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Holiday Inn Express Hotel & Suites Sioux Falls Southwest
2.5 of 5 Hotel   |   3821 West Avera Drive, Sioux Falls, SD 57108   |  
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Ranked #8 of 51 Hotels in Sioux Falls
Certificate of Excellence 2014
Tulsa, Oklahoma
Top Contributor
117 reviews 117 reviews
57 hotel reviews
Reviews in 67 cities Reviews in 67 cities
86 helpful votes 86 helpful votes
“Nice HIE Visit”
4 of 5 stars Reviewed October 15, 2012

This hotel was nice and clean, with all the HIE ammenities we have become accustomed to. It was close to restaurants and shopping. The Breakfast room was large and had a nice variety of items.

The staff was friendly but would not allow us a King room vs. two Queens on a military promotion. We are Priority Club members as well as veterans and have stayed in countless HIE's and this was a first for us.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie B, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls Southwest, responded to this review, October 17, 2012
Thank you for taking the time to review our property. We do offer a governement rate on our king rooms but it is a higher rate. Thank you for staying with us. I appreciate your feedback.
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115 reviews from our community

Traveler rating
    81
    26
    3
    4
    1
See reviews for
46
31
6
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
Watertown, South Dakota
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 14, 2012 via mobile

Just stated here. Had a great experience. Typical amenities for a Holiday Inn Express, but this hotel is brand new, the staff is very well trained, and the location is pretty good too. I would definitely stay here again.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie B, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls Southwest, responded to this review, October 15, 2012
Thank you for your recent review of our hotel. We look forward to your future stays with us. Thank you again for taking time to review our hotel.
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Knoxville, Maryland
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 7, 2012

Room on the 2nd floor was large with 2 queen beds, 32" flat screen and mini fridge. Bathroom well stocked with toiletries and towels. The front desk was friendly and efficient upon arrival and during checkout the next morning. The breakfast was good and had more than enough choices. Our only issue was with the heating/air conditioning unit. The thermostat faces the unit directly and subsequently shuts off too soon to effectively comfort the room. You would be really cold while the unit ran, then almost as soon as it turned off , you would start to get hot. The thermostat should be moved around to the entry hall way so it is not blown on directly.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie B, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls Southwest, responded to this review, October 11, 2012
Thank you for taking the time to review you recent stay with us. We appreciate you choosing to stay with our location.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Royal Oak, Michigan
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 24, 2012

This trip is a little different than my usual, so let me so I wasn't looking for the type of experience that J and I normally expect. My friend and I were on a road trip headed to Alaska from Michigan. We'd been driving literally all day and ended up in Sioux Falls around 1AM. We needed somewhere that would be easy to check into. We weren't looking for anything fancy, just a place to sleep. My friend had a lot of items in the back of his truck that he didn't want stolen, so we also wanted to make sure it wasn't anywhere in a dangerous area.

We ended up randomly choosing the Holiday Inn Express and it was exactly what we needed. Maybe a little fancier, but still worked out just fine. Check in was seamless. The rooms were clean and the beds comfortable. In the morning we checked out Falls Park and had an overall great experience with this hotel.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie B, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls Southwest, responded to this review, October 11, 2012
Thank you for reviewing your recent stay with us. It is wonderful to hear you had a great overall stay with us. Travel Safe.
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Milbank, South Dakota, United States
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 22, 2012

Hotel is really nice, but the beds were so uncomfortable. I was up all night. I prefer the Holiday Inn by the empire Mall. I did express my concerns to the front desk staff they brushed me off. Maybe they should spend less money on the never ending breakfast and offer quality beds.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie B, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls Southwest, responded to this review, September 24, 2012
Thank you for taking the time to review your recent stay with us. I appreciate your feedback on our beds and I will look into it. Thank you again for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midwest
Top Contributor
56 reviews 56 reviews
53 hotel reviews
Reviews in 37 cities Reviews in 37 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed September 19, 2012

Our stay at this hotel started off bad, as we were given directions (from front desk) that drove us entirely through the city. To make matters worse, on this drive we went past a different Holiday Inn Express that we incorrectly stopped at. Eventually, tired as we were, we made it to this hotel in SW Sioux Falls. It was brand new, interiors were nice, and rooms were standard and clean. Didn't use any of the facilities. Not much in the area, but there was a decent sports bar close enough for a hike.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie B, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls Southwest, responded to this review, September 20, 2012
Thank you for taking the time to review our hotel on your stay with us during the summer. I appreciate you for providing feedback on the directions you were given to arrive at our location. I will work with my staff more to provide better directions from multiple locations through out town so they can get more familiar with providing directions as well. Thank you again.
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Sidney, Canada
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 16, 2012

We stayed one night at this hotel. It was built within the last six months, so was quite enjoyable to stay for the night. Rooms were very clean and comfortable - with nice beds. Loved the shower stalls. Fitness facilty had modern equipment, although the room was a little on the warm side. We didn't use the pool, but it looked very clean. The hotel is well located by the Interstate and north of Empire mall. Breakfast was typicall of Holiday Inn Express.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie B, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls Southwest, responded to this review, September 18, 2012
Thank you for your review of our hotel during your recent. I appreciate your feedback on the temperature in our fitness center. We do have a thermostat available in the room, so our guests can adjust it themselves as we know guest like to work out a different temperatures. Thank you for choosing to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Sioux Falls Southwest

Address: 3821 West Avera Drive, Sioux Falls, SD 57108
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #8 of 51 Hotels in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sioux Falls Southwest 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Easy interstate access off of I-29 and I-229, our hotel is not only easy to find but is minutes from the Empire Mall for your shopping experience.Corporate guests looking for hotels in Sioux Falls, SD need look no further than this Holiday Inn Express & Suites hotel which offers a state of the art business center, free fast high speed Internet, an expanded fitness facility with Precor equipment, and 900 square feet of meeting space. Families can enjoy a stress free trip when they stay with us in Sioux Falls, SD. At our hotel, we pride ourselves in providing you with a great location closest to the most popular attractions, including the Sertoma Butterfly House and Wild Water West Amusement Park. Our hotel has a large pool area including a Children's Splash Pool for our younger guests! ... more   less 
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