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“Very nice” 5 of 5 stars
Review of Country Inn & Suites By Carlson, Sioux Falls

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Country Inn & Suites By Carlson, Sioux Falls
2.5 of 5 Hotel   |   200 East Eighth Street, Sioux Falls, SD 57102   |  
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Ranked #23 of 48 hotels in Sioux Falls
Flushing, Michigan
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Very nice”
5 of 5 stars Reviewed July 25, 2012

Everything here was fine. The highlights were the excellent continental breakfast and the very comfortable room. The rates were also very reasonable. The best value that we had on our entire trip! The only cavit would be that the pool was quite small and had no "walk in" steps (only ladders) for the little ones. Located on the river walk, it is only a short walk to the falls. Really nice!

Room Tip: River side rooms have the best views.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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96 people have reviewed this hotel

Traveler rating
    39
    35
    12
    6
    4
See reviews for
32
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Winnipeg, Canada
Top Contributor
59 reviews 59 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 10, 2012

We have stayed here before a couple of times. It's cramped for parking, but usually you can get a decent spot. The rates are reasonable. The lobby is somewhat inviting. The staff as most Country Inns are not trained well. But we had no complaints about our check in. The breakfast was great and the staff very attentive. Again a small space but it works. The rooms have been updated and were clean and fresh smelling, over all another good stay. We will be back again.
We went to the restaurant and found a sports bar, I ordered take out and they delivered it took about 1/2 hour and was good and reasonable. But I would never eat in that place, not inviting at all.

Room Tip: I don't think there any bad rooms.
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  • Stayed April 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rapid City, South Dakota
Top Contributor
52 reviews 52 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 10, 2012

We rented 2 rooms, 1 king, 1 double queen. Though both were no smoking, both rooms had the smell that there had been prior smoking. Beds were comfortable. We enjoyed the pool and the Falls Landing Bar with the outdoor patio. There is a wait at times for the one elevator. The breakfast area was packed in the morning so we did not eat there. Our second visit, both times because of a reserved block of rooms for the weddings we were attending.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
51 reviews 51 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed June 8, 2012

(I previously posted a detailed review, but it has disappeared! Here is what happened in a nutshell):

We stayed here three nights to attend a niece's wedding and everything seemed fine until the second night when our key cards started having problems. We notified the front desk and a helpful fellow came up and tried his key with mixed results. He left and we changed to gym clothes for an evening walk on the river trail. However, when we returned the door would not open at all, for anyone. So here we were locked out of our room in our gym clothes.

Our helpful fellow gave us a $10 card to the bar while hotel staff tried to open our door (although we do not drink and the bar had nothing that we wanted since it was late and they had stopped making food). Our fellow then gave us a new room, so we waited there. After 11 pm we checked our room and a different fellow said unhappily that he was running random codes into the door lock, hoping to hit the correct code. Apparently they had no way to open the door, so they were trying desperate measures. We went back to our room and heard nothing more from hotel staff until 9 am the next morning. By then they had gotten a locksmith, who opened the door so we could move our belongings to our new room.

This snafu could have been a major problem if we had needed to make an appointment, or had a flight to catch. As it was it was only a problem in that we had no access to our prescriptions, car keys, cell phone, etc, for 12 hours.

The hotel staff took our problem seriously and did what they could, but we were surprised that when the chips were down they had no immediate solution to this problem, which must happen fairly often.

  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShelbyK138, Guest Relations Manager at Country Inn & Suites By Carlson, Sioux Falls, responded to this review, December 4, 2012
We are so sorry for the incident of you not being able to get back into your room. I assure you this is not a common problem and we have fixed the problem with the lock. Thank you for your patience and understanding.
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed May 31, 2012 via mobile

What a beautiful hotel with a GREAT staff.100% smoke free hotel in a great location in the artsy downtown. Staff provided helpful maps and advice on where to walk for fun.They really show off Sioux Falls. Excellent stay! Highly recommended.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShelbyK138, Public Relations Manager at Country Inn & Suites By Carlson, Sioux Falls, responded to this review, June 1, 2012
Thank you so much for taking the time to comment on your stay. We are so glad you enjoyed your visit to Sioux Falls. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 4, 2012

somewhat pricey-but they do a very good job,lovely breakfast that was served until 1030 am on Sunday. Already popular thus higher price but forsee it being even more desirable when SF finishes the river walk parkway.. Accomodations very comfortable,but need to nearly fight for a parking place.
Have stayed here 4 times and will go back.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shelby K, Owner at Country Inn & Suites By Carlson, Sioux Falls, responded to this review, May 21, 2012
Thank you for taking the time to fill out a review, glad you enjoyed your stay, look forward to having you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, India
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 10, 2012

I stayed for one night at htis place. The rooms are good and well maintained. The breakfast was good enough with many varieties of juices, flakes, oatmeal and raisins. I loved it. Worth staying. The have an arrangement with yellow cab for airport pick up and drop and pay directly. The yellow cab service was superb.

Room Tip: All roomsare good. If you want a view of the river / waterside, select the rrom at back. Front view...
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  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Country Inn & Suites By Carlson, Sioux Falls

Address: 200 East Eighth Street, Sioux Falls, SD 57102
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #23 of 48 hotels in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Sioux Falls 2.5*
Official Description (provided by the hotel):
Guests will find the Country Inn & Suites in Sioux Falls, SD conveniently located in the heart of downtown, near Falls Park and the business district. Your stay in Sioux Falls will be stress-free thanks to our helpful services, including a heated indoor pool and whirlpool, complimentary high-speed Internet access, airport shuttle service via local taxi and an on-site restaurant. Situated in downtown Sioux Falls, our hotel's location makes it easy for guests to visit the Old Courthouse Museum, the Sioux Falls Arena and Convention Center, the Washington Pavilion of Arts & Science and the Great Plains Zoo. Reserve your room online today and discover all the great benefits of the Country Inn & Suites in Sioux Falls, SD. ... more   less 
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Also Known As:
Country Inn And Suites By Carlson, Sioux Falls
Country Inn & Suites By Carlson, Sioux Falls Hotel Sioux Falls
Country Inn Sioux Falls
Sioux Falls Country Inn

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