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“There were problems, but they made it right” 4 of 5 stars
Review of Super 8 Sioux Falls/41st Street

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Super 8 Sioux Falls/41st Street
2.0 of 5 Motel   |   4100 W 41st Street, I-29 Exit 77 at 41st Street, Sioux Falls, SD 57106   |  
Hotel amenities
Ranked #23 of 50 Hotels in Sioux Falls
Louisville, Kentucky
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“There were problems, but they made it right”
4 of 5 stars Reviewed July 13, 2014

Another review mentioned their reservation being messed up, and so was ours. We booked a room that was supposed to have capacity for 3 adults and 3 children, but the room we got only had 2 beds. Apparently they were having trouble with their reservation system. The last roll-away had been taken. Fortunately we brought air mattresses ("be prepared"), which 2 of the kids used that night. (The room was plenty big enough to do this.) They gave money off our bill for the inconvenience. :)

The room was nice, but getting ready to turn in one of our daughters noticed the bed had crumbs, hair, and even a small amount of blood on the fitted sheet. Desk clerk offered to move us to another room, but since they had trouble finding us this room I said we would be OK with clean sheets and we would re-make the bed ourselves. They provided a full set of sheets and pillow cases and the clerk said she would leave a note for the manager to give us another credit.

Otherwise, it was a good stay. Parking lot was full due to concrete work on the lot on the back side, so we decided to walk to a restaurant rather than give up a reasonably good spot. Fryin' Pan restaurant was very close by and was just what we needed.

Even though we were well fed from the night before, the breakfast was enjoyable with protein items in addition to the breads most places have.

There is no pool here, but we got in late and left early so even the kids didn't miss it.

Hotels do make mistakes, but this one expressed their apologies in dollars not just "gee, sorry". With a senior discount and (2) credits we got the room for about half price. So they accommodated all of our family without our having to get 2 rooms, we experienced minor inconveniences, and paid a price so low we might have spent it for breakfast alone. I'm good with that!

If only the next hotel we stayed at credited for their errors!

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie L, General Manager at Super 8 Sioux Falls/41st Street, responded to this review, July 31, 2014
Bill,

First of all, I apologize for the issues you had with your reservation! We were having issues with our central reservation system and we have corrected that error. Thank you for letting us know. I also thank you for taking the time to leave your kind review, despite the issues you had at our hotel. Again, I am very sorry for the mistakes. We definitely will learn from this situation and hope it never happens again. Thanks so much for your detailed review. We hope to have you again and that we can show you a more enjoyable stay next time. Have a wonderful day!
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199 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Maple Grove, Minnesota
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 13, 2014

First of all, the room was nice and clean, and kept up. The girl at the desk was very friendly and helpful. Breakfast was OK, but more variety would have been nice - eggs/meat in addition to the biscuits & gravy. The room was clean and the bedding was fine. The hotel's location is very close and convenient to I-29, but it is in a very busy, high-traffic area near a mall. There are many fast-food restaurants within walking distance, and a family restaurant (Fryin' Pan). The downside of the hotel was really with other guests. The hotel seems to host teenage sports teams who are unacquainted with common hotel courtesy. The hotel should post signage that quiet is expected in the halls between 10:00PM and 7:00AM. Coaches/Chaperones should be asked to enforce this expectation.

  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie L, General Manager at Super 8 Sioux Falls/41st Street, responded to this review, July 24, 2014
Thanks so much for your detailed review of our hotel! I greatly appreciate your feedback! I am glad you enjoyed your stay with us, but I do apologize for the noise. If this happens again you can always call down to the front desk and let them know. A sign is a great idea for the weekends, I appreciate your suggestion. Again, thank you so much for taking time out of your busy day to tell us how we are doing. It is always good to know if there is something we can improve on. We hope you will come stay with us again! Have a great day!
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Ningbo, Zhejiang, China
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 6, 2014 via mobile

Would have probably given this an excellent rating had the breakfast selection been a bit wider, but hey, it is complimentary so I won't complain.

The hotel is well located (10 minutes from the zoo and the falls) and close to a number of restaurants.

