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“Very nice remodel, fantastic staff, great stay.” 4 of 5 stars
Review of Residence Inn Sioux Falls

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Residence Inn Sioux Falls
3.0 of 5 Hotel   |   4509 W Empire Place, Sioux Falls, SD 57106   |  
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Ranked #25 of 50 Hotels in Sioux Falls
south dakota
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Very nice remodel, fantastic staff, great stay.”
4 of 5 stars Reviewed February 24, 2014

We stayed at this motel for a getaway weekend. The updates to this motel are very nice. It has gone under a total remodel. The room was very clean and the bed was comfortable. I have to say the staff at this motel gets an A+ on service. They were fantastic to work with. We have already booked a room for another stay at this motel.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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93 reviews from our community

Traveler rating
    47
    26
    11
    7
    2
See reviews for
38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Rapid City, South Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 23, 2014 via mobile

The hotel was great in every way! I stayed for 2 nights. The room was exceptionally clean and pleasant.
I was in Sioux Falls for an adaptive downhill skiing event and we needed a place for our group of 20 to meet for supper. The staff at the hotel allowed us to meet and bring our own food to eat in the beautiful lobby. We were there for hours! It was so nice to have a beautiful, relaxing place to eat and mingle.
Thanks for the wonderful hospitality and great place to stay!

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 16, 2014

This hotel is located right by the Empire Mall, near the interstate. It's easy to find and get to. Even though it's near the highway, it's quiet. You can hear some hallway noise, and we heard some dogs barking but it wasn't too bad.

The swimming pool is ok. It was very busy. There are no stairs, just ladders. The hot tub was broken during our stay, so that was disappointing.

The one major concern I've got is that my ID was not asked for when I checked in using a debit card. I've never had this happen before and it was pretty disconcerting. I didn't even sign a receipt. It was odd.

  • Stayed February 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TMIHospitality, Manager at Residence Inn Sioux Falls, responded to this review, February 19, 2014
Dear Imagine20,
Thank you for reviewing the Residence Inn Sioux Falls. I'm glad that you didn't have any troubles finding our location. Please accept my apologies that your ID was not asked for upon check in. I appreciate you bringing this to my attention. I have already addressed your concerns with my front desk staff to ensure that doesn't happen again. Please allow us another opportunity to exceed your expectations on your next trip to Sioux Falls.

Sincerely,
Lucas D.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota
1 review
4 of 5 stars Reviewed January 4, 2014

I stayed at this place for close to 2 months and I would say it was almost like "home away from home". Amazing hot breakfast served everyday along with awesome guest service makes this place worth a try if anyone happens to be in Sioux Falls. There were so many people who would have tried their best to help make my stay pleasant and memorable- Madeline, Max, Jenn and the two chefs who tried their best to help me with 'Veggie food'. Thank you for making it an awesome stay! - Mani

Room Tip: Rooms on the 3rd floor are good and less noisy if you plan to stay for long term
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  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 27, 2013

I have stayed in the hotel for over 1 month. I am amazed every day with the exceptional guest service I get from the staff. Examples, Dewy the maintenance manager goes out of his way at any given moment to help guests. My tires were low on air so he brought out an air compressor and made sure all 4 tires were filled equally. He also cleaned snow off all the cars in the parking lot right after a snow storm. Jen the front end assistant manager went to get me groceries on her day off right after I checked in. For Christmas they hung bags of treats on our doors. I have too many examples of exceptional service received by various staff. As a whole, this hotel is run with the guests experience and comfort in mind. Thank you so much for making my extended stay here so outstanding in every way.

Room Tip: The single bedrooms are set up like a one bedroom apartment. There is a full kitchen minus an oven a...
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Green Features: They make sure no trash or cigarette butts litter the property. It is very clean and take pride in their property.
  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 27, 2013

I came from michigan for business and the staff made me feel like home.The place is just baby jesus (aka amazing). Staff is amazing everything is just .... baby jesus. Except for one cook who made an akward statment to me randomly that her mother died on my second day here and found out she wasent't dead... but other then that this place is awesome. I recommend everybody to come here.

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin, South Dakota
1 review
5 of 5 stars Reviewed December 4, 2013

Our family gets together at this location every year for Thanksgiving because it just feels right, all the staff are extremely helpful and friendly, and with the Thanksgiving Dinner provided, it is complete, we love it and look forward to our families getting together at this location, it is wonderful!

Room Tip: Never really had any issues with noise at all, we stayed first floor and never really heard anyone u...
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  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Sioux Falls

Address: 4509 W Empire Place, Sioux Falls, SD 57106
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Sioux Falls 3*
Number of rooms: 66
Official Description (provided by the hotel):
With a pet friendly and extended stay hotel in Sioux Falls, SD, we offer ideal comfort and amenities for your home away from home. The hotel is located off of I-29 next to the Empire Mall and The District entertainment venue. We are a 10 minute drive from many businesses including: Sanford USD Medical Center, Avera McKennan, Augustana College, University of Sioux Falls and the Sioux Falls airport. While staying with us, enjoy the local attractions and events of the area at the Falls Park, Sioux Falls Arena and Sanford Pentagon. Local sports teams includes USHL Sioux Falls Stampede, NBADL Sioux Falls Skyforce & the Sioux Falls Canaries. ... more   less 
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Also Known As:
Sioux Falls Residence Inn

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