First off, wish picture on hotel website would be accurate of parking lot. Especially when the lot is concrete, not asphalt and with less room than in photo. Do give high marks to the reception area staff, since they were friendly & helpful. My big concern is maintenance of the room. Knew they only cleaned once per week when I checked in.
However; after a week went by no cleaning was done and on a Sunday morning did ask woman behind counter if I could have room done that day or Monday, since I had been here since the previous Saturday. Well, Monday came & went with no room cleaning so I asked again for next day then finally room was cleaned altho bathroom floor was not mopped well. By the end of my two week stay, did realized my bed sheets were never changed. Know it's hard to find people to clean rooms, but a little effort could go a long way.
PS The walls are a little thin so be prepared to hear people in the next room.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time to express your thoughts and concerns. I am delighted you found our reception staff friendly and helpful. Please accept my apology for the shortcomings you experienced and if our facilities fell below your expectations. We are continually striving to improve the hospitality we offer and comments from our guests are always welcome. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.
Once again many thanks for your feedback and have a wonderful day!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.