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“Friendly and clean” 5 of 5 stars
Review of Comfort Inn I-90

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Comfort Inn I-90
2.0 of 5 Hotel   |   1550 North Lacrosse, Rapid City, SD 57701   |  
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Ranked #6 of 52 Hotels in Rapid City
Merriman, Nebraska
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Friendly and clean”
5 of 5 stars Reviewed December 12, 2012

Delicious breakfast with such a variety of choices- from waffles, fruit and yogurt, to sausage gravy, biscuits and eggs, and everything in between! Clean, spacious rooms. The sofa-bed in our suite was even comfortable! And the staff allowed me to stay in my room past check-out, as I was waiting for my ride.

Stayed December 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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305 reviews from our community

Traveler rating
    180
    91
    26
    4
    4
See reviews for
124
83
10
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 8, 2012 via mobile

Great hotel, comfy beds, not luxury at all but still very very nice and the employees are the best! I would def recommend staying there. It has the basics you need and a wonderful continental breakfast.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lebanon, Ohio
2 reviews
5 of 5 stars Reviewed November 29, 2012

Have stayed here a number of times while visiting family. Very nice, comfortable large rooms. Cannot say enough nice things about the staff... all are friendly and very helpful... they really take justifiable pride in their hotel and their work. They always make it a pleasant stay. This is true whether you are talking about the staff in the front desk, breakfast room, housekeeping or maintenance. If there is a problem, it is taken care of as soon as possible, never ignored! That cannot be said about a lot of hotels. Location of the hotel is also a plus. It is just off I-90 and close enough to many of the sights in the area, as well as some nice restaurants and shopping. Would highly recommend staying here.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eliza L, Guest Relations Manager at Comfort Inn I-90, responded to this review, December 2, 2012
Barb,

Thank you so much for your kind words, and for taking the time to write this review! We're so pleased that you enjoy your stay each and every time you return. We strive to provide consistent, top-notch customer service to our guests, and I'm so happy to hear from a guest's point of view that it's working! I'll be sure to share your review with the entire staff. We all look forward to your next stay!
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Wisconsin Rapids Wisconsin
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 20, 2012

We stopped at the Comfort Inn I-90 and booked a room for two nights. They had just dropped the price so that helped us decide to spend the second night. The room seemed very clean, good furniture and smelled good but when I folded down the bedspread on the bed we were going to use (first thing I do before we sit on the bed) it was very soiled. I called the desk and housekeeping called back within five minutes. She was in our room shortly after and left with the offending spread and within ten minutes had returned with a freshly laundered spread. She said that it was an unacceptable happening and she would talk to the staff about it. The office also gave us maps and directions to the areas we wanted to go to and were very friendly and helpful. Of course, the manager was there at the time. I wouldn't hesitate to stay there again.

Room Tip: Check your bed when you get in your room by folding back the bedspread. The bed spreads are notorio...
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gosport, United Kingdom
Senior Contributor
44 reviews 44 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 2, 2012

First impressions hotel very nice , reception staff not at all friendly , seemed couldnt care about booking.
Rooms made up for it ...very comfortable
Breakfast room large and plenty too choose from
Hotel spa very relaxing
On the main road but could not hear any noises
about 10 mins from main town . Rapid town was boring ......apart from presidents on each corner not a lot of else going for it..went to Deadwood instead

Room Tip: Go round the back of hotel , much quieter
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eliza L, Guest Relations Manager at Comfort Inn I-90, responded to this review, November 29, 2012
James - Thank you for taking the time to write a review about your stay with us. I'm so glad you found the accommodations to be comfortable and clean, and that you enjoyed our complimentary breakfast! It's reviews like yours the tell us what we can do to make sure that each guest has a great stay.

We strive to provide top-notch customer service to each and every guest. I'm sorry to hear you had a different experience, and I'd love to speak with you personally regarding our staff performance. Thank you!
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Billings, Montana
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 9, 2012

This hotel is well managed, quiet and the beds are very comfortable. Rooms are spacious and well appointed with newer furniture. The staff is very friendly and the service is excellent. It is handy to the highway (interstate) and still close enough to downtown. There is lots of parking. There is an excellent restaruant right beside it, so you don't have to run all over town just to find a place to eat. It has a free, hot breakfast.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eliza L, Guest Relations Manager at Comfort Inn I-90, responded to this review, November 29, 2012
Thank you so much for your comments regarding your stay with us! We strive to make every guest's stay a great one, and I couldn't be happier that you had a great experience at the Comfort Inn I-90. Please come see us again next time you're in Rapid City!
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iowa
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 4, 2012

we often pick comfort inn to stay at wherever we go and this was no disappointment either.
safe area, comfortable and clean .good hot breakfast but am hoping you will improve on the eggs. we had a fire alarm at 4am which was a little nerve wracking but must have been a freak thing. plenty of parking and not too far from downtown. be sure and support the downtown restaurants and dont forget to see the new park sqaure with water and nite lights. we would stay here again. very nice cleaning staff!!!!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn I-90

Address: 1550 North Lacrosse, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Rapid City
#8 Family Hotel in Rapid City
#8 Business Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn I-90 2*
Number of rooms: 97
Official Description (provided by the hotel):
The Comfort Inn I-90 is ideally located in the heart of town, just south of Interstate 90. This Rapid City hotel provides easy access to many attractions and events, including Mount Rushmore National Memorial, the Black Hills National Forest, Stage Barn Crystal Cave, the Sturgis Motorcycle Rally, Rushmore Mall and Reptile Gardens. Rapid City offers something for everyone, including indoor activities, outdoor recreation, museums, art and entertainment. The surrounding area is home to many annual festivals, art exhibits and events, including the Festival of Lights, Pioneer Holiday Traditions and the Black Hills Corvette Classic. Many restaurants and lounges can be found around Rapid City, including several near the hotel. ... more   less 
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Also Known As:
Comfort Inn Rapid City Hotel Rapid City
Rapid City Comfort Inn

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