Dirty hallways, stairs, filthy handprinted glass, slamming doors all hours. the place smells, has some weird smell to it and the worst part was the bed bugs in our bed. Pullout sofa had dirty sheets and a towel wadded up in the middle of it when we pulled it out. With the room conditions, the chainsmoking staff members and usage of foul language, we did not have a pleasant stay at all.
The "we're sorry" canned response we will get from this run down shack's general "manager" is moot-- the owner needs to take some pride in it, get some KNOWLEDGEABLE AND PROFESSIONAL STAFF and most likely just tear the place down. We were told "we're sorry" when we told the front desk person about our bed bugs. BED BUGS!!!!!!! Your manager is sup par if they can't run the hotel the right way and train the housekeepers to watch for those nasty things--- if the hotel employees cannot effectively look for and combat bed bugs then they all need to be replaced. We did not even attempt to eat breakfast, with the condition of our room there is no way we wanted to even be in there--when's the last time they have cleaned their juice machine? Go in the pool if you want Giardia, E. coli and cryptosporidium as there is no shower in there and it looks sad and unkept. Spend your money elsewhere, STAY ANYWHERE ELSE but not at this place! We stayed here due to the closeness of a concert we attended and OMG do I regret it. The only good part of the stay was the overnight gal--- professional, polite, knowledgeable, we wonder why she works at a slum like this place but oh well. My bags are still OUTSIDE because I am afraid those nasty bed bugs came home with us.
I had asked for the owner's contact information and was told that they couldnt give it out. Why not? If you aren't going to do anything then I want to talk to them. This is ridiculous. My next stop will be a formal complaint to Wyndham hotels because this place violates all sort of guidelines.
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- Also Known As:
- Ramada Sioux Falls Hotel Sioux Falls
- Sioux Falls Ramada