My husband is 6'3" and anyone more than an inch or two taller would be hitting their head on the bathroom light. The bathroom was small, cold and didn't have heat or fan. The hair dryer is placed in such a manner that to reach the back of my head I had to turn my back to the mirror.They appeared to have recently "upgraded" the bathroom, but hadn't bothered to replace the door. On the plus side, the hair dryer had a nightlight which was very nice.
We tried the continental breakfast. It was ok, nothing special. But again, the noteworthy attempt to decorate the breakfast area just didn't quite work. The whole place gave the air of having gone to the lowest bidder.
The one bright spot is Stu at the front desk. He is an absolute delight and kept this from being a complete disappointment. He was charming and seemed to love his job. When my husband asked about getting our car washed he was most helpful and also made good suggestions for dinner establishments.

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s.d.granny, General Manager at Brimark Inn, responded to this review, September 26, 2013
Thank you for your review. I am so glad you enjoyed Stu. It's nice that you had at least one high note in your otherwise disappointing stay. He is very popular with our guests. We do our best to please everyone but some times we miss the mark. Wishing you safe and happy travels, Donna Gratzfeld , General Manager
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163 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Des Plaines, Illinois
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed September 16, 2013

The good:

It was inexpensive, clean, quiet, and WIFI. Breakfast was good.

The not so good:

Had to pull the blanket off the other bed as the blankets were not wide enough to cover two people.
Kind of thought I would be on the first floor because of the dog, but I was put on the second floor.
WIFI coverage did not cover the entire room.
70s heat lamp in the bathroom
No bedskirts on the box springs
Dark
Ice machine broken.

All in all, a good place to crash when you are road weary, but I would not make it a habit. If I were passing through again, I may consider spending a bit more and going somewhere else. Just needs some updating.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
randyhuber, Owner at Brimark Inn, responded to this review, September 17, 2013
Thank you for writing and sharing your comments, You have furthed my resolve to have this remodeling done as quickly as possible. As you may have noticed we are doing work inside and outside, adding an indoor pool and remodeling all rooms. Sorry about the ice machine going down, but we need to direct our guests to an ice machine that is still working. Hope all your travels are enjoyable.
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Duncanville
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 13, 2013

My wife and I were traveling with our Chihuahua so pet friendly hotels were a must. The Brimark had mostly positive reviews on TA but not without some "issues." The location is not ideal and some nearby road work detours make it not easy to find. Our room was at the far rear exit furthest away from the front desk and we though this was our "reward" for having a dog. We were pleasantly surprised to find a clean, well appointed room, clean bathroom and very comfortable beds. The internet connection was excellent. The hotel is still in the midst of renovation. The pool has been dug out and is being replaced. The central pool/walkway area is filled with workmen and the external walls are being repainted. Despite these temporary inconveniences the hotel still functions well. The breakfast in a cozy clean location was above average. The major drawback was the totally inadequate room lighting which was no more than two bedside lamps. The Brimark is still a work in progress but it is clean, comfortable and guest friendly. It is excellent value for money and we would not hesitate to stay there again.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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s.d.granny, General Manager at Brimark Inn, responded to this review, September 27, 2013
Thank you so much for your nice review. We are happy you enjoyed your stay. There is NO PUNISHMENT for having a pet , but there is a grassy area in the back that makes a good potty spot, hope it worked out for your Chihuahua.. Glad that the construction did not present any real noise or inconvenience either. Our construction company doesn't start until 9 a.m. and stops at 6 p.m. so that they will not disturb our guests. Thank you for choosing us and we hope you will return soon. Donna Gratzfeld, General Manager
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Rapid City, South Dakota
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 13, 2013

I stayed here after realizing that I had messed up hotel reservations by a night at a different location. The price was agreeable, being half the price per night of my original hotel. The room and service were more than I had expected for the low cost of the stay. Clean, spacious and modern room - and FREE wifi. Courteous staff. Definitely a great find.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s.d.granny, General Manager at Brimark Inn, responded to this review, September 27, 2013
Thank you so much for your great review. We are pleased that we provided you with a comfortable stay. This is what we are trying our hardest to achieve. We know you have many choices for lodging in this area and are very happy you chose us. Thank you again, Donna Gratzfeld, General Manager.
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Warren, New Jersey
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 12, 2013

The location next to a camping trailer storage yard and its half-lit sign were not great omens. Lots of landscaping work in early stages (no plants, but piles of dirt being managed) looked iffy, but the building exterior appeared promising. Our room had attractive furniture and carpet, and a first glance into the bathroom showed a new sink and toilet and gleaming chrome and glass shelves, but the mold/mildew along tile grout lines and greying bathtub floor dropped a bomb into our estimation of this place. How such a room could be rented is beyond me.

