I stayed at this hotel for the first time on business in December. I will certainly be staying again. I have never encountered such friendly and helpful desk people. The rooms were very clean and decorated nicely. The mattresses were super comfy and the bedding was great. I was told they just got the bedding...duvets with down comforter inside, very warm and elegant. The shower head was fantastic. This was the best shower I've ever had in a hotel. The location was lovely as it is downtown and my room had a view of the river. I also had free high speed internet and a very good free breakfast in the morning. I will look for Country Inn & Suites wherever I travel now and hope the experience is this good at all of them.