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“One of my favorites” 5 of 5 stars
Review of Fairfield Inn & Suites Sioux Falls

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Fairfield Inn & Suites Sioux Falls
2.5 of 5 Hotel   |   4501 W Empire Place, Sioux Falls, SD 57106   |  
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Ranked #24 of 51 Hotels in Sioux Falls
Pierre, South Dakota
Level Contributor
60 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“One of my favorites”
5 of 5 stars Reviewed January 7, 2013

Do yourself a favor and stay at the Fairfield Inn and Suites. Their attention to detail and customer service are awesome! They work to earn your business and want you to have a quality stay. All of their staff go above and beyond. Nicole was great to work with. It is located near great dining and shopping. Rooms are comfortable, nicely updated. The breakfast area, although small is great. The pool and hot tub are very welcoming as well.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin P, Manager at Fairfield Inn & Suites Sioux Falls, responded to this review, February 20, 2013
Thank you so much for the great review. It is our promise to our guests to make your stay the most enjoyable and relaxing. We started our complete renovation on February 11, 2013, which will expand the breakfast area, add a fitness center and laundry room, and our rooms will have a new modern look to them. Again we would like to thank you and we hope to see you for any of your future stays.

Jennifer Jorgensen
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
    35
    34
    18
    6
    0
See reviews for
34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Wilcox, Saskatchewan
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 31, 2012

Did not have a reservation. Staff were friendly, accommodating and ensured our desired needs were addressed to the extent possible.
Clean, quiet, comfortable.
Breakfast was consistent with other Fairfield.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin P, Manager at Fairfield Inn & Suites Sioux Falls, responded to this review, February 20, 2013
Thank you for the wonderful review. We strive for excellent customer service. We have began our complete renovation on February 11, 2013. When it is complete we will be adding a fitness center and guest laundry, a larger breakfast area, and starting June 1, 2013 we will be adding a complimentary hot breakfast. Again thank you for your kind words.

Jennifer Jorgensen
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
203 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed December 30, 2012

The hotel is located just off the highway and very convenient to get to. The staffs here were friendly and accommodating. The hotel rooms were clean and comfortable. Depending what you compare the hotel to – it is definitely not a full-service Marriott, but it is one of the best within it’s class. The free wifi they offered was easy to login to. The breakfast, though without omelet to order, had a variety of choices. I give it a five-star for the staffs efforts and friendliness.

Room Tip: Ask for a room away from the highway side of the building.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake View, Iowa
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed December 8, 2012

Just an overnight stay, but I can recommend this property. Check in was a breeze. The room was very clean and smelled clean as well...no funky odors here. I didn't use the pool, but it also appeared clean and well-maintained. The room had a very nice 42" HD tv and the room furnishings were updated. In room wifi worked well. Excellent water pressure. I have stayed in other properties in this vicinity and this the best so far.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California City, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 28, 2012

Marriott quality has declined. My husband and I stayed here for a few days; the staff was nice, the room was clean, But....one night here is OK but I would not recommend a longer stay. The room and bathroom were small. The whine of the refrigerator was very annoying, I had to unplug it to get some sleep. It is also very, very close to fwy 29 so we heard constant vehicle noise all night long. Hard to sleep soundly with the constant hum of road noise. The towels were scratchy, not soft. They did not have any blankets on the bed, just a light "cover", so we had to crank up the heat (waste of energy). I did ask to be moved to a room facing the Mall (not the fwy) they said they would and then never did. This hotel is the last hotel on the drive through the entire length of the mall parking - so it is not convenient to enter or exit and get on the main road quickly, you have to dodge Mall traffic first. I recommend staying at any other hotel on 41st Street because they have much easier access in/out of the hotel parking, they are a bit away from the fwy, yet still close to restaurants and shopping.

Room Tip: Rooms facing the Empire Mall may be quieter. Ask for a room nearer the stairs (not the elevator...
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darin P, General Manager at Fairfield Inn & Suites Sioux Falls, responded to this review, December 6, 2012
We would like to thank you for your feedback and kind words about our staff. We really do try to follow through with initial guest concerns. We value all of our guests’ feedback and use it to evaluate what can be done to improve our hotel as well as what we are doing right. We apologize your guest request to move to another room was not fulfilled during your stay. We strive to accommodate all guest requests within our available means. We will work hard to ensure special requests are met for all our future guests.

Upon receiving guest requests at our front desk, we can provide additional blankets or replace troublesome refrigerators at your convenience. We apologize for the bathroom’s dimensions; we can tell you we will be undergoing a full renovation in the beginning of 2013. We have also researched our linen washing system and are looking into new curing processes to soften our towels. We hope with our continued efforts to improve, you will keep the Fairfield Inn of Sioux Falls in mind the next time you stay in the area.

Sincerely,

Jennifer Jorgensen
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed November 14, 2012

Stayed here on business in November and is a nice hotel. Employees are very friendly and the rooms are clean. The Empire Mall, Toys R Us and many restaraunts are close by for shopping and catching a bite to eat. They have breakfast in the morning with waffles, juice, cereal, and fresh fruit. The beds are also pretty comfy with lots of pillows on the bed, also have a fridge and microwave in the rooms along with a radio to connect your ipod to listen to your own music.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookings, South Dakota
Level Contributor
62 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed October 30, 2012

I stayed overnight after eye surgery and had to be back at the hospital early the next morning. Fairfield offered a substantial discount for a hospital stay and were extremely caring. My wife told the manager that I needed a couple of pillows to prop me up overnight. Our room was filled with about fifteen pillows when we got there, and the manager gave the room his personal inspection to make sure it was clean enough. We were impressed and will definitely stay again and recommend Fairfield by Marriott.

Room Tip: The Fairfield is also located next to the Sioux Empire Mall and all the shops and restaurants.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Sioux Falls

Address: 4501 W Empire Place, Sioux Falls, SD 57106
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Sioux Falls 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Located off of I-29, our hotel in Sioux Falls, SD is situated next to the Empire Mall and The District entertainment venue. Within minutes from us is the Sioux Falls airport, Augustana College and the University of Sioux Falls. We offer a short commute to the popular attractions of Falls Park, Great Plains Zoo, Sioux Falls Arena, Sanford Pentagon and downtown Sioux Falls. Enjoy the local sports that includes: USHL Sioux Falls Stampede, NBADL Sioux Falls Skyforce, American Association Sioux Falls Canaries, USF Cougars and Augustana College Vikings. ... more   less 
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Also Known As:
Fairfield Inn Sioux Falls Hotel Sioux Falls
Fairfield Sioux Falls
Sioux Falls Fairfield Inn

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