We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average, be aware if remodeling” 3 of 5 stars
Review of SpringHill Suites Sioux Falls

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added SpringHill Suites Sioux Falls to your Saves list
SpringHill Suites Sioux Falls
3.0 of 5 Hotel   |   4304 W. Empire Place, Sioux Falls, SD 57106   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points
Ranked #17 of 50 Hotels in Sioux Falls
Certificate of Excellence 2014
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Average, be aware if remodeling”
3 of 5 stars Reviewed July 13, 2014

Be aware that at the moment the lobby is being remodeled. Therefore, breakfast is in a conference room, which was a bit crowded. The rooms felt small and tight even for 4 people. But, the location is handy for those passing through and simply looking for a quick night on the road.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara L, General Manager at SpringHill Suites Sioux Falls, responded to this review, July 14, 2014
Dear Mike N,

Thank you for letting us know about your recent stay at the SpringHill Suites Sioux Falls. I'm glad that you enjoyed our convenient location while in Sioux Falls. We are working to get our lobby area renovated as quickly as possible to be able to move our breakfast area back. I appreciate your understanding during our remodel as we refresh the public spaces to better serve the needs of guests. I hope see you back next time that you are in Sioux Falls.

Sincerely,
Sara Lussman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

136 reviews from our community

Traveler rating
    73
    41
    14
    4
    4
See reviews for
43
32
8
30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Italian first
  • Any
English first
West Jordan, Utah
Top Contributor
96 reviews 96 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed July 8, 2014 via mobile

We enjoyed our brief stay here. We knew they were undergoing renovations and called ahead to ask whether the pool was open. We loved our very comfortable room. Breakfast had a good variety, but because of the renovations the breakfast room is uncomfortably small. Be prepared to haul breakfast back to your room. There was insufficient parking on the night we were there. The location is a bit odd, but overall it's an excellent hotel.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara L, General Manager at SpringHill Suites Sioux Falls, responded to this review, July 9, 2014
Dear Cynthia H,

Thank you for your feedback regarding your recent stay at the SpringHill Suites Sioux Falls. I appreciate your understanding during our renovation. We are getting close to moving breakfast out of our temporary space back to the lobby area. Thank you for your wonderful review and for choosing to stay with us while in Sioux Falls.

Sincerely,
Sara Lussman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iroquois, South Dakota
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 5, 2014

We very much enjoyed our stay. It is true they are still renovating. The pool was open but small. The breakfast area was a bit small but the food was very good. The room was comfortable and modern. Only a shower and no bathtub.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara L, General Manager at SpringHill Suites Sioux Falls, responded to this review, July 7, 2014
Dear Jeffrey26_11,

I appreciate your nice words regarding your recent stay at the SpringHill Suites Sioux Falls and happy you enjoyed your stay. Our renovation is progressing and I appreciate your understanding that our temporary breakfast room is a bit smaller than our usual space as we are working diligently in getting our lobby space back open. Thank you for choosing to stay with us and I look forward to seeing you again.

Sincerely,
Sara Lussman
General Manager
SpringHill Suites Sioux Falls
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Top Contributor
61 reviews 61 reviews
22 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 28, 2014

Excellent hotel. Accommodations were well suited for our needs. Plenty of room to spread out. It is a little tricky to find, even using the GPS. You can see the hotel, but there are no signs on the road. Hotel was under some changes while we were there, so the lobby and breakfast area were a bit small. Pool was closed on the day we arrived. But, opened the next day.

Room Tip: As always, unless you're an early riser, get a room on the west side of the hotel.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara L, General Manager at SpringHill Suites Sioux Falls, responded to this review, June 30, 2014
Dear KCallahan47,

Thank you for the great review about your recent stay at the SpringHill Suites Sioux Falls! I appreciate your understanding as we finished the pool renovations up the day of your arrival and glad you were able to utilize our new refreshed space while you were here. Thank you for choosing to stay with us and I look forward to seeing you again.

Sincerely,
Sara Lussman
General Manager
SpringHill Suites Sioux Falls
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
springfield mo
Top Contributor
60 reviews 60 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 22, 2014

And had a very comfortable stay here. Room was spacious and clean and all was in order. Breakfast was good...couldn't ask for more. It was easy to find and well maintained, and the studio was more than sufficient for our family of three. I am always pleased with the Marriott family.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara L, General Manager at SpringHill Suites Sioux Falls, responded to this review, June 24, 2014
Dear traveler476,

Thank you for the great review of your stay at the SpringHill Suites Sioux Falls! I'm happy that your family was comfortable for your stay and enjoyed our amenities. I look forward to seeing you again next time you are passing through Sioux Falls.

