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“Vance Thompson Vision Symposium” 5 of 5 stars
Review of Hilton Garden Inn Sioux Falls South

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Hilton Garden Inn Sioux Falls South
3.0 of 5 Hotel   |   5300 South Grand Circle, Sioux Falls, SD 57108   |  
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Ranked #7 of 50 Hotels in Sioux Falls
Wayne, United States
1 review
4 helpful votes 4 helpful votes
“Vance Thompson Vision Symposium”
5 of 5 stars Reviewed March 5, 2014

Outstanding stay at this hotel. Bad weather, no problem, cuddle up by the fireplace in the lobby and lots of free coffee to drink to keep warm. Hotel staff was pleasant and friendly at all times. Rooms were very quiet and got a good night sleep on the comfy beds that you can adjust the firmness and sleep like a queen. Would recommend this stay to anyone!!!

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSFSD, General Manager at Hilton Garden Inn Sioux Falls South, responded to this review, March 7, 2014
Dear Joshua H,

We appreciate you choosing to stay with us during the recent Vance Thompson Vision Symposium. It was our pleasure hosting members of your group and we are excited that you enjoyed your stay. We are also glad that you were able to enjoy so many of the amenities we offer including our cozy lobby and Garden Sleep System beds. We look forward to hosting you again should your travels lead to Sioux Falls.

Sincerely,

Bryan Ahlers
General Manager
Hilton Garden Inn Sioux Falls South
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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231 reviews from our community

Traveler rating
    155
    55
    11
    5
    5
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Twin Cities
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 2, 2014 via mobile

Have stayed here many times. Especially like the Junior suites. Nice living room area for relaxing as well as proper desk and connectivity for working. Separate bedroom with nice quality bedding. They have a convenient small restaurant/bar where you can wind down after work. The best part is the morning breakfast where you can get egg dishes cooked to your specifications and brought to your table, or enjoy a variety of cold breakfast options. Plenty of table seating in a spacious and airy lobby. Very pleasant in the morning. Serving coffee and cookies as well throughout the day. Convenient to other shopping and restaurant areas just blocks away. Very near to a major freeway intersection for easy access. Room prices a tad on pricier side, but it is a good quality property. Check website for possible AAA or AARP or military discounts.

Stayed April 2013, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSFSD, General Manager at Hilton Garden Inn Sioux Falls South, responded to this review, March 3, 2014
Dear James C,

Thank you for being a loyal guest of the Hilton Garden Inn Sioux Falls South. We appreciate you selecting our hotel during your frequent travels to our city and for taking time to share your experience here with others. We are glad to hear that you have had pleasant stays and enjoy the many amenities we offer. Our amenities are designed to be convenient for both business and leisure travelers. We look forward to continuing to have your as our guest for many stays to come.

Sincerely,

Bryan Ahlers
General Manager
Hilton Garden Inn Sioux Falls South
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Sioux Falls, United States
1 review
3 of 5 stars Reviewed February 26, 2014

Overall, it was a decent experience. The hotel staff was friendly. We had a delicious dinner and breakfast. The room was clean. The appliances were in working order. The internet worked well. However, the coffee creamer in our room was expired and chunky. I ended up having to drink tea instead. And, bigger than that, there was a light (on the smoke alarm?) in the ceiling of the bedroom that blinked bright green every 3 seconds and kept us up! We eventually had to sleep with the lights on to catch any sleep, but that didn't produce great results either. We left feeling very tired the next morning. Not the relaxing nights sleep that I imagined on our honeymoon.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSFSD, General Manager at Hilton Garden Inn Sioux Falls South, responded to this review, February 27, 2014
Dear Michelle H,

Thank you for taking time to leave feedback about your recent stay with us. I am sorry to hear that a couple minor issues made your stay less than perfect. I have addressed the issue of rotating and discarding expired creamers in the guest rooms with our housekeeping staff to prevent it from occurring in the future. With our newly added Keurig coffeemakers and K-cup selection in each of our rooms, we want our guests to have a superior coffee experience. I also apologize that the operation sensor on the in-room smoke detector interrupted your sleep. I understand that this sensor could be annoying, but it serves a very important purpose in ensuring each of our guests is safe during their stay with us. Each guest room is connected to our central fire alarm system. The green light indicates the detector is working while a red light or no light at all would indicate immediate attention is required. We check the light status of these alarms daily so that in the event of an emergency, we know that all of our guests would be alerted.