The staff was very friendly and responsive to our needs. The rooms were clean and the AC worked very well.

Very good overall experience. Would stay here again if we pass through again.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie L, General Manager at Super 8 Sioux Falls/41st Street, responded to this review, July 24, 2014
Damon,

Thank you so much for staying with the Super 8 on 41st Street and for your feedback! We always appreciate hearing how our guests think we are doing. I will take your comment about adding variety to our breakfast in mind. Thanks for taking time to leave your feedback. We certainly hope we will see you again! Happy Traveling!
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Sydney, Australia
Top Contributor
113 reviews 113 reviews
20 hotel reviews
Reviews in 44 cities Reviews in 44 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 28, 2014

This was the first time we'd stayed in a Super 8 and found it very average
We had two rooms and both smelt like cigarettes. Despite this, the room was spacious, quiet and clean. It could do with a renovation though.
The breakfast was basic.
The staff were friendly and helpful and the hotel is in a handy location on a main street.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie L, General Manager at Super 8 Sioux Falls/41st Street, responded to this review, June 30, 2014
Barbara,

I thank you for taking the time to leave your valued and honest response! I am sorry that you felt that our rooms smelled like smoke. Our entire property is non-smoking so this should never be an issue. If this happens in the future please let us know as soon as you notice and we can move you to a different room. I am glad you felt our rooms were spacious and clean, we do our best to ensure this is always the case at our hotel. Again, thank you for your time and feedback. I hope you will stay with us again! Have a wonderful day and happy traveling!
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Bloomington
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 26, 2014

We drove 13 hours to get to this hotel to discover that the computer had lost our reservation. The desk person was very helpful, which was important because it was 10:00 at night and we were dead tired.

There were no rooms left in our preferred layout so they upgraded us at no extra cost. There weren't any rooms left in that size either so they had to put us in a Jacuzzi suite for less than $70.

The Jacuzzi felt SO GOOD!!! The bed was awesome and the breakfast was a cut above the usual for Super 8's.

Altogether highly recommended even without the pool.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie L, General Manager at Super 8 Sioux Falls/41st Street, responded to this review, June 30, 2014
Paul,

I am so happy to hear that you enjoyed your stay at the Super 8 on 41st Street! I appreciate you taking the time to leave your feedback and tell us how we are doing. The jacuzzi sweet is quite a treat! We hope you will come back and stay with us again. Have a wonderful day and a great Fourth of July!
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Oskaloosa, Iowa
Top Contributor
54 reviews 54 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed June 22, 2014

This is the best Super 8 I've ever stayed in and will be much more likely to consider staying at another Super 8 in the future. The room decor was updated and the queen mattresses reminded me of a nice "3 Star" hotel that cost $120+ a night. Breakfast was also fairly impressive: waffles, sausage gravy and biscuits, cold and hot cereal, cinnamon rolls, yogurt, toast, etc. We were pleased with this hotel that we stayed here again 10 nights later. My only complaint is that the room air conditioner is too loud.

Room Tip: Two queen bed rooms are comfortable, with mini-fridge, microwave.
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jackie L, General Manager at Super 8 Sioux Falls/41st Street, responded to this review, June 30, 2014
Laura,

Your feedback is highly appreciated, thank you! Renovations were a lot of work so it is so rewarding to hear reviews like yours! I am sorry about the noisy air conditioner. If this happens again please call down to the desk and let us know so we can take care of it. Thanks again for your time and your detailed review. Happy Traveling!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Sioux Falls/41st Street

Address: 4100 W 41st Street, I-29 Exit 77 at 41st Street, Sioux Falls, SD 57106
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Wheelchair access
Hotel Style:
#10 Romantic Hotel in Sioux Falls
#11 Family Hotel in Sioux Falls
#15 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Sioux Falls/41st Street 2*
Number of rooms: 91
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Also Known As:
Super 8 Sioux Falls/41st Street Hotel Sioux Falls
Super Eight Sioux Falls
Sioux Falls Super 8
Sioux Falls Super Eight

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