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“Some Concerns” 2 of 5 stars
Review of Homewood Suites by Hilton Sioux Falls

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Homewood Suites by Hilton Sioux Falls
3.0 of 5 Hotel   |   3620 West Avera Drive, Sioux Falls, SD 57108   |  
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Ranked #15 of 50 Hotels in Sioux Falls
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
“Some Concerns”
2 of 5 stars Reviewed June 12, 2014

We booked a 2 bedroom suite for 2 nights. We had stayed here before and the place was very nice but it would appear that they don’t do very well with preventative maintenance. Our room had a very loud HVAC unit that tended to turn on about every 15 minutes in the night. The master suite had floor tile that was broken and some of the tile was sticking up thus creating the opportunity to trip. The couch in the living room was rather old and dirty. The windows had some type of rags hanging in them and it was a mystery as for the reason but perhaps there had been a leak. The person that cleaned our room on the 1st day did not leave enough towels or wash clothes nor did she straighten the room or replace coffee supplies. On the last day, the housekeeping person entered the room without knocking first so they do need some help with training of their staff. Overall, we were very disappointed. I complained as we left and we were not charged for one of the nights and the receptionist attempted to be helpful. She indicated that the hotel was scheduled for an upgraded but this should have happened months ago. Maybe we got the only bad room in the place but for a suite, I expect more.

  • Stayed May 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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264 reviews from our community

Traveler rating
    169
    52
    25
    11
    7
See reviews for
99
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56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Rapid City
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 2, 2014 via mobile

Beds are very comfortable! Good location not far from the mall but far enough to get away from all the traffic. Had a nice selection for breakfast! Breakfast staff was nice and kept things stocked well! Everything was clean and comfortable. Overall I would stay again.

  • Stayed May 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sious Falls, United States
1 review
5 of 5 stars Reviewed May 29, 2014

My wife planned a nice weekend for the two of us....Our suite was very clean and quiet. Staff was very friendly, and the complimentary breakfast was fantastic! The hotel was easy to find, and the location is very close to things to do. The Butterfly House was amazing!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, NE, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

Friendly staff, pleasant environment, convenient location and reasonable pricing. Easy to find for people not familiar with Sioux Falls. Staff always gave us a friendly "Hello - How is your stay" greeting when we met in the halls, the lobby, or the elevator.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, United States
1 review
4 of 5 stars Reviewed May 23, 2014

The rooms are nice and big. The kitchen area is very nice to have.We had a couple minor problems with temp control and a TV that cut in and out, but overall this is a nice place to stay. The Staff is extremely friendly and helpful!!

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Sioux City, Nebraska
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2014

Stayed in this hotel last night. We had a queen suite and it was very nice and quite despite they had some type of large gathering going on at the hotel. We were not bothered at all. Breakfast was excellent with sausage, eggs, waffles, hash browns besides the continental items you find at other hotels plus 4 kinds of coffee which my wife liked. The whirlpool was very nice. Both the whirlpool and the pool were crystal clear. Definitely will stay here again!!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sioux Falls
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 17, 2014

Homewood in Sioux Falls made the return to our winter-damaged home a pleasant transition. We appreciated the home-style meals, very friendly, helpful staff and comfortable accomodations. We recommend this facility for business, leisure or (as we were) necessity travelers.

  • Stayed May 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Sioux Falls

Address: 3620 West Avera Drive, Sioux Falls, SD 57108
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Sioux Falls
#4 Family Hotel in Sioux Falls
#7 Romantic Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Sioux Falls 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Sioux Falls Hotel Sioux Falls
Homewood Suites Sioux Falls
Hilton Sioux Falls
Homewood Sioux Falls
Sioux Falls Hilton
Sioux Falls Homewood Suites

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