I am glad to hear that the rest of your stay was pleasant and that you received friendly service, had a clean room, and enjoyed your meal in our restaurant. Again, I am very sorry that the above issues negatively affected your overall experience. I did reach out to you via email and invite you to contact me directly if I can help in any other way. We hope to have you as our guest again in the future.

Sincerely,

Bryan Ahlers
General Manager
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Pipestone, Minnesota
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 25, 2014

We stayed at the Hilton Garden Inn for a Valentine's Day package. What an awesome package, the visit was by far the best we have had at any hotel we have stayed. The staff was very friendly and very accommodating. The food was very good the cook and servers did an excellent . We will be back again.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSFSD, General Manager at Hilton Garden Inn Sioux Falls South, responded to this review, February 27, 2014
Dear Amy T,

Thank you for taking advantage of our Sweet Valentine Package and staying with us. We are excited that you had an awesome stay, including friendly, accommodating service and a great meal in our restaurant. We are even more excited that you had the best experience of any hotel during your time with us. We look forward to having you as our guest again in the future.

Sincerely,

Bryan Ahlers
General Manager
Hilton Garden Inn Sioux Falls South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mankato, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 24, 2014

I have been coming back to this hotel for a year now and every time it has been more than just a hotel, it’s almost like home. Staff is super friendly and they always welcome you back and remember are always there if you need some additional accommodation. This hotel is strongly recommended.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSFSD, General Manager at Hilton Garden Inn Sioux Falls South, responded to this review, February 25, 2014
Dear Semir D,

Thank you for making the Hilton Garden Inn Sioux Falls South your home away from home during each of your business trips to our city. We are obliged to have you as our return guest so often. Our staff is here to take care of any need a guest may have and make them feel as comfortable as possible during their time with us. I am glad that our staff has succeeded at doing this during each of your stays. We look forward to seeing you again during your next trip to Sioux Falls.

Sincerely,

Bryan Ahlers
General Manager
Hilton Garden Inn Sioux Falls South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redondo Beach, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 23, 2014

I would stay there again. The staff was super nice and everything was clean. I would recommend it to a friend. The location is perfect. Price is right. Thank you very much and I look forward to spending a vacation or business trip again.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSFSD, General Manager at Hilton Garden Inn Sioux Falls South, responded to this review, February 25, 2014
Dear Aryan G,

Thank you for your kind words following your recent stay with us. We are so happy that you rated our facility and staff service highly and would recommend our hotel to others. Accommodating guests such as yourself is a pleasure. We hope to have the chance to serve you again in the future.

Sincerely,

Bryan Ahlers
General Manager
Hilton Garden Inn Sioux Falls South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, South Dakota
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 19, 2014

Stayed under a Valentine's package that included room, supper credit and breakfast, as well as champagne and chocolates. We had a great meal both times. The staff was slammed but remained upbeat and hustled to take care of everyone.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonSFSD, General Manager at Hilton Garden Inn Sioux Falls South, responded to this review, February 20, 2014
Dear HBGfromSD,

Thank you for choosing to spend your Valentine's Day staycation with us this year! We are excited that you enjoyed the features of our Valentine package, including two great meals in our restaurant. Our chef and his staff continually provide our guests with top-notch food in the Great American Grill, making it one of Sioux Falls' best kept dining secrets. We hope to have you as our guest again during your next vacation close to home.

Sincerely,

Bryan Ahlers
General Manager
Hilton Garden Inn Sioux Falls South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Sioux Falls South

Address: 5300 South Grand Circle, Sioux Falls, SD 57108
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Sioux Falls
#1 Business Hotel in Sioux Falls
#2 Family Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Sioux Falls South 3*
Number of rooms: 103
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Also Known As:
Hilton Garden Inn Sioux Falls Hotel Sioux Falls

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