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“Not the most comfortable stay” 3 of 5 stars
Review of Homewood Suites by Hilton Sioux Falls

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Homewood Suites by Hilton Sioux Falls
3.0 of 5 Hotel   |   3620 West Avera Drive, Sioux Falls, SD 57108   |  
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Ranked #14 of 50 Hotels in Sioux Falls
A TripAdvisor Member
“Not the most comfortable stay”
3 of 5 stars Reviewed December 5, 2013

Positive...staff was friendly...breakfast had variety. Negative... The rooms carpet and bed mattresses need updating. Dirty carpet, mold in shower, mattresses hard and pullout bad. We have stayed in other Hilton and Homewood suites and this was one of the worst.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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245 reviews from our community

Traveler rating
    156
    48
    24
    11
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Sioux Falls, United States
1 review
5 of 5 stars Reviewed December 2, 2013

Our family held its family Thanksgiving at the Homewood Suites and used one of their conference rooms. The hotel room and conference were great for space, amenities, and use. The conference room was reserved almost 1 year in advance so we were guaranteed the space and the room was set-up (enough tables for seating, tables for food, and a TV/video system for the football games)just as requested. I would recommend this hotel for just the suites itself, but the breakfast area/lobby and other amenities were well used by the family.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 29, 2013

I had reservations for three rooms, one room was cancelled as I was not able to make the trip. Despite the remaining rooms being used and paid for, my credit card was charged. I have had to call three times now to have these charges reversed and continue to get the run around even from a so called "supervisor." My family also had issues with checking in and out. Who cares how beautiful a hotel is if customer service lacks?

Stayed November 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meloney M, General Manager at Homewood Suites by Hilton Sioux Falls, responded to this review, December 2, 2013
Thank you for taking the time to write a review about your recent stay at our hotel. I am very sorry that you were inconvenienced by our cancellation policy. We do have certain policies that we must adhere to and I very much regret if in any way we did not make them clear when you first booked your room with us. Please know that your business is incredibly important to us and apologize for any misunderstanding that might have occurred.

Again, I sincerely apologize for any inconvenience you went through and would be more than happy to discuss this further with you. Your satisfaction is our main concern and I make myself available for any questions you should have.

Sincerely,

M Storgaard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fargo, United States
1 review
5 of 5 stars Reviewed November 21, 2013

This hotel is quiet and all the employees are helpful and friendly. The pool area is quite relaxing. Breakfast staff assisted me with the grandchildren and were cleaning off tables and replenishing the food items on the breakfast bar constantly. The front desk was accomadating when I asked for a later check out time. Parking is very good no matter what side of the hotel you are on. Easy on and off access to shopping and the Interstate highway system. They are able to accomadate large families with bigger rooms available on the third floor. Dishwashers and stoves/refrigerators in the rooms are convenient for us as we like to prepare our meals ourselves. Towels are provided at both the pool and workout areas with the restrooms right next to them.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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Aberdeen, South Dakota
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 18, 2013 via mobile

Sasha at the front desk is very polite and very helpful there was a mix up on my reservations and they had made 2 reservations for me the first room they put me n was a smoking room hand it smelled awful I asked if they had a nother room that was non smoking she look for a little bit and found one this is the kind of service you expect from Hilton all the time everywhere you go awesome job Sasha.as far as a smoking room does that room even smell worse than some motel 6 smoking rooms they really need to use ioniozers to prevent that old smoke smell from permiating the building .

  • Stayed November 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wichita, Kansas
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 18, 2013

I loved this hotel! It was clean, well cared for, staff was friendly, breakfast was great, local transportation a huge bonus, and very well located. My room had a fridge, micro, dishes/dishwasher, table and chairs, desk, couch, and the regulars (bed, bathroom, closet, sink). It was supremely quiet. The extra blanket placed at the foot of the bed was a nice touch. Also, the breakfast was good...eggs, hashbrowns, and sausage (with bacon offered one of my 3 mornings there). Also, breads/muffins, waffles, oatmeal, cereal, juice, milk, coffee, tea, salsa/cheese/jalapenos for eggs. I would definitely stay here again, and because it was so nice, I will most definitely choose Homewood over other hotels in the future! (And $95 was a very competative price!)

Room Tip: Room 219 has 2 windows...is very quiet, but is a tiny bit far from the elevator (if you have difficu...
See more room tips
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Groton SD, United States
1 review
5 of 5 stars Reviewed November 13, 2013

The room could not have been any better. it was very clean and smelled great. The Bed was the best. Breakfast was great. On our second day of the stay, we arrived for Breakfast just about an hour late, we were still met with a warm smile and told to fill our plates. We were there for a hospital visit and was given a very fair hospiatal stay rate. I would stay here again in a heartbeat.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Sioux Falls

Address: 3620 West Avera Drive, Sioux Falls, SD 57108
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Sioux Falls
#5 Family Hotel in Sioux Falls
#8 Romantic Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Sioux Falls 3*
Reservation Options:
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Also Known As:
Homewood Suites By Hilton Sioux Falls Hotel Sioux Falls
Homewood Suites Sioux Falls
Hilton Sioux Falls
Homewood Sioux Falls
Sioux Falls Hilton
Sioux Falls Homewood Suites

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