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“Terrible” 1 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.0 of 5 Hotel   |   915 Fairmont Blvd, Rapid City, SD 57701   |  
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Ranked #13 of 52 hotels in Rapid City
New Haven
Top Contributor
83 reviews 83 reviews
57 hotel reviews
Reviews in 60 cities Reviews in 60 cities
40 helpful votes 40 helpful votes
“Terrible”
1 of 5 stars Reviewed October 29, 2012

This stay was one the worst I have ever had. The noise from an adolescent girls' volleyball team was intolerable. What's worse, when I went to complain at 10:00 PM, the management trteated me like I was the problem. In fact, the hostess just laughed at me and told ME to be quiet. I immediately checked out and went to another hotel. If the staff cannot keep their guests quiet and respectful of other guests I don't have any respect for them. You'd have to be desperate to stay here. The evening/night of this hotel needs training.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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183 people have reviewed this hotel

Traveler rating
    96
    58
    18
    6
    5
See reviews for
75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Oakwood, Georgia
1 review
5 of 5 stars Reviewed October 29, 2012

Very nice hotel. Very clean and convenient to town. Free cookies in the evening. I was pleasantly suprised to find such a nice hotel so far from the rest of the world. I only was able to stay the one night, but I will definitely stay here again when I come back into town.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duluth, Minnesota
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 28, 2012

I am so relaxed tonight. Currently in a comfortable bed looking out at a nice vista. Nice walk to Ruby Tuesday's and a great dinner just down the steps. I love not to drive somewhere for dinner after driving all day! Great service by the front desk when I called for reservations. Hayden was running the front desk and did a great job and had warm cookies baked for us as we came in from dinner.

Room Tip: Top floor for the view.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 28, 2012 via mobile

We stayed three nights in room 324. Everything was great except for a definite mold smell in the bathroom. The room was a suite with two TVs, microwave, and mini fridge. The breakfast was basic in nature and acceptable. The front desk was very helpful about places see and what is still open.

Stayed October 2012, traveled as a couple
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Maine
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed October 15, 2012

I rarely give 5 stars to anything, but this place deserves them. I've stayed a week in a very comfortable suite, complete with comfortable furniture and kitchenette. The rooms are clean and spacious, with a nice view of the grasslands. I needed to work as well as visit a relative, and the internet has been great. The lovely indoor pool, hot tub, and exercise room are very welcome. The staff is friendly, and the breakfast is ample and varied. I asked for a quiet room and was assigned one at the end of the hall.

The price is very reasonable here, at least during October, which is a spectacular month with the aspens blazing yellow. Very high value.

I do like to walk and don't have a car while here, so I wish there were sidewalks to the hotel on Mt. Rushmore Rd. That said, the beautiful West Boulevard historic homes district is nearby once you get off the main road.

Room Tip: end of hall on 2nd floor facing the back is quiet
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Iowa City, Iowa
1 review
4 of 5 stars Reviewed October 13, 2012

Good location for seeing Black Hills area. Clean, good service, and good breakfast. Quiet and away from traffic. Large rooms with micro and frige. Do not like the little, puffy pillows the hotels are using. The always available coffee and evening fresh baked cookies was a nice touch. The price was reasonable for a tourist area. Would deffinately stay there again.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Columbus, Ohio
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 13, 2012

We stayed in a suite, for 4 days, for a great price. The pools were wonderful, great breakfasts and helpful staff. Close to all the Black Hills visitor sites I recommend this hotel as one of the best on our whole 2-week vacation! And Rapid City had a lot to offer to the tourist.

Room Tip: The suite was great for a several day visit, less claustrophobic.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Inn & Suites

Address: 915 Fairmont Blvd, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#9 Family Hotel in Rapid City
#11 Romantic Hotel in Rapid City
#13 Business Hotel in Rapid City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn & Suites 2*
Reservation Options:
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Rapid City
Comfort Inn Rapid City
Rapid City Comfort Inn

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