We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good place to stay for day trips” 4 of 5 stars
Review of Best Western Ramkota Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Best Western Ramkota Hotel to your Saves list
Best Western Ramkota Hotel
3.0 of 5 Hotel   |   2111 North LaCrosse Street, Rapid City, SD 57701   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Stay 2X get $50 gift card
Ranked #28 of 52 Hotels in Rapid City
Saint Augustine, Florida
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Good place to stay for day trips”
4 of 5 stars Reviewed April 23, 2013

Central location to area sites. Close to downtown area. Rooms were large and rates were good in April. Close to a mall, dining and other shopping areas. The only thing I had issue with was the fact the front desk seemed short staffed. May be due to the time year, however, the staff that was there was attentive.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGustin, General Manager at Best Western Ramkota Hotel, responded to this review, May 10, 2013
Thank you for chossing the Best Western Ramkota Hotel and Conference Center during your recent visit to Rapid City. We hope to have you has our guest again and will look forward to welcoming you back! Jan Gustin, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

390 reviews from our community

Traveler rating
    117
    119
    82
    38
    34
See reviews for
187
76
15
63
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Montevideo, Minnesota, Usa
1 review
5 of 5 stars Reviewed April 4, 2013

Excellent place to stay-very quiet rooms and comfortable beds. Love all the pillows! And Minervas has great food and service! Really nice to be able to walk to the restaurant to relax after a long days drive.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGustin, General Manager at Best Western Ramkota Hotel, responded to this review, April 25, 2013
Thank you for your review and kind comments on our property! We look forward to having you as our guest again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheridan
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 14, 2013

The room looked clean at first. When I looked closer at the bedding on one of the beds, one of the long decorative brown pillows place on the bed had a bloody booger on it and there was little specs of blood on one of the white pillow cases that was underneath this brown decorative pillow. I called the front desk and told them about the situation and they asked if I would like a different room and I said no, I would just like to have new pillows and bedding. My non-trusting mindset made me place small pieces of paper in all of the pillow cases before my family and I left for dinner. When we came back, the bedding and pillows were straightened out. I looked in every pillow case and they all had the pieces of paper in them and the pillow with the bloody booger on it was back.
I called the front desk again, this time I had to leave a message and nothing came of it.
Sincerely,
Ron Moore

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGustin, General Manager at Best Western Ramkota Hotel, responded to this review, April 19, 2013
Ron: A belated but very sincere apology for your experience during your stay with us. I regret you did not receive the superior customer service we strive to achieve. The condition of your room was addressed with housekeeping immediately following our knowledge of the situation. On behalf of our staff, we certainly hope to have you as our guest again and to have another opportunity to offer the service we take pride in offering our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed March 13, 2013 via mobile

Was "trapped" in Rapid City for six days by poor weather and a bad head cold while delivering a small aircraft across the country. Staff was very friendly and extremely helpful and accommodating. Jane at the front desk in particular was wonderful and very helpful. Entire staff was excellent including restaurant (Minerva's, collocated).
Room was good size, comfortable and clean. Excellent wifi. If/when I return to Rapid City again I will only stay at this hotel.
This struck me as a very well run property with very professional, friendly staff with a real customer service ethic.
No negatives and fully recommend this hotel.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGustin, General Manager at Best Western Ramkota Hotel, responded to this review, March 25, 2013
Thank you for being our guest during your recent visit to the Black Hills and Rapid City. Our entire staff appreciates your business and we look forward to having you stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wyoming
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 26, 2013

We stayed enjoyed our stay. The room was clean, and the hotel was clean and very nice. We loved the pool. The kids played and played and we were the only ones in the pool. There were slides and a ship for the kids to play on in the pool. We will stay again

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JGustin, General Manager at Best Western Ramkota Hotel, responded to this review, March 25, 2013
Thank you for the great review! Our guests continue to enjoy the waterpark and features and so happy you did, too! We hope to have you as our guests again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gillette, Wyoming
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 15, 2013

The waterpark for our 5 and 3 year old was the reason we stayed here. The water was so cold they played for 10 minutes and wanted to go to the hot tub. It was a different layout and a little confusing. No breakfast offered and the beds need more blankets just for comfort. The noise was pretty disturbing throughout the night, we had a room next to an entrance door.

Room Tip: We won't be staying here again.
See more room tips
  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Veronica S, Property Accountant at Best Western Ramkota Hotel, responded to this review, January 28, 2013
Thank You for your comments in regards to your recent reservation with us. We strive to make everyones experience special and are very sorry that we did not meet your expections during your stay. I will share with other management staff your concerns. We hope to have you as our guest again to rectify the situation. Thank You again for your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Best Western Ramkota Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Ramkota Hotel

Address: 2111 North LaCrosse Street, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Ramkota Hotel 3*
Number of rooms: 267
Official Description (provided by the hotel):
Western and Native American decor rooms PLUS Western hospitality! Free waterpark passes included with rates; full service Minerva's Restaurant and Bar; free computers/printers and internet access. Fitness Room, huge indoor pool, gift shop and complimentary shuttle. Across the street from the Rushmore Mall (110 stores) and movie theaters. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Cheap Tickets, Hotels.com, getaroom.com and Priceline so you can book your Best Western Ramkota Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Rapid City
Rapid City Best Western

Owners: What's your side of the story?

If you own or manage Best Western Ramkota Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.