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“Great service and value” 5 of 5 stars
Review of AmericInn Hotel & Suites Sioux Falls

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AmericInn Hotel & Suites Sioux Falls
2.5 of 5 Hotel   |   3508 S Gateway Blvd, Sioux Falls, SD 57106   |  
Hotel amenities
Ranked #19 of 48 hotels in Sioux Falls
Sturgis, South Dakota
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Great service and value”
5 of 5 stars Reviewed August 8, 2013

My daughter and I stayed while she was at a basketball camp. Our room was clean and cozy yet affordable. They even let us have a late checkout so my daughter could shower after her last camp session. All of the staff were very friendly and the breakfast was good.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy A, Manager at AmericInn Hotel & Suites Sioux Falls, responded to this review, August 9, 2013
Thank you so much for your kind review. We are so happy that you liked your stay with us. It is our goal to provide top of the line service to everyone.
We hope that you will stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 people have reviewed this hotel

Traveler rating
    56
    43
    12
    2
    4
See reviews for
51
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14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Any
English first
SD
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 24, 2013

We did not anticipate the whole town being booked for the weekend, and we arrived late in the evening. The Inn had one room left which we took, thinking "any port in a storm". The front desk clerk was welcoming and took care of us quickly. Our room was clean though it smelled a bit from stale tobacco smoke (a smoking room). The furnishings were basic with a comfortable bed. We had a quiet night's rest despite the hotel being completely full. Reasonably priced.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy A, Manager at AmericInn Hotel & Suites Sioux Falls, responded to this review, July 30, 2013
Thank you for reviewing our hotel. We appreciate your feedback, and we hope that you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 15, 2013

We stayed at this AmericInn due to relocation from a water leak at the Red Roof Inn (where we were originally booked) across the street. They moved our reservation to the AmericInn for us, as we were in the middle of the Badlands when they called to explain the water leak situation and they could not accommodate us. We arrived ate evening, our room was a typical hotel room. The hotel seems outdated, but perhaps recently undergone some renovation. The shower would not drain, there was urine splattered on the back of the toilet lid and a small speck of what appeared to be blood on the wall by the sink. The worst part, was pulling the sheets back to put my kids to bed and finding crumbs, hair, and either make-up or food smudged all over the sheets!! We called the front desk and the man offered to switch rooms or just bring fresh sheets. Due to the late hour and not wanting to move our stuff, we opted for fresh sheets. The man apologized and said they take that sort of thing very seriously. The next morning, as we went to check out, the man at the desk asked how our stay was. He had no idea what had happened in our room. We feel an incident such as that should have been recorded and the staff aware. After explaining our experience to the man at the desk, he gave us $15 off our stay. We will NOT be returning to this motel or any other AmericInn in the future.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy A, Manager at AmericInn Hotel & Suites Sioux Falls, responded to this review, July 17, 2013
I sincerely apologize for everything that you encountered during your stay with us. This is not commonplace with us, as you can see by our other reviews. I can say that the housekeeper that cleaned your room is no longer with us. This is not something that we tolerate at our hotel, we pride ourselves on our cleanliness and our service to our guests.
I did try to contact you to talk to your personally as we would like to make things right for you. I honestly thought everything was ok when my assistant manager talked to you upon check out, but if this wasn't the case, I invite you to call me directly at 605-361-3508. We really try to make things right for our guests.
Thank you and hope to hear from you soon.
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detroit
Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 33 cities Reviews in 33 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 15, 2013

On our way out west, I was looking for a hotel chain that we could stop for the night, not spend too much, take a quick dip in the pool, wake up to a decent breakfast and get back on the road. I found it in Americinn. Clean, friendly, nice pool and hot tub, easy in & out. A good value for a quick stop.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy A, Manager at AmericInn Hotel & Suites Sioux Falls, responded to this review, July 17, 2013
Thank you so much for reviewing our hotel. We are so happy that we could provide you with service that you expect from an AmericInn. We hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
1 review
4 of 5 stars Reviewed July 15, 2013

We stopped here on a trip across the states and it was very clean and comfortable . We had had a long day on the road and appreciated the quick and easy check in and comfortable bed. We swam in the pool and loved the adults only time in the pool it was very relaxing . Breakfast was great nice choices and everything tasty . Would definately recommend to others .

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy A, Manager at AmericInn Hotel & Suites Sioux Falls, responded to this review, July 17, 2013
We thank you for your kind review, we appreciate that you took the time to let us know how we are doing. We pride ourselves in our facility and hope to see you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goleta, California
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 7, 2013

We traveled through Sioux Falls twice during a trip to the Black Hills. First stay was at the Hampton which was wonderful-clean, spacious modern room. It was booked on our return trip so I started reading reviews for another alternative. The AmericInn was not at the same level. We flt like we were in low quality motel. There was food splattered on the walls, the toilet rocked, the shower handle was brown with grime in the dial, and the shower barely spit out water. I was glad we were staying only 1 night! The room design is also really strange. You walk in to the sink immediately on the side. If someone was out of the room and another was trying to come back in, the person at the sink would get hit with the door! Also, the shower/toilet room has no fan, so plan on everything being wet in the room. There is one major positive: the motel was full and we were on the ground floor. We didn't hear any of our neighbors. It looks like they added acoustic ceiling panels to improve this feature compared to other hotels we've stayed at.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy A, Manager at AmericInn Hotel & Suites Sioux Falls, responded to this review, July 8, 2013
Thank you for your review. We are sorry that our hotel didn't suit your needs. We do have larger rooms available that I am sure you would have been happier with, we are only sorry that they weren't available during your stay.
Thank you again, and we hope that you have a great summer.
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 5, 2013

Our family stayed here on our last night of our trip. It was by far the nicest place we stayed for a week and was the best value. We had reservations. The staff was friendly. The room was very nice. It had modern decor and was so spacious. We had a fridge and a microwave. We used the fridge for our water/pop. The room was very clean, as was the bathroom. The beds were very comfortable. The breakfast area was clean and looked newly decorated. It offered numerous choices for breakfast. The hotel was close to restaurants, mall and we walked a block to the cinema to see a movie. We did not swim, but the pool area was very nice and clean. I would definitely stay here again.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kathy A, Manager at AmericInn Hotel & Suites Sioux Falls, responded to this review, July 8, 2013
Thank you so much for your review of our hotel. We pride ourselves on the cleanliness of our hotel, and will try to keep providing the service that we do to bring you back.

Thank you again, and happy travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about AmericInn Hotel & Suites Sioux Falls

Address: 3508 S Gateway Blvd, Sioux Falls, SD 57106
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 48 hotels in Sioux Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — AmericInn Hotel & Suites Sioux Falls 2.5*
Official Description (provided by the hotel):
The AmericInn Hotel & Suites Sioux Falls is the ideal location for your next stay, whether you're traveling for business or pleasure. We are proud to provide the amenities you want most and deliver them at the highest level possible starting with comfortable, quieter guestrooms. Our hotel offers a variety of room types, each featuring 32” LCD flat screen TVs, including suites with whirlpools. Wake up each morning to our free, hot, home-style AmericInn Perk breakfast and stay connected with free, hotel-wide, high-speed internet. Relax in our cozy fire-lit lobby and enjoy our inviting, indoor pool and hot tub.AmericInn Hotel and Suites is conveniently located off I-29 & 41st street in Sioux Falls, just minutes from all the area's best attractions, including the Empire Mall. During your stay, be sure to explore the area and the many riches that make it unique, from parks to culture, entertainment, shopping, sports and music. ... more   less 
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