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“WONDERFUL Surprise!!” 5 of 5 stars
Review of Sioux Falls ClubHouse Hotel & Suites

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Sioux Falls ClubHouse Hotel & Suites
3.0 of 5 Hotel   |   2320 South Louise Avenue, Sioux Falls, SD 57106   |  
Hotel amenities
Ranked #2 of 49 hotels in Sioux Falls
south dakota
1 review
“WONDERFUL Surprise!!”
5 of 5 stars Reviewed February 17, 2014

We stayed at The Clubhouse this past weekend--Feb 15. We have stayed here many times before and have ALWAYS enjoyed it! This time we had a reservation for a King Suite and to our Surprise--we were UPGRADED to the Presidential Suite!!! What a WONDERFUL Surprise--the suite was Gorgeous with 2 floors--a full size kitchen dining room and a Beautiful Living area with gas fireplace--HUGE living area and upstairs was the Master bedroom/bath with jacuzzi. There was also a bathroom downstairs--Needless to say we NEVER left this piece of paradise--and to top it off had a wonderful evening meal from Johnny Carinos brought to our room!! This was truly a weekend we will NEVER forget--Thank you again for the surprise!!

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubsf, General Manager at Sioux Falls ClubHouse Hotel & Suites, responded to this review, February 20, 2014
Thank you so much for sharing your wonderful comments concerning your past stay with us. It is truly rewarding when we are able to show our appreciation by upgrading those that choose to stay so often with us~It is thrilling to see how much you enjoyed your stay in the Presidential Suite. Please know we appreciate your friendship and your business and hope to see you back very soon!!
Take care-
Val Carman, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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182 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • English first
  • Any
English first
Aberdeen, South Dakota
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 31, 2014

We stay here just about every time when in Sioux Falls, the property is awesome. Great rooms, great location & access, great service. Nice breakfast area with a decent breakfast (could use some more hot food like fresh scrambled eggs, etc.) and Johnny Carino's Italian Restaurant is attached which is really convenient however other good eating places nearby. Also next door is a great coffee house and wine shop that is a very relaxing place to hang out. One reason we really like this place is the complimentary area shuttle service which we use to take us to area wine tastings, nightclubs and restaurants without worrying about driving. Travis is usually our driver and he does a great job! Hotel is well built as rooms are very quiet, you don't hear anyone above or beside you and the rooms are spacious and comfortable. Pool area, exercise room are good and fire pit outside is a really nice feature (not used in the cold, harsh winters!). We are typically Hilton people, but in Sioux Falls the ClubHouse is always our #1 destination!

Room Tip: If you can get a king suite grab it, they are awesome rooms.
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubsf, General Manager at Sioux Falls ClubHouse Hotel & Suites, responded to this review, February 3, 2014
I would like to personally thank you so much for sharing your wonderful comments about out hotel. Our goal is provide each and every guest with an enjoyable and comfortable stay~knowing we are achieving that goal is most rewarding. I specifically want to thank you for the nice mention of my driver, Travis. I agree that he truly represents what customer service is all about. I will share your comments with him, he will be thrilled!!
We are so pleased that you choose to stay with us and hope to see you back very soon!
Sincerely,
Val Carman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington
Top Contributor
65 reviews 65 reviews
19 hotel reviews
Reviews in 31 cities Reviews in 31 cities
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 30, 2014

Visited this hotel for 5 nights for business. I was really impressed by the styling of the hotel and quietness of the rooms. The free shuttle was prompt and friendly. Evening have fresh baked cookies waiting after our meetings. Breakfast area can get busy in the morning but everyone is very friendly. Would have liked to see more protein options but the variety was good-including waffles, biscuits/gravy, fruit, muffins, etc. The only think I thought was awful was the coffee! Couldn't drink it-and I am not super picky. Used the gym which was super tiny with treadmill, elliptical and weights. Enough to at least get a workout in without going outside in the cold. Rooms were huge, very quiet. Bed was very comfortable. The only issue in the bedroom was the clock took me 30min to figure out how to change it. Very weird setup and the iPod dock didn't work. All small issues. Overall, I would stay at this hotel again in a heart beat. Everyone was friendly and accommodating with anything I needed. Free shuttle was used a lot by others in our group and were fantastic and always willing to pickup and shuttle around. I stay at a lot of hotels around the world. THis one in little Sioux Falls is top notch!!

Room Tip: Got room at end of the hallway and next to the stairs so didn't have to wait for the elevator an...
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  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubsf, General Manager at Sioux Falls ClubHouse Hotel & Suites, responded to this review, February 3, 2014
Thank you so much for your wonderful comments on your recent stay with us. 5 nights is a long time to stay in a hotel and it is very awarding to see that your stay was comfortable and that you were able to enjoy everything we have to offer. I apologize for the confusion of the alarm clok and ipod dock. Thank you for bringing those items to my attention for me to investigate further.
I am thrilled to see that you would choose to stay with us again~we look forward to welcoming you back
Sincerely,
Val Carman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sturgis, South Dakota
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 11, 2013

My family and I have stayed at this hotel before and continue to come back for the great customer service, clean rooms, great pool for the kids, good free breakfast and great location in Sioux Falls. Stayed over Thanksgiving weekend and again the best experience. Kiddos and keep up the great job!!

