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“Up To Date.. Friendly Staff” 4 of 5 stars
Review of Fairfield Inn & Suites Sioux Falls

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Fairfield Inn & Suites Sioux Falls
2.5 of 5 Hotel   |   4501 W Empire Place, Sioux Falls, SD 57106   |  
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Ranked #21 of 48 hotels in Sioux Falls
Wyoming
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Up To Date.. Friendly Staff”
4 of 5 stars Reviewed August 27, 2013

We stayed here for one night, passing through Sioux Falls on our way back home.

The hotel is located behind the Empire Mall and next to Toys R Us. It's a little hard to find the entrance and is easiest to get off at the Empire Mall (41st St) exit and follow the road around to the back of the mall by Sears. From there, go through the Toy's R Us Parking lot for easiest access to the hotel parking lot.

We arrived a little early, around 2:30 pm on a Saturday evening and both of our rooms were ready and right next door to one another. The staff was very friendly and they had cookies and coffee available.

The entire property looks like it has been updated. The rooms and carpeting are done in a nice brown and teal with darker woods. The TV's are flatscreens and they do have a small fridge in the room along with the usual amenities. The beds were comfortable with white linens making everything look very clean. They do have an indoor pool on property which my daughter enjoyed after a long day of travel.

Breakfast in the morning was from 6 to 10 am and they had a large selection of items including scrambled eggs, sausages, waffles (even chocolate ones!), yogurt, cereal, breads/pastries, fruit, and a selection of drinks. Very pleased with the selection as it has something for everyone.

I enjoyed the location, which was close to great restaurants like the Texas Roadhouse plus the mall which has lots of stores and a decent food court. For the price you pay, this is a great option and close to I-29 for ease of travel. This was perhaps one little negative, as some of the rooms do face the interstate and are a little noisier. Will stay again when in Sioux Falls!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
2 reviews
5 of 5 stars Reviewed August 18, 2013

Outlets everywhere and accessible! If you're you like us, you have lots of devices that need to charge. Very modern room and comfortable. Kind of a retro feel. Staff was nice and the breakfast in the morning was good. Lots of variety. It was a little bit off of i-90 but not too far.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed August 17, 2013 via mobile

Very new construction. Rooms are very modern in design with lots of space and outlets for all the stuff that needs charging. Two Tv's, desk, nice couch, fridge, microwave. Little far south of i90 but in a large mall so lots to find near by.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 13, 2013

We were on a ten day trip out west and back, so we stayed at quite a few hotels. This was the poorest one. Both the bathroom door and room door squeaked, to the extent we thought Herman Munster might pop out. The number of tables in the breakfast area was not sufficient for the number of rooms. So folks had to stand and eat. Lastly, the coffee was the weakest I have ever tasted...luckily Starbucks was close by. We did stay at other Fairfield Inns on our trip that were nice, this one just isn't a good value. Look elsewhere.

Room Tip: Ask for a room that is properly maintained
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  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Fairfield Inn & Suites Sioux Falls, responded to this review, August 16, 2013
Dear UP-Paddler,
Thank you for your review of the Fairfield Inn Sioux Falls. I apologize we did not provide you with the experience you expected while staying with us. I have addressed the squeaky doors with my maintenance team. Also, I am sorry that there was insufficient room for your family at breakfast. Please allow us the opportunity to exceed your expectations during your next visit.

Sincerely,
Darin P.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palmetto, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 3, 2013

Stayed her 2 nights while getting our license renewed and it was great. My only recommendation is for staff to get familiar with policies regarding paper work needed from Hotel for renewal. The front desk staff not confident in this procedure. But the stay, the room, the food, was excellent, We would recommend to our friends and will stay here again

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pierre, South Dakota
Top Contributor
52 reviews 52 reviews
39 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed July 25, 2013

WOW, I have stayed here several times and this is my first time back since the complete remodel. Lots and lots of changes, fortunately the one thing that didn't change is how great the staff and service is!! The rooms updates are awesome. It is in a perfect location to get to shopping and/or dining. Jennifer, Dana and the rest of the staff there go out of their way to make you feel welcomed.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin P, Manager at Fairfield Inn & Suites Sioux Falls, responded to this review, July 29, 2013
Thank you for the kind words. We are very excited to have our renovation completed. We love the changes as well. We also pride ourselves in providing Confident Service to our guests. Again thank you and we can't wait to see you in the future.

Jennifer Jorgensen
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wisconsin
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 16, 2013

We had a great stay at this hotel. Clean, comfortable room, friendly staff, great breakfast. This hotel was under renovation and they are sparing no expense. The rooms have ample storage and a nice work space. Hotel was quiet, even when work was being done. Staff was very nice. Breakfast was delicious and the breakfast attendant did an excellent job keeping everything full. I especially loved the fresh cut melon and strawberries. When we made our reservation we were told the hotel would be like new when done and they weren't kidding. I highly recommend this hotel.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin P, Manager at Fairfield Inn & Suites Sioux Falls, responded to this review, July 29, 2013
Thank you for your praises. We are very excited to announce we finished our renovation project on July 10, 2013. We especially like the fact that we have a mobile work area. We rolled out our Hot Breakfast on June 1st. We also pride ourselves in providing Confident Service to each and everyone of our guests. Again thank you and we will see you in the future!

Jennifer Jorgensen
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Fairfield Inn & Suites Sioux Falls

Address: 4501 W Empire Place, Sioux Falls, SD 57106
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Sioux Falls
#18 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Sioux Falls 2.5*
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Also Known As:
Fairfield Inn Sioux Falls Hotel Sioux Falls
Fairfield Sioux Falls
Sioux Falls Fairfield Inn

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