My family and I have visited Coco Palace a number of times and have always enjoyed the food. My older daughter wanted to go there on a Wednesday night for her birthday. The restaurant was not overly busy, with maybe 8-10 tables in use. The problem? One server! It took 30 minutes for him to take our order and another hour to get the food. The appetizer, sushi and entrees all came together, but we didn't get any rice with the entrees. It took another 15 minutes for him to bring us white rice (after we asked three times!) and by then the dishes were cold. He acted like he didn't understand us when I insisted he remove those from the bill. He apologized that they were short-staffed, but that is not really my problem as the customer. They should not have been open for business that night!
If you own or manage Coco Palace, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.