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“Great place to stay” 5 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.0 of 5 Hotel   |   915 Fairmont Blvd, Rapid City, SD 57701   |  
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Ranked #13 of 52 Hotels in Rapid City
Midwest
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
39 helpful votes 39 helpful votes
“Great place to stay”
5 of 5 stars Reviewed March 24, 2013

My wife and I found the staff to be very accommodating and the facilities to be clean and well kept. Morning breakfast was well stocked with ample choices. Only down side are the walls seen to be thin we could hear our neighbor snore the entire night, but they probably had to put up with my snoring also!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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205 reviews from our community

Traveler rating
    108
    65
    21
    6
    5
See reviews for
84
58
7
31
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Any
English first
Gillette, Wyoming
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 18, 2013

Very friendly and accomodating. Great shower head and good water. Good location.
Beds could be a little more comfortable but not too bad. Good coffee and breakfast. We always stay here when we are in Rapid City.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Ohio
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 14, 2013

Was returning from a trip to the Black Hills and had to get a hotel in Rapid City for an early morning flight. Hotel was unexpectedly nice - very clean, quiet rooms, greta bed, and reasonable price. Staff were most accommodating and helpful. Highly recommended and would return again in a minute.

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Powers lake nd
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 19, 2013

Very nice clean hotel with very reasonable room rates - stayed there twice. First time was awesome. Second time our car got doomed in the parking lot twice :( and we were very unpleased to find hair in the bed :(

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RapidCityComfortInn, General Manager at Comfort Inn & Suites, responded to this review, March 5, 2013
I want to first thank you for taking the time to write a review on our Hotel. I am glad to hear that you enjoyed your first stay. We always strive to exceed our guests expectations, however your second stay fell short. For that I apologize and I hope you will give us another opportunity to gain back your loyalty.
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Highlands Ranch, Colorado, United States
Top Contributor
57 reviews 57 reviews
27 hotel reviews
Reviews in 37 cities Reviews in 37 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 18, 2013

Outstanding exercise room with good equipment, Staff was friendly and helpful. Rooms very nice and clean. Pool, Sauna and hot tub were also clean and in good working condition. Breakfast area also clean. The night manager was also great. His customer service skills will be one of the reasons that I will always stay at this location when I am in the area.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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RapidCityComfortInn, Director of Sales at Comfort Inn & Suites, responded to this review, February 7, 2013
I am very pleased to read how much you enjoyed your recent stay with us at Comfort Inn & Suites in Rapid City and for sharing your nice comments. We are so greatfull when we hear we have done a good job and I will share your comments with our staff. Thank you again and we look forward to welcoming you back to Comfort Inn & Suites in the very near future.

Sincerely,

Sandi Winter
Director of Sales
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Kailua Kona, HI
Top Contributor
174 reviews 174 reviews
59 hotel reviews
Reviews in 64 cities Reviews in 64 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed December 29, 2012

We used to stay across the street at another brand "inn" but after three tries, we were tired of the thin walls and poor service. This is our second stay here and love it. Staff was friendly and efficient. Fresh baked cookies were available in the afternoon. Rooms were clean, quiet and spacious.

Couple of downsides, the WiFi was very slow and the breakfast menu did not vary.

The breakfast provided was the usual free fare which was good and breakfast area was large and well maintained. The breakfast area was available at other times for brought in meals to be shared with the family. There is a Ruby Tuesdays right next door. The wall thermostat worked well with the below the window unit which was quiet when on. We stayed warm in spite of the single digit weather outside. We plan to stay here again next time in Rapid.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sioux Falls, South Dakota
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 28, 2012

We stayed at the Comfort Inn while visiting family in Rapid City. We had our twin toddlers with us and the staff - especially Steve the night manager did a great job making sure everything was perfect for our stay. We had the cribs we requested ready to go in our room and we were free to use the dining area any time of day which was perfect for kiddo snack time. The only inconvenience was when the heater kicked on every hour or so for 30 seconds blowing cold air in from outside. Not sure why this was and have never experienced this at a hotel before. We would definitely consider staying at this Comfort Inn again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 915 Fairmont Blvd, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Rapid City
#12 Romantic Hotel in Rapid City
#15 Business Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 82
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Rapid City
Comfort Inn Rapid City
Rapid City Comfort Inn

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