Sincerely,
Sara Lussman
General Manager
SpringHill Suites Sioux Falls
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
49 reviews 49 reviews
7 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 22, 2014 via mobile

Spent a night here while my son attended a basketball camp at UND. The hotel was very clean and orderly. Room was nice and had no concerns. Would stay again. Nice comfortable look and feel in the common areas and modern rooms.

Stayed June 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara L, General Manager at SpringHill Suites Sioux Falls, responded to this review, June 24, 2014
Dear Len M,

Thank you for the kind words in regards to your recent stay at the SpringHill Suites Sioux Falls. I look forward to seeing you back next time you are in Sioux Falls!

Sincerely,

Sara Lussman
General Manager
SpringHill Suites Sioux Falls
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Twin Cities, Minnesota
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed June 16, 2014

I just got back from a 2-night stay here for a soccer tourney. We booked our room in the beginning of March and we picked this hotel for several reasons that included free breakfast, swimming pool for our players, fitness center for parents, nice lobby to meet in, a group price for our team and the bigger rooms. Well... 4 days before we were to leave we received an email entitled..."Springhill Suites Renovation ALERT" which proceeded to say that the lobby/front desk area is under construction, the Pool was CLOSED, the fitness center CLOSED, the free breakfast would be served in a meeting room. Here is my problem with all of this. This hotel DEFINITELY KNEW about this major renovation when we made our reservations but did not say anything to us because they knew we would not book with them and we wouldn't have knowing this information! Hotels do not make major renovations without months of prior planning. I think this is totally false advertising and I would not stay here! I will add that they made arrangements for guests to use the pool at the Marriott Courtyard Hotel but we had to walk to it. Also, we could have complimentary passes to a fitness center but we had to schedule transportation through the front desk and who is going to mess with all that time! Finally, about that "special group rate" we thought we were getting...well, just to check, I went on as just your average person booking a room and guess what, the rate was the same online as our "special rate!" So needless to say, I was not very pleased with the Springhill Suites experience. When we complained about the fact they did not tell us about the renovations when we made our reservations & that the rate charged was no different for our group, they gave us a very small discount on our rooms! I was quite surprised that they didn't put their guests first in solving these issues. On a positive note, the rooms were big and the bathrooms were very big. Final advice, do not stay here especially while this renovation is going on.

Room Tip: Choose lower floors because there is only ONE elevator and you will spend a lot of your time waiting...
See more room tips
  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sara L, General Manager at SpringHill Suites Sioux Falls, responded to this review, June 18, 2014
Dear Circle of Friends,

Thank you for taking the time to complete a review on Trip Advisor regarding your experience with the SpringHill Suites Sioux Falls. I apologize that your recent stay was not satisfactory and appreciate your feedback.

Our number one goal is to provide each guest has a great hotel experience. Please be assured that we are working to complete the renovation as soon as possible and are taking many steps to try to avoid guest disappointment with the amenities and the hotel. I know this particular stay was not convenient and we truly appreciate your understanding. Working through a hotel renovation is never easy but the ultimate result with provide better and more up-to-date services and space for our guests. Tile will be complete in the lobby within days and the majority of the renovation will be completed mid-Summer.

Again, I am truly sorry for the inconvenience you experienced. I do hope you come visit us again; the renovation will be very well worth the wait. We would like to regain your trust and we hope you will allow us an opportunity to provide you with an exceptional guest experience when your travels bring you back to Sioux Falls.

Thank you again for your understanding and for your loyalty to the Marriott brand!

Sincerely,
Sara Lussman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to SpringHill Suites Sioux Falls? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Sioux Falls

Address: 4304 W. Empire Place, Sioux Falls, SD 57106
Location: United States > South Dakota > Sioux Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Sioux Falls
#11 Romantic Hotel in Sioux Falls
#13 Family Hotel in Sioux Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Sioux Falls 3*
Number of rooms: 84
Official Description (provided by the hotel):
SpringHill Suites Sioux falls is new as of June 2008. With a modern new design, this hotel's guest rooms are 25% larger than a regular hotel room. Complimentary Breakfast, complimentary internet and 37 inch flat panel HDTV's in all rooms are a few of the amenities. With a fitness center, pool and a location adjacent to the Empire Mall, the SpringHill Suites is perfect for your families weekend getaway. Complimentary airport shuttle is also provided during certain hours. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Orbitz, Despegar.com, Hotels.com, Marriott, Odigeo and Tingo so you can book your SpringHill Suites Sioux Falls reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Sioux Falls Hotel Sioux Falls

Owners: What's your side of the story?

If you own or manage SpringHill Suites Sioux Falls, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.