We stayed here for 5 days and the stay went good. The lady at the breakfast on the first day was extremely friendly. The last days there was another one who was not as pleasant.
The only ting that went wrong is that we left the privacy sign on the door and when we return the sign was gone and the room was cleaned.
Dont know if another guest removed the sign or the housekeeper just ignored it.
Rate is super good and there is a very good steakhouse right in front.

I have stayed at this hotel during all of my trips to Rapid City for business and pleasure. I highly recommend it to everyone. You might think that since it's attached to a water park it would be noisy and not a good place for the business traveler....quite the opposite is true. They take everyones stay seriously and have kept it very quiet even when the hotel is full. The rooms are very comfortable and clean. Breakfast is good and offers a variety of foods. I utilize the exercise room and they even made some changes there that I requested during a recent stay. The hotel is not located right in town, but is a very easy drive away. I highly recommend this hotel while in Rapid City. I have stayed at others and found this the best!

We booked our stay at the Fairfied in Rapid City, SD by calling the number provided by the water park that is attached to the hotel. I confirmed that the package we were reserving included with our stay water park admission. I was assured that it did. Unfortunately we were mislead. I do understand things happen and I do not usually give negative reviews, but the management at the hotel as well as the desk service were terribly rude. They had no desire to make any effort to work with us on the miscommunication.

I said, "So, basically we were lied to."
Their response, "Yes, I guess so."

We chose to leave the room they had assigned to us (which also was not cleaned and had stained carped), my husband stopped by the front desk and apologized for all the confusion. The manager said, "Yep."

Very disappointed with the start of our family vacation. Moved to the Country Inn and Suites in Rapid City, SD. What a difference service can make. Owned by the same people in town, but the management was night and day difference!

Had an early flight, this hotel was close. Room was clean and especially the bathroom (my cleanliness barometer). Staff was very helpful and polite. The grandkids loved the waterpark. The pizza at the waterpark was suprisingly delicious. Would stay there again.