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“Frustrating experience” 2 of 5 stars
Review of Quality Inn & Suites South

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Quality Inn & Suites South
2.0 of 5 Hotel   |   3216 S Carolyn Ave, Sioux Falls, SD 57106   |  
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Ranked #33 of 51 Hotels in Sioux Falls
Des Moines, Iowa
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Frustrating experience”
2 of 5 stars Reviewed July 10, 2008

My wife & I had problems with this hotel both before and during my three day stay. We booked a room several months in advance. When we talked to the clerk, we indicated that we would like a room with a fridge. She told us that they had some spare refrigerators, and that she would definitely mark us down for one, along with a king bed. We called back about a week before our stay to confirm, and a different clerk told us that not only did we NOT have a fridge, but we were booked in a double queen room. We asked what happened, and she offered to upgrade us to a king suite for an extra $10/night -- so we signed up for the suite.

Upon arrival, we were told that we had STILL been booked for a double queen regular room with no fridge. When we asked about the fridge, she said that the hotel did NOT have any extra ones at all, so she's not sure why we had been promised one in the first place. Luckily, though, they did have a suite that we were able to snag for the weekend.

We had various issues throughout the weekend. The second day we were there, we left the room at 9 am, and when we returned at 4 pm, housekeeping had not cleaned the room, and the workers had already left for the day. On the third day, our toilet started backing up. We notified the clerk, who seemed really disinterested, and all she told us what that there was no janitor on duty. We asked if she had a plunger, and she just jotted down our room number without really saying anything. Four hours later, we talked to a different clerk who came right up and fixed the problem immediately.

For the most part we did not use the pool, but it seemed like the chlorine level was unusually high. Maybe we just went in at a bad time.

Other than that, the hotel itself is a fairly nice one. The breakfast was very good, and the rooms are decent. The problem seems to be with some of their current employees -- some are very nice & helpful, and others just don't care at all.

  • Liked — Rooms were clean; breakfast was good
  • Disliked — Poor attitude & cluelessness from some staff
  • Stayed June 2008, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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73 reviews from our community

Traveler rating
    12
    33
    15
    9
    4
See reviews for
27
15
4
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Montana City, Montana
Level Contributor
145 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
3 of 5 stars Reviewed November 26, 2007

This was a very regular place, except for a Comfort Inn the beds were very comfy. Rooms were small, carpets somewhat dated, breakfast so so. Beds were great and so was staff who answered the phone, though not as friendly in person.

  • Liked — Beds
  • Disliked — small rooms
  • Stayed November 2007, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Kansas City, Missouri
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed August 20, 2007

We stayed here on our way to Sturgis. The hotel had made special accomidations for the bikers, but these accomidations did not interfere with the other guests stays. Better than average room. I wish breakfast would have included more low fat and or low sugar options, but the kid bar was pretty cool.

  • Liked — Location & Cleanliness
  • Stayed August 2007, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Whitewood, SD
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed June 12, 2007

The Comfort Inn South is convenient and comfortable.

It is located just off of 41st Street, across the street from the Empire Mall and close to I-29. In addition to the mall, there are numerous other stores and restaurants in the area.

My room was clean and comfortable. The only disappointment was the lack of a refrigerator. The breakfast was fine: the usual motel breakfast fare plus waffles. The pool is adequate and wasn't too crowded.

I'd stay here again.

  • Stayed June 2007, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Southern Illinois
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed August 15, 2006

Three adults and 2 children stayed there one night and it was a good clean friendly place. We asked for extra pillows and towels and were promptly given more with a smile . I would suggest this place to anyone .it was close to some good restaurants as well . I would stay there again.

  • Liked — price and cleanliness
  • Disliked — n/a
  • Stayed August 2006, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed May 6, 2006

Walking into the hotel, a dark haired lady at the counter greeted us with an awful scowl- she really didnt not make us feel welcome. We were very tired though so we stayed. We went to the pool only to find blood on the floor near the hot tub. The lady at the counter would not clean it up and later on we accidently locked ourselves out of our room and she told us if we lose our key again we'd have to rent another room. I have never been to a hotel and been treated like this. I do not recommend!

  • Stayed May 2006
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites South

Address: 3216 S Carolyn Ave, Sioux Falls, SD 57106
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 51 Hotels in Sioux Falls
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites South 2*
Number of rooms: 65
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Also Known As:
Comfort Inn Sioux Falls
Sioux Falls Comfort Inn

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