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubsf, General Manager at Sioux Falls ClubHouse Hotel & Suites, responded to this review, December 13, 2013
I would like to personally thank you for such a wonderful review with your past stays with us! Our goal is to provide the best service to our guests and there is nothing more rewarding than to know we have you as a loyal customer. Thank you so much for letting us and others know how much you enjoy staying with us~we truly appreicate your friendship and your business.
We hope to see you back very soon.
Sincerely,
Val Carman, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aberdeen, South Dakota
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 4, 2013

Reservations were made over the phone by a very polite professional and sent me my confirmation information to me by email as I requested. Check-in was quick and smooth when I arrived. The room was clean and comfortable. I will stay again when in Sioux Falls. Thank you to everyone that made our stay uneventful and peaceful.

Room Tip: I enjoyed the first floor walkout rooms, easy in, easy out.
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  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubsf, General Manager at Sioux Falls ClubHouse Hotel & Suites, responded to this review, December 6, 2013
Thank you so much for sharing your thoughts on your recent stay with us~Our goal is to provide a comfortable and relaxing stay so it is very rewarding to know we provided you with that. I am also glad to know that you enjoyed the convenience of the walk out rooms on the 1st fl.
Thank you for choosing to stay with us-we hope to see you back very soon!
Sincerely,
Val Carman, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 23, 2013

My first stay at the ClubHouse was very successful. It's a comfortable, lovely facility. There are certainly surrounding hotels that are less expensive but I was looking for a stay that would be more upscale and this filled the bill. The staff was helpful. The room was set-up well for working. The shower head wasn't quite as nice as the rest of the facility but it worked. The hotel is connected to a restaurant and being able to walk down an indoor corridor was very nice on a snowy evening.

  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubsf, General Manager at Sioux Falls ClubHouse Hotel & Suites, responded to this review, November 26, 2013
Thank you so much for sharing your past experience with us! Our goal is to provide each guest with a comfortable and pleasurable stay. Hearing directly from our guests let's us know if we are accomplishing that goal. I am very happy to inform you that we are in the process now of replacing the shower heads in all rooms. Thank you for sharing your suggestions. I am glad you were able to experience Carinos Italian restaurant adjacent to the hotel.
I invite you to stay with us again on your next visit to Sioux Falls.
Sincerely,
Val Carman
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, North Carolina
Top Contributor
179 reviews 179 reviews
24 hotel reviews
Reviews in 105 cities Reviews in 105 cities
212 helpful votes 212 helpful votes
5 of 5 stars Reviewed November 12, 2013

OK, this is not a five-star property or resort, so why am I giving it five stars? Because the staff are warm and human and really will take care of you during your stay. Mine was for a month, and sometimes I was so conversation starved, I'd go to the front desk and strike up a conversation, and they always obliged. They care about you. The rooms are satisfactory, and the grounds nice to walk on. Breakfast is a real feast every morning, with much variety and wonderful pastries and doughnuts. I didn't much care for the fact that the hotel allows guests to bring pets, but noticed no dog hair or pet noise. Coffea, the shop across the parking lot, is excellent, and so is Carino's, the next-door Italian eatery.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
clubsf, General Manager at Sioux Falls ClubHouse Hotel & Suites, responded to this review, November 26, 2013
I want to personally thank you so much for your wonderful comments about the staff. I agree that my staff is wonderful and truly represents what customer service is all about. I am very proud to have them on my team. I will share your comments-they will be thrilled!! A month is a very long time to stay in any hotel so it is rewarding to see that you had an enjoyable and comfortable stay. I hope we see you back very soon!!
Sincerely,
Val Carman, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sioux Falls ClubHouse Hotel & Suites

Also Known As:
Clubhouse Hotel
Clubhouse Hotel Sioux Falls
Clubhouse Sioux Falls
Address: 2320 South Louise Avenue, Sioux Falls, SD 57106
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Sioux Falls
#4 Romantic Hotel in Sioux Falls
#8 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sioux Falls ClubHouse Hotel & Suites 3*
Official Description (provided by the hotel):
Experience the finest in service and beautiful accommodations at the ClubHouse Hotel. Ideally located off I-29 near popular dining, shopping, and entertainment. Beautifully landscaped courtyard overlooking the river. Complimentary deluxe continental breakfast. Free Wireless Internet in all guest rooms, suites and public areas. Oversized guestrooms and suites featuring first-class amenities. Complimentary shuttle service to airport and within Sioux Falls. 24 hour business center. Fitness center onsite with full service gym available offsite, complimentary. ... more   less 
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