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“A must stay” 5 of 5 stars
Review of Fairfield Inn & Suites Sioux Falls

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Fairfield Inn & Suites Sioux Falls
2.5 of 5 Hotel   |   4501 W Empire Place, Sioux Falls, SD 57106   |  
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Ranked #23 of 50 Hotels in Sioux Falls
Pierre, South Dakota
Top Contributor
56 reviews 56 reviews
43 hotel reviews
Reviews in 29 cities Reviews in 29 cities
36 helpful votes 36 helpful votes
“A must stay”
5 of 5 stars Reviewed January 14, 2014

Save yourself frustration and worries, make this the only place to stay. Clean, comfortable, and relaxing. Dana and all of the staff are amazing! Newly remodeled and the breakfast far exceeds your expectations. It is located in a great location, you can walk to the mall and Texas Roadhouse.

Stayed January 2014, traveled with friends
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80 reviews from our community

Traveler rating
    31
    28
    15
    6
    0
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29
16
4
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Rapid City, South Dakota
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 7, 2014

We stayed at this hotel for a basketball tournament. We have stayed at this hotel in the past and it was in dire need of a remodel. Well, the remodel is done and it is wonderful. The bathrooms, the rooms, the beds, the lobby, the entire hotel looks great and is comfortable. The continental breakfast was good and the warm cookies at night (served in the lobby) were appreciated by the team. We were originally given a room that had a sulfur/sewer smell in the bathroom. We turned the fan on and left the room and when we returned the smell was worse. We called the front desk and were immediately moved to another room nearby. Dana was the front desk clerk that helped with the move and she was wonderful. My only suggestion would be for the hotel to try to clear the parking lot of snow and ice. It was pretty packed and slippery when we were there. I know one adult and one boy slipped stepping out of cars and another boy fell completely down, due to the snow/ice packed in the parking lot. I don't believe the hotel was not notified of the falls so I am unable to say how the hotel would have handled that. All in all, we would definitely stay at this hotel again.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rapid City, South Dakota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 23, 2013

This review begins with a call I made to the hotel before arrival. Hillary was exceptionally nice and quickly helped with a couple of requests which were met upon arrival.Check-in was smooth with a nice desk attendant. The hotel has a new, modern decor and was clean, quiet and had a good breakfast. Highly recommend a stay at this Fairfield Inn.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whiteville, NC
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 5, 2013

Stayed here Sept. 4th, on the first night of a long road trip. A very friendly check in and an upgrade made up for a completely torn up parking lot. I liked the special recognition and goody bag provided to Marriott Reward members. The room was large, the bed comfy, and breakfast tasty. I recommend this hotel to anyone staying in Sioux Falls.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lima, Ohio
Top Contributor
78 reviews 78 reviews
38 hotel reviews
Reviews in 49 cities Reviews in 49 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 29, 2013 via mobile

The young man at the front desk made us feel very welcome. The cookies were a nice touch also. The staff was efficient and helpful. The bathroom was too small but clean. The location is behind a mall which is a little confusing. The rate was a good value. We would definitely stay again.

Stayed September 2013, traveled as a couple
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Minneapolis, Minnesota
Top Contributor
78 reviews 78 reviews
10 hotel reviews
Reviews in 36 cities Reviews in 36 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 18, 2013

Very clean and updates room, lobby and breakfast area. We also used the pool the night we arrived and next day. Good location, near the freeeway but we heard no traffic noise and we were there Sturges weekend so there were plenty of cycles on the highway and in the parking lot.
Good breakfast options and we also hung out there that night with family and had a few beverages that we brought. Overall great option in Sioux Falls.

Room Tip: We had a room on the first floor near the pool but heard no noise so I don't think you can make...
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kenora, Canada
Top Contributor
57 reviews 57 reviews
19 hotel reviews
Reviews in 27 cities Reviews in 27 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed September 14, 2013

This is a very hard hotel to find - glad I had a GPS. The lobby and breakfast area look like they have recently been updated. The breakfast consisted of hot and cold items and had a good variety of offerings. The room seemed very dark and was on the small side but it was clean and comfortable. I had asked for two side by side or adjoining rooms as we were a family of five and wanted everyone to have a bed to sleep in. I had received an email from the manger that this had been booked. When we arrived our rooms were at opposite ends of the hotel. The front desk clerk was unsympathetic stating that she "didn't do the room assignments." One of our rooms was two doors down from the pool. The sound from the pool continued until midnight - adults partying until it shut down. The lobby computer was so slow that I gave up trying to use it. The wi fi seemed to work OK on the cell phone? The parking lot was torn up to be repaved but it didn't create any problems. I would probably choose a different hotel if I were to visit Sioux Falls again.

Room Tip: Avoid first floor by the pool - very noisy.
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Fairfield Inn & Suites Sioux Falls, responded to this review, September 17, 2013
Dear Samanthandtravismom,
Thank you for your feedback of the Fairfield Inn Sioux Falls. I'm sorry that you had trouble finding the hotel. Please also accept my apology that your room assignments were not as expected. I understand how frustrating that would be and for that I am very sorry. We hope the next time you find yourself in Sioux Falls that you will give us another chance to make up for this.

Sincerely,
Darin P.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Sioux Falls

Address: 4501 W Empire Place, Sioux Falls, SD 57106
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Sioux Falls
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Fairfield Inn & Suites Sioux Falls 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Located off of I-29, our hotel in Sioux Falls, SD is situated next to the Empire Mall and The District entertainment venue. Within minutes from us is the Sioux Falls airport, Augustana College and the University of Sioux Falls. We offer a short commute to the popular attractions of Falls Park, Great Plains Zoo, Sioux Falls Arena, Sanford Pentagon and downtown Sioux Falls. Enjoy the local sports that includes: USHL Sioux Falls Stampede, NBADL Sioux Falls Skyforce, American Association Sioux Falls Canaries, USF Cougars and Augustana College Vikings. ... more   less 
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Also Known As:
Fairfield Inn Sioux Falls Hotel Sioux Falls
Fairfield Sioux Falls
Sioux Falls Fairfield Inn

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