First of all let me say im not saying this is a bad place to stay cause it wasnt most of the staff was amazing friendly smiles and our room was very clean tho i was shoked to find out it also offered smoking rooms... We stayed for 3 nights here and my kids had and amazing time we got in late and the girl at the front desk dont remember her name she had black hair and a bubbly attitude kept the ppol open till 10:45 for us so the kids could swim... In the mornig when i let housekeeping know that i was going out for the day they werere prompt to clean my room it look great when we got back i was very pleased the only complaint is my kids being kicked out of the lobby they went to ask the girl if the pool was open the sing states they need to be 14 my oldest is 15 my other two are 10, 12 i sent them down and was changing to come down when i got there they were comming up the elevator stating that the front desk girl had kicked them out and told them they couldnt go swimming i asked them why they said they needed an adult even my 14 year old ok so if thats was the case then why does the sign state that they need to be 14 if there going to kick them out anyways later on and my son told the lady i was on my way down she still refused to let them stay in the pool told them no you need to get out now upon walking away my son heard her say wow some parents are just lazy, and cant watch there kids im not a babysitter for christ sakes around 2 that day we were all getting ready to go swimming again i sent them down and told them to wait by the door for me so they wouldnt get kicked out again.. my daughter came running up to the room crying stating that the front desk girl had yelled at them and told them to stay in there room they cannot be running around the hotel and stomping on the floors my son told her we had just got back and changed she said i dont care u need to go to your room and stay there if she had to see them agin she was calling the cops on thier parents and kicking them out.. we did hear rucus but it was on the 3rd floor she automatically blamed my children whom were waitng outside the pool room for me when i came down to talk to here she acted as tho she had no clue what i was talking about and argued whit my 14 year old son about him being a liar and stating she never talked to them.. because of this we cut our stay short and went to the Ramada I dont know if the girl was having a bad day or if she hates kids but i dont even talk to my children the way she did nor do i yell at them i would not stay here again with an employee like that and after reading another review with the title "Customer Service???" i was positve it was the same girl.. How she still has a job im unssure but she needs to be taught manners i do apologize for the bad review most of my stay was great but an employee with her attitude and the way she treated my children is uncalled for plan and simple so i will not ever be returning to your hotel nor will i recommend it to any family or friends
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- Also Known As:
- Super 8 Sioux Falls
- Super Eight Sioux Falls