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“Everything you want in a hotel” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall

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Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall
2.5 of 5 Motel   |   2501 S Shirley Avenue, Sioux Falls, SD 57106 (Formerly Holiday Inn Express Sioux Falls)   |  
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Ranked #8 of 49 hotels in Sioux Falls
Bismarck, North Dakota
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
7 helpful votes 7 helpful votes
“Everything you want in a hotel”
5 of 5 stars Reviewed July 1, 2014

This hotel was excellent, rooms and common areas were clean, bed was comfortable, pillows were great. Staff did a really good job, the breakfast staff really were on the ball, as crowded as that breakfast area was, they never ran out of anything and everything was stocked.

This hotel is in an excellent location, near shopping, restaurants, and bars, many within walking distance. This hotel is also very close to the Interstate highway.

There is nothing to complain about with this hotel, I thoroughly enjoyed my stay and would stay here again no questions asked.

  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review, July 2, 2014
Thank you for the raving review of the Holiday Inn Express & Suites in Sioux Falls! I greatly appreciate your comments! Have a great fourth of July!

Mellanie Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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114 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
Fishers, Indiana
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 27, 2014 via mobile

We've been staying at this property for at least 8 years, and have been very pleased each time. Clean, comfortable, bright rooms with decent beds make for a good nights rest. It's also a very quiet building (compared to some of the newly constructed hotels). The staff is efficient, although not overly friendly...but they get the job done. We're looking forward to our next visit.

Stayed June 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpsf, Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review, June 30, 2014
Thank you for reviewing our Holiday Inn Express in Sioux Falls! I appreciate your business and hope you visit Sioux Falls again soon. Have a great summer!

Mellanie Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mankato, Minnesota
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 17, 2014

I have stayed here several times as a participant in the Siouxland Renaissance Fair. The rooms are nice and fairly quiet. The breakfast is good but gets a bit crowded on the weekends and it is hard for the servers to keep up. The hotel is close to many good restaurants. The staff have always been very nice, even with the bunch of odd fellows that make up any Ren Fair,

Room Tip: ask for the main building if you want to be close to the pool or breakfast, otherwise it is quite a...
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review, June 19, 2014
Thank you for providing feedback for your recent stay at our Holiday Inn Express! I appreciate the business and I look forward to next year's festival!

Mellanie Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota
1 review
5 of 5 stars Reviewed June 10, 2014 via mobile

Excellent hotel. Outstanding staff. Superb rooms. Two times each year I need to book a block of up to 28 rooms for the non-profit I belong to. Each time I receive remarkable service from the staff. I have no problems with the reservations and changes are never a hassle. My guests always love their rooms and let me know how comfortable they are. I could never say enough wonderful things about this hotel.

Stayed June 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpsf, Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review, June 11, 2014
Thank you for taking the time to review the Holiday Inn Express & Suites. I appreciate your business and look forward to working with you in the future! Have a great day!

Mellanie Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hermosa
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 10, 2014

Not a bad hotel. Staff was efficient but not terribly friendly. There is a pool and a jacuzzi and the pool area was clean and well maintained. Room was average, nothing to write home about. I did like the full size pillows though. Breakfast was good, biscuits and gravy, eggs, sausage links and waffles. Cold items included cereal, bagels, muffins and yogurt. Nice stay but I think the price was a little high even though it was summer rates. Overall it was a nice stay but I think next time I will look for a little better value

  • Stayed May 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpsf, Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review, June 11, 2014
Thank you for providing feedback for your recent stay at the Holiday Inn Express & Suites in Sioux Falls! I am glad you enjoyed our breakfast and our pool area. I appreciate your feedback on our room rates, but I can assure you that our rates are at an appropriate market value based on the area and quality of hotel we have. I hope you have a wonderful weekend!

Mellanie Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gold Coast
Top Contributor
90 reviews 90 reviews
67 hotel reviews
Reviews in 69 cities Reviews in 69 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed May 9, 2014

Usual Holiday Inn Express standard.
Clean and comfortable rooms
Microwave, fridge and coffee maker.
Good size pool with plenty of seating (room a little hot - pool a little cold!)

Good range of food at breakfast - usual HIE choice plus a few extras - apple sauce, cake balls and danishes.

A 10 minute drive through historical downtown area to Falls park - worth a visit.

Plenty of shops and restaurants all close by.
Plenty of parking.

We were given a couple of bottle of water on check-in as recognition for being Rewards members - a nice touch.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review, May 12, 2014
Thank you for reviewing the Holiday Inn Express & Suites Sioux Falls! I greatly appreciate your comments and want to thank you for your business!

Mellanie Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 7, 2014

This is a nicely appointed hotel, indoor pool, hot tub, and decent gym facility. Rooms are not recently renovated but clean with all the amenities needed. Hotel does have an odd layout and elevator system, best to ask which elevator take you to the right area as the levels are not all connected. Staff recognizes priority members and has excellent customer service. The people behind the desk are quick, efficient, and courteous. This hotel I located close to a plethora of restaurants ranging from chain to fine dining Italian/steakhouse. My travel plans were changed due to weather and they were more than accommodating. I had planned to call them after leaving a day early and forgot. They called me well after check out time and asked if I would be returning since the room was empty. I replied no and they were more than happy to remove the extra night fee. Will be back in 2 months. Fun Fact, Sioux Falls is 5 hours from Mt. Rushmore but you can drive thru the badlands to get there, this is my next road trip when out there for business.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiexpsf, General Manager at Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall, responded to this review, March 10, 2014
Thank you for reviewing our property! I greatly appreciate it.

Mellanie Larson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall

Address: 2501 S Shirley Avenue, Sioux Falls, SD 57106 (Formerly Holiday Inn Express Sioux Falls)
Phone Number:
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Sioux Falls
#12 Business Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Sioux Falls At Empire Mall 2.5*
Official Description (provided by the hotel):
Come stay at the Holiday Inn Express Hotel & Suites Sioux Falls, a city rich in history and a regional hub for corporate and retail services. The history of Sioux Falls revolves around the cascades of the Big Sioux River. The falls were created approximately 14,000 years ago when the last glacial ice sheet redirected the flow of the Big Sioux River. With our hotel's convenient location, you will find us easily accessible to many attractions such as the Empire Mall, Sertoma Butterfly House and Outdoor Campus, Falls Park, the Washington Pavilion and Wild Water West Amusement Park. We are also conveniently located by many restaurants such as Ruby Tuesday and corporate locations such as banks, hospitals, Joe Foss Field Airport, and the Ivy Room Conference Center. Our hotel offers limited shuttle service to the airport and other corporate locations. While in Sioux Falls, make sure to sit along the banks of the mighty Big Sioux River at Falls Park, our city's namesake. While there you can check out the Horse Barn Art Gallery and Falls Park Tower. Welcome to Sioux Falls, the heart of America! ... more   less 
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Also Known As:
Holiday Inn Express Sioux Falls Hotel Sioux Falls
Holiday Inn Sioux Falls
Sioux Falls Holiday Inn

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