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“Good stay” 4 of 5 stars
Review of AmericInn Hotel & Suites Sioux Falls

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AmericInn Hotel & Suites Sioux Falls
2.5 of 5 Hotel   |   3508 S Gateway Blvd, Sioux Falls, SD 57106   |  
Hotel amenities
Ranked #21 of 51 Hotels in Sioux Falls
Buffalo Grove, Illinois
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Good stay”
4 of 5 stars Reviewed August 24, 2013

Found this on TripAdvisor. Never stayed at this brand, but based on reviews decided to give it a try and weren't disappointed. Got reservation over phone. Employee was too busy to put in full reservation, but gave great rate and said room would be available, but she was getting off at 11 and would tell next shift. When arrived, room was in system with lower rate than quoted. When got to the room, it had a smoke smell. Front desk said it used to be a smoking room, but was happy to change our room. Very accommodating staff. Breakfast was good, typical continental breakfast fare. Will stay at AmericInn brand again.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy A, Manager at AmericInn Hotel & Suites Sioux Falls, responded to this review, September 19, 2013
Thank you so much for your kind review! We are so happy that you gave our hotel a try.
We hope that you will be coming through again, and we hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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157 reviews from our community

Traveler rating
    76
    53
    20
    3
    5
See reviews for
71
36
11
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Denver, Colorado
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 14, 2013

Great stop at the end of the day of driving. Whirlpool tub really helped soothe the aches from a day of driving. The room was clean, breakfast nice, but could use more choices. Staff was very pleasant.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy A, Manager at AmericInn Hotel & Suites Sioux Falls, responded to this review, August 15, 2013
Thank you for reviewing our property. We are glad that you were happy with your stay. We will keep updating and improving our breakfast. We hope that you will stay with us again, and again thank you.
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Sturgis, South Dakota
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 8, 2013 via mobile

My daughter and I stayed while she was at a basketball camp. Our room was clean and cozy yet affordable. They even let us have a late checkout so my daughter could shower after her last camp session. All of the staff were very friendly and the breakfast was good.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy A, Manager at AmericInn Hotel & Suites Sioux Falls, responded to this review, August 9, 2013
Thank you so much for your kind review. We are so happy that you liked your stay with us. It is our goal to provide top of the line service to everyone.
We hope that you will stay with us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SD
Top Contributor
57 reviews 57 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 24, 2013

We did not anticipate the whole town being booked for the weekend, and we arrived late in the evening. The Inn had one room left which we took, thinking "any port in a storm". The front desk clerk was welcoming and took care of us quickly. Our room was clean though it smelled a bit from stale tobacco smoke (a smoking room). The furnishings were basic with a comfortable bed. We had a quiet night's rest despite the hotel being completely full. Reasonably priced.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy A, Manager at AmericInn Hotel & Suites Sioux Falls, responded to this review, July 30, 2013
Thank you for reviewing our hotel. We appreciate your feedback, and we hope that you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 15, 2013

We stayed at this AmericInn due to relocation from a water leak at the Red Roof Inn (where we were originally booked) across the street. They moved our reservation to the AmericInn for us, as we were in the middle of the Badlands when they called to explain the water leak situation and they could not accommodate us. We arrived ate evening, our room was a typical hotel room. The hotel seems outdated, but perhaps recently undergone some renovation. The shower would not drain, there was urine splattered on the back of the toilet lid and a small speck of what appeared to be blood on the wall by the sink. The worst part, was pulling the sheets back to put my kids to bed and finding crumbs, hair, and either make-up or food smudged all over the sheets!! We called the front desk and the man offered to switch rooms or just bring fresh sheets. Due to the late hour and not wanting to move our stuff, we opted for fresh sheets. The man apologized and said they take that sort of thing very seriously. The next morning, as we went to check out, the man at the desk asked how our stay was. He had no idea what had happened in our room. We feel an incident such as that should have been recorded and the staff aware. After explaining our experience to the man at the desk, he gave us $15 off our stay. We will NOT be returning to this motel or any other AmericInn in the future.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy A, Manager at AmericInn Hotel & Suites Sioux Falls, responded to this review, July 17, 2013
I sincerely apologize for everything that you encountered during your stay with us. This is not commonplace with us, as you can see by our other reviews. I can say that the housekeeper that cleaned your room is no longer with us. This is not something that we tolerate at our hotel, we pride ourselves on our cleanliness and our service to our guests.
I did try to contact you to talk to your personally as we would like to make things right for you. I honestly thought everything was ok when my assistant manager talked to you upon check out, but if this wasn't the case, I invite you to call me directly at 605-361-3508. We really try to make things right for our guests.
Thank you and hope to hear from you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
detroit
Top Contributor
68 reviews 68 reviews
14 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 15, 2013

On our way out west, I was looking for a hotel chain that we could stop for the night, not spend too much, take a quick dip in the pool, wake up to a decent breakfast and get back on the road. I found it in Americinn. Clean, friendly, nice pool and hot tub, easy in & out. A good value for a quick stop.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy A, Manager at AmericInn Hotel & Suites Sioux Falls, responded to this review, July 17, 2013
Thank you so much for reviewing our hotel. We are so happy that we could provide you with service that you expect from an AmericInn. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
1 review
4 of 5 stars Reviewed July 15, 2013

We stopped here on a trip across the states and it was very clean and comfortable . We had had a long day on the road and appreciated the quick and easy check in and comfortable bed. We swam in the pool and loved the adults only time in the pool it was very relaxing . Breakfast was great nice choices and everything tasty . Would definately recommend to others .

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy A, Manager at AmericInn Hotel & Suites Sioux Falls, responded to this review, July 17, 2013
We thank you for your kind review, we appreciate that you took the time to let us know how we are doing. We pride ourselves in our facility and hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about AmericInn Hotel & Suites Sioux Falls

Address: 3508 S Gateway Blvd, Sioux Falls, SD 57106
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 51 Hotels in Sioux Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — AmericInn Hotel & Suites Sioux Falls 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
The AmericInn Hotel & Suites Sioux Falls is the ideal location for your next stay, whether you're traveling for business or pleasure. We are proud to provide the amenities you want most and deliver them at the highest level possible starting with comfortable, quieter guestrooms. Our hotel offers a variety of room types, each featuring 32” LCD flat screen TVs, including suites with whirlpools. Wake up each morning to our free, hot, home-style AmericInn Perk breakfast and stay connected with free, hotel-wide, high-speed internet. Relax in our cozy fire-lit lobby and enjoy our inviting, indoor pool and hot tub.AmericInn Hotel and Suites is conveniently located off I-29 & 41st street in Sioux Falls, just minutes from all the area's best attractions, including the Empire Mall. During your stay, be sure to explore the area and the many riches that make it unique, from parks to culture, entertainment, shopping, sports and music. ... more   less 
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