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“Owner needs to Maintain and Update” 3 of 5 stars
Review of Residence Inn Sioux Falls

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Residence Inn Sioux Falls
3.0 of 5 Hotel   |   4509 W Empire Place, Sioux Falls, SD 57106   |  
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Ranked #25 of 50 Hotels in Sioux Falls
Naples
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“Owner needs to Maintain and Update”
3 of 5 stars Reviewed November 16, 2011

Spent 3 days at this Residence Inn while visiting Sioux Falls. The staff at this hotel is wonderful and the breakfast offerings were very good and varied. The problem is that the hotel is need of some maintenace and updating. Make sure everything in your room is in working order when you check in to avoid surprises later. Hotel is close to a very large mall, many restaurants and supermarkets. Would stay again because of the staff and the location.

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SiouxFallsRI_GM, General Manager at Residence Inn Sioux Falls, responded to this review, February 23, 2012
I want to thank you for your feedback. I apologize that there was some maintenance issue with your room during your stay. Our team at the Sioux falls Residence Inn by Marriott is excited as in 2012 our hotel is going through a complete renovaton so we can offer a more modern up to date product! We value all of our guests' feedback and use it to evaluate what can be done to improve our hotel as well as our staff. I want to assure you that the issues you have brought up have been addressed. We hope with our continued efforts to improve every stay for our guests, you will give the Sioux Falls Residence Inn by Marriott another try next time you stay in the area.
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93 reviews from our community

Traveler rating
    47
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    11
    7
    2
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38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • German first
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English first
Columbus, Ohio
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 10, 2011

The location was next to a mall and plenty of food options. Rooms were large with fireplaces and full kitchens. I would certinly stay again, the staff was friendly.

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camden, ME
Top Contributor
56 reviews 56 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 2, 2011

A little shabby around the edges but comfortable enough. I am sensitive to smells so I avoided spending much time in the halls. They apparently spray everything with a Febreze smell, which I find sickening. The halls and rooms reek of it but a day with open windows took care of the worst of it in our room.

We stayed there because of needing a kitchen - more than a microwave and coffee maker - two things I can live without. The stove's plates are all tipped and the pans don't sit level but I've yet to stay in any kitchen equipped hotel without the same issue. They oddly don't supply dishwashing detergent and the fry pan doesn't fit into the half sized dishwasher.

It is a short walk to the Empire Mall, Toys R Us and the Texas Steakhouse. Other stores and restaurants are also close by.

The internet often slowed to a crawl making Hulu choppy at best and other connections slow but I was happy that I didn't have to re-connect everyday like at most places.

We had one very windy day and the windows rattled all day. The curtains were also moving and it made me glad I didn't have to pay their heating bills in the winter but know it is reflected in the cost. It wouldn't be a bad thing for them to get some energy efficient windows in the place.

The staff was very pleasant and helpful.

Room Tip: We stayed on the third floor on the end away from the highway, it was pretty quiet but the outside l...
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  • Stayed September 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 18, 2011

The internet access is so slow you can barely check email; browsing the internet, streaming video or VPN to a remote server is completely out of the question. Rooms are dirty and poorly maintained. The staff are pleasant, location is close to shopping and several restaurants and the beds are comfortable.

  • Stayed September 2011, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Rapids, Michigan
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 21, 2011

Used points for free room and always a little worried about what we will get when doing that but it was a pleasant surprise. Clean and comfortable.

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 19, 2011

I am impressed with the cleanliness and friendliness of the staff. Great location that is close to food and the mall. Now the downside. Stayed in a two bedroom suite on the first floor. Sounded like we had a couple rhinoceros's walking around in the suite above us until after midnight. This is totally unacceptable for almost $200 a night.
Now what really makes me upset. The internet was awful. Great 5 bar signal strength. But the speed with way below standard. I need a solid and fast internet connection to work. I could not work at the residence inn. The internet is so crappy I could not even stream netflix or hulu. Can't work and can't watch movies. I was stuck with basic cable tv. :-( If internet or a good nights sleep is important to you? Choose some another place to stay.

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rapid City, South Dakota
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 6, 2011

Sioux Falls does not have many "upper end" hotels, but at least the Residence Inn offers customers are nice place to stay. The rooms have plenty of space and are fairly clean. Overall, a nice place to stay.

Stayed February 2011, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Sioux Falls

Address: 4509 W Empire Place, Sioux Falls, SD 57106
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Sioux Falls 3*
Number of rooms: 66
Official Description (provided by the hotel):
With a pet friendly and extended stay hotel in Sioux Falls, SD, we offer ideal comfort and amenities for your home away from home. The hotel is located off of I-29 next to the Empire Mall and The District entertainment venue. We are a 10 minute drive from many businesses including: Sanford USD Medical Center, Avera McKennan, Augustana College, University of Sioux Falls and the Sioux Falls airport. While staying with us, enjoy the local attractions and events of the area at the Falls Park, Sioux Falls Arena and Sanford Pentagon. Local sports teams includes USHL Sioux Falls Stampede, NBADL Sioux Falls Skyforce & the Sioux Falls Canaries. ... more   less 
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Also Known As:
Sioux Falls Residence Inn

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