This Homewood Suites establishment was missing the "wow" factor (like another reviewer commented) compared to others that I have stayed at in Wisconsin and Minnesota.
The rooms, kitchenette, vanity area has all the amenities but was a bit dated like the shower, kitchen space VERY narrow, sofa bed was terrible (my friend felt all the springs poking her). Food crumbs in arm chair, couple flys buzzing in our room. The location of our room was confusing, we went in circles to find the elevator and the stairs were not easily accessible (need signs to direct location of stairs).
I purchased the room in advance which meant I was charged immediately the day I booked it. After the transaction I received a confirmation number informing me everything was legit and good to go. Upon checking in and relaxing in the room, I was called to come back down to the front desk because they said I did not pay! Usually when it is an advance purchase, the room has been paid for. After showing my confirmation number, dates I booked it, transaction of money, it was resolved. Just an advice for next time, have your confirmation number handy because they might charge you again without proof!
Overall I would consider this establishment here in Sioux Falls again because I believe in their brand. However, maybe renovate a couple things to make it up to par with the rest of the surrounding Homewood Suites establishment in other states.
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- Also Known As:
- Homewood Suites By Hilton Sioux Falls Hotel Sioux Falls
- Homewood Suites Sioux Falls
- Hilton Sioux Falls
- Homewood Sioux Falls
- Sioux Falls Hilton
- Sioux Falls Homewood Suites