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Comfort Inn I-90: Traveler Reviews

2.0 of 5
1550 N LaCrosseComfort Inn Rapid City, Rapid City, SD 57701
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Comfort Inn I-90
Ranked #5 of 50 hotels in Rapid City
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143 reviews from our community

    Trip type
Traveler rating
    84
    41
    13
    3
    2
Date Rating
Wisconsin Rapids Wisconsin
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“All around good!”
5 of 5 stars Reviewed October 20, 2012

We stopped at the Comfort Inn I-90 and booked a room for two nights. They had just dropped the price so that helped us decide to spend the second night. The room seemed very clean, good furniture and smelled good but when I folded down the bedspread on the bed we were going to use (first thing I do before we sit on the bed) it was very soiled. I called the desk and housekeeping called back within five minutes. She was in our room shortly after and left with the offending spread and within ten minutes had returned with a freshly laundered spread. She said that it was an unacceptable happening and she would talk to the staff about it. The office also gave us maps and directions to the areas we wanted to go to and were very friendly and helpful. Of course, the manager was there at the time. I wouldn't hesitate to stay there again.

Room Tip: Check your bed when you get in your room by folding back the bedspread. The bed spreads are notorio...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask Aggravatedtraveler about Comfort Inn I-90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gosport, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“rapid city”
4 of 5 stars Reviewed October 2, 2012

First impressions hotel very nice , reception staff not at all friendly , seemed couldnt care about booking.
Rooms made up for it ...very comfortable
Breakfast room large and plenty too choose from
Hotel spa very relaxing
On the main road but could not hear any noises
about 10 mins from main town . Rapid town was boring ......apart from presidents on each corner not a lot of else going for it..went to Deadwood instead

Room Tip: Go round the back of hotel , much quieter
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  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
See 3 more reviews by james f for Rapid City
Ask james f about Comfort Inn I-90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eliza L, Guest Relations Manager at Comfort Inn I-90, responded to this review
November 29, 2012
James - Thank you for taking the time to write a review about your stay with us. I'm so glad you found the accommodations to be comfortable and clean, and that you enjoyed our complimentary breakfast! It's reviews like yours the tell us what we can do to make sure that each guest has a great stay.

We strive to provide top-notch customer service to each and every guest. I'm sorry to hear you had a different experience, and I'd love to speak with you personally regarding our staff performance. Thank you!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billings, Montana
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Excellent hotel!”
5 of 5 stars Reviewed September 9, 2012

This hotel is well managed, quiet and the beds are very comfortable. Rooms are spacious and well appointed with newer furniture. The staff is very friendly and the service is excellent. It is handy to the highway (interstate) and still close enough to downtown. There is lots of parking. There is an excellent restaruant right beside it, so you don't have to run all over town just to find a place to eat. It has a free, hot breakfast.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask Anne W about Comfort Inn I-90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eliza L, Guest Relations Manager at Comfort Inn I-90, responded to this review
November 29, 2012
Thank you so much for your comments regarding your stay with us! We strive to make every guest's stay a great one, and I couldn't be happier that you had a great experience at the Comfort Inn I-90. Please come see us again next time you're in Rapid City!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
iowa
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“comfort once again”
4 of 5 stars Reviewed September 4, 2012

we often pick comfort inn to stay at wherever we go and this was no disappointment either.
safe area, comfortable and clean .good hot breakfast but am hoping you will improve on the eggs. we had a fire alarm at 4am which was a little nerve wracking but must have been a freak thing. plenty of parking and not too far from downtown. be sure and support the downtown restaurants and dont forget to see the new park sqaure with water and nite lights. we would stay here again. very nice cleaning staff!!!!

  • Stayed August 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Ask justbcuzaew about Comfort Inn I-90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Billings, Montana
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Best motel in Rapid”
5 of 5 stars Reviewed August 30, 2012

Great motel, Ive been searching for a decent motel to still in Rapid City and have found one. Great rooms, king size bed, fridge, great breakfast and wonderful staff. I've stayed at 2 different motels and this is the best. I'll be returing.

  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Ask RTH59105 about Comfort Inn I-90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Comfort Inn I-90

Also Known As:
Comfort Inn Rapid City Hotel Rapid City
Comfort Inn Rapid City Hotel
Comfort Inn Rapid City
Rapid City Comfort Inn
Address: 1550 N LaCrosseComfort Inn Rapid City, Rapid City, SD 57701
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Rapid City
#4 Family Hotels in Rapid City
Price Range: $
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Comfort Inn I-90 is ideally located in the heart of town, just south of Interstate 90. This Rapid City hotel provides easy access to many attractions and events, including Mount Rushmore National Memorial, the Black Hills National Forest, Stage Barn Crystal Cave, the Sturgis Motorcycle Rally, Rushmore Mall and Reptile Gardens. Rapid City offers something for everyone, including indoor activities, outdoor recreation, museums, art and entertainment. The surrounding area is home to many annual festivals, art exhibits and events, including the Festival of Lights, Pioneer Holiday Traditions and the Black Hills Corvette Classic. Many restaurants and lounges can be found around Rapid City, including several near the hotel. ... more   less 
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