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“Family Vacation to the Black Hills” 5 of 5 stars
Review of Cambria Suites Rapid City

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Cambria Suites Rapid City
3.0 of 5 Hotel   |   3333 Outfitters Road, Rapid City, SD 57701   |  
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Ranked #2 of 52 Hotels in Rapid City
Minnesota
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Family Vacation to the Black Hills”
5 of 5 stars Reviewed July 13, 2013

The Cambria Suites became our base of operations for about a week visiting the Black Hills. The hotel looks like a boutique hotel when you enter the lobby. The same touch carries through to the rooms. We had a nice King size room with adjoining suite. Plenty of room for the four of us. We had a refrigerator that we could easily run ver to Target and get item's to stock into it. The Breakfast buffet and cooked to order item's were great. The kids loved the pool which was very open and not to crowded. Everyone on the staff was friendly and helpful. The housekeeping staff was awesome. We came back after our first day of sightseeing and my daughters stuffed animals were all lined up on the bed with care. Free coffee downstairs or you can make it in the room and it's Wolfgang Puck brand.

Room Tip: We had ar oom at the very end of a short hall. not much traffic.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam C, General Manager at Cambria Suites Rapid City, responded to this review, September 12, 2013
We truly appreciate that you took the time to let us know how we are doing. Our ambiance is definitely a step away from "standard," and boutique is an excellent description. We are exceptionally proud of the care our housekeeping staff places in their performance, and they pride themselves on the "details". Thank you again for sharing, and we hope you can return to visit us in the future.

Warm Regards,

Sam Cannon
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663 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Omaha, Nebraska, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 11, 2013

I stayed three nights at Cambria Suites in Rapid City. I beleive this is a fairly new property and it showed. Everything was modern and clean. The location was great - near the interstate but wasn't noisey. The staff was friendly. I liked the 24 hour snack shop that I could just charge to my room.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam C, General Manager at Cambria Suites Rapid City, responded to this review, September 12, 2013
Thank you for your feedback, and we are pleased to know that you enjoyed your stay. Our 24 hour Refill area is always a big hit with our guests, and it seems that ice cream is always a guest favorite, so we hope you were able to enjoy some. Please come back and visit us again.

Warm Regards,

Sam Cannon
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Texas USA
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 9, 2013

Travelled as a group of five. It was a last minute plan and I picked based upon pix. Was right on. Room was well appointed, bath and body works toiletteries scored with me. Lovely bathroom and showers. Was an oasis to come back to after days spent exploring the wilderness.

The sofa bed was not for sleeping, unless u don't mind lumpy bedding with springs that make their presence known.

Location is a little hard to get to. GPS address does not take u to the right place. Not sure what the glitch is...

Def. recommend this place is rapid city.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam C, General Manager at Cambria Suites Rapid City, responded to this review, September 12, 2013
Oasis!!!! That is how we love to be perceived. Thank you for sharing that feeling with us, and we hope you will come back and stay with us again. We have purchased thick padded mattress pads for our sofa beds, and they are available upon request. We do hope that you get to sleep in one of our actual beds during your next visit, as our mattresses are incredible.

Warm Regards,

Sam Cannon
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Benson, MN
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 9, 2013

It was a little tricky to find but we were very pleased with our stay. We had two king bed suites. Very unique and modern vibe. Clean rooms and very comfortable beds. Next door to Cabellas and a good restaurant, Jiffy Lube. We were there with family taking in the local attractions. Location is right on the highway that leads to Mount Rushmore which was convenient. Staff was pleasant. They helped us with our rental car details. We chose not to have breakfast which was $10 per person which I thought was a little expensive. They do offer free coffee.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam C, General Manager at Cambria Suites Rapid City, responded to this review, September 12, 2013
Thank you for taking the time to share your experience with us. I'm glad we were able to assist you with rental car details, and that we were conveniently located for your sightseeing. I agree that being next door to Cabelas is a plus! We hope you can return and stay with us again, and if the breakfast buffet seems a bit pricey to you please try one of our great a la carte items like blue berry french toast!

Warm Regards,

Sam Cannon
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Port Matilda, Pennsylvania
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 7, 2013

My son and I stayed here for two nights on our way through a six-state odyssey. The hotel is new (so new that several of our navigation apps couldn't find it), and is located very close to I-90, in a quiet part of town that's on the eastern fringe and is under development. The lobby and rooms were very well-appointed. The room was very quiet and the amenities nicely done. The staff were efficient, but were not terribly warm and welcoming - they seemed a bit harried. Maybe a few bugs to work out in their protocols, given the newness of the place? It was a little expensive, but we felt with the quiet and new facilities the price was worth it. I'd definitely stay here again if visiting Rapid City.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam C, General Manager at Cambria Suites Rapid City, responded to this review, September 12, 2013
Thank you so much for taking the time to review our property. We are so glad you enjoyed your stay, and appreciated the facilities. We have been working diligently to train internally on making our guests feel welcome, so we hope you can visit again and see how far we have come.

Warm Regards,

Sam Cannon
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Palmdale, California
1 review
5 of 5 stars Reviewed July 3, 2013

Great staff! Extremely friendly. I stay here on a weekly basis for work. All staff members from shuttle drivers, front desk, house keeping to restaurant staff are consistently helpful and accommodating. Two gentlemen in particular come to mind when I think of exceptional service and friendliness. Say hi to Sean & Dean if you get a chance to stay here. They will take great care of you!

I stay in 3-4 hotels in various parts of the US on a weekly basis and this is my favorite.

Spotless rooms, excellent restaurant food, on -time shuttle service, fitness club quality gym, clean pool & spa, microwave & fridge in every room, comfortable beds, etc...the list goes on!

I highly recommend this hotel.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam C, General Manager at Cambria Suites Rapid City, responded to this review, July 20, 2013
Sean & Dennis were very pleased to be mentioned, and it is always great to have a fellow service member recognize our efforts. We truly appreciate Republic Airlines staying with us, and it is our pleasure to be your choice for lodging in the Black Hills.

Warm Regards,

Sam Cannon
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Aurora, Colorado, United States
1 review
5 of 5 stars Reviewed July 1, 2013

My family had a wonderful stay at Cambria Suites! We were impressed with the staff and the facilities. Check in was quick and easy, with friendly service. The rooms are nice with microwave and fridge. Very clean and well kept. The beds are comfy as well. The indoor pool area is great. We would definitely stay there again.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sam C, General Manager at Cambria Suites Rapid City, responded to this review, August 24, 2013
Thank you so much for taking the time to review our establishment. We are so proud that we were able to accomodate you and your family, and we hope we get another opportunity to impress.

Warm Regards,

Sam Cannon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Cambria Suites Rapid City

Address: 3333 Outfitters Road, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 52 Hotels in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Cambria Suites Rapid City 3*
Number of rooms: 111
Official Description (provided by the hotel):
Rapid City's newest all suites hotel featuring sophisticated technology, free wireless internet access, state of the art fitness center, indoor pool, "Reflect" restaurant and lounge, Wolfgang Puck coffee in room and at Barista Bar, Bed and Bath ameneties in room, extra plush pillow top mattresses, free shuttle to airport and 5 mile radius."Grab and Go" and Refill Sundries food areas available 24 hours.All suites equipped with 2 flat screen HD televisions and microwave and refrigerator ... more   less 
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