  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s.d.granny, General Manager at Brimark Inn, responded to this review, September 27, 2013
Wow, we certainly did not do our best or even half best for you. If your bathroom was that bad you have every reason to be annoyed. What is so weird is that part was so shiny clean and the rest terrible Maybe they only partially cleaned the room. We are making every effort to make sure nothing like this happens again and have beefed up room inspections. Please accept our apologies. Donna Gratzfeld, General Manager
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2013 via mobile

Brimark offers an unbelievable value. The location was easy to access. Front desk staff welcomed my party and were very professional and helpful. We found the rooms to be tastefully updated and super clean. The amphibious travelers enjoyed the large outdoor pool. There were a few rough edges like dirty windows in entry ways and landsacape contructions near pool ( no coffe cups in rooms), But nothing which affected our stay. Overall excellent value that we will use on future trips!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s.d.granny, General Manager at Brimark Inn, responded to this review, September 27, 2013
Thank you for taking your time to write a review. We really enjoy hearing from our guests .We are trying hard to provide you with a clean comfortable room at a reasonable price. Our staff are a great bunch of people who really care about our guests. Hope you come back and see the new improvements. Donna Gratzfeld, General manager
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Florence, Montana
Top Contributor
65 reviews 65 reviews
24 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed August 28, 2013

You won't find a better combination of value, cleanliness, friendly service and good breakfast.

This was a real find. We did some quick looking on the phone on our way home from Iowa and found some promising reviews for the Brimark. We were not disappointed. Thank you fellow TA reviewers!

Front desk staff very nice and helpful. It's obvious the staff care about presenting the property well.

The room was clean, and included a refrigerator and nice TV. Bathroom was small but nice. I only have two minor complaints on the room - 1. dim lighting and 2. I found 2 empty drink bottles under the bed. The empty bottles tell me they aren't checking everything over when cleaning the room.

Pool was very large and nice. Only complaint here was the extreme heat of the water. This is summertime; there is no need to heat the pool! My wife felt it and refused to get in. I swam for a few minutes and got too hot so climbed out.

Breakfast was excellent compared to other 'free' buffets. The staff running the buffet were very friendly and service-oriented.

Plenty of well-lit parking.

At the end of the stay, I thought I had received excellent value for what I paid.

This is definitely where I will stay on any future trips through Sioux Falls.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
s.d.granny, General Manager at Brimark Inn, responded to this review, September 27, 2013
Thank you so much for the great review. We are doing some really big renovations now that the summer season has ended. The pool is no longer here. We have removed it and made a beautiful courtyard where it was. We will soon break ground for the new addition which will house our new indoor pool, spa, children's spray area and large waterslide . We are all very excited and hope you will come back and see all the changes spring 2014. Donna Gratzfeld, General Manager
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Additional Information about Brimark Inn

Also Known As:
Brimark Hotel
Address: 3200 West Russell Street, Exit 81 off I-29, Sioux Falls, SD 57107
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Sioux Falls
#4 Business Hotel in Sioux Falls
#4 Best Value Hotel in Sioux Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Brimark Inn 2.5*
Official Description (provided by the hotel):
This totally remodeled property is an all masonry construction which makes our rooms so very quiet.We have interior corridors, a beautiful courtyard with a small waterfall with a large area for group gatherings. Refrigerators, coffeee makers, flat screen T.V.s in every room. Rooms have new beds either 2 queen or 1 king.We have a business center and fitness center.Complimentry hot breakfast.Presently building an indoor pool with waterslide. ... more   less 
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