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“Nice Hampton property” 4 of 5 stars
Review of Hampton Inn Rapid City

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Hampton Inn Rapid City
2.5 of 5 Hotel   |   1720 Rapp St., Rapid City, SD 57701   |  
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Ranked #14 of 52 Hotels in Rapid City
Certificate of Excellence 2014
San Antonio
Top Contributor
242 reviews 242 reviews
54 hotel reviews
Reviews in 108 cities Reviews in 108 cities
90 helpful votes 90 helpful votes
“Nice Hampton property”
4 of 5 stars Reviewed September 19, 2013

We stayed here one night while going to Mt Rushmore. Well located, clean property and friendly staff. We would stay here again if we were passing through. We didn't notice noise, but it is near an interstate so be oriented when checking where your room is.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randi S, General Manager at Hampton Inn Rapid City, responded to this review, October 4, 2013
Thank you for your stay at the Hampton Inn. We are pleased that we were able to serve you and meet your expectations. We also appreciate your positive feedback. Hope to see you again soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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307 reviews from our community

Traveler rating
    154
    81
    38
    21
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
Tinley Park, Illinois
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 18, 2013

This is a typical Hampton Inn hotel - efficient, comfortable, quiet. It is a very good bargain, offering 4-star amenities at a 3-star price. The hotel is in an area where there are numerous restaurants and the interstate is just a few minutes away. The time to the airport is about 20 minutes.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randi S, General Manager at Hampton Inn Rapid City, responded to this review, October 4, 2013
Thank you for staying at the Hampton Inn and taking the time to write a review. We appreciate both and hope to see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2013

Clean well lit lobby and breakfast area. Very friendly and accommodating staff. Easy on/off of interstate highway and easy access to tourist attractions. Shopping and restaurants nearby. A great place to stay.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randi S, General Manager at Hampton Inn Rapid City, responded to this review, October 4, 2013
Thank you for taking the time to write a review about your stay, we are all pleased that we were able to meet your expectations and hope to see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada
Top Contributor
101 reviews 101 reviews
66 hotel reviews
Reviews in 70 cities Reviews in 70 cities
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed September 16, 2013

I stayed here for 2 nights to visit the area. Normally I stay in Keystone, but I found myself visiting Badlands NP on this trip and thought it would be better to stay in Rapid City. My room was fine, comfortable bed, clean, and quiet. The breakfast was your average/typical Hampton Inn breakfast.
This property has several restaurants, both fast food and sit down, within easy driving distance. Easy on/off for I90.
My only complaint with this property is the staff. Staying here for 2 nights I encountered several staff members. The staff are not friendly, nor are they helpful. When I checked in I had asked for my bottle of water and snack (I'm a HHonors Gold Member). The guy smarted off to me and said "prove it". Um, it's in my profile. I was too tired to argue with him because I had driven in from Denver and wanted to just get to my room. I did not get my snack or water.
Another thing that happened was the cleaning of my room, or lack of. I was left a note saying they didn't have time to clean my room for the 2nd night, but if I needed anything such as towels to contact the front desk. I've never encountered anything like that before.
I would stay here again because of the convenience. Perhaps by the time I return to the area there will be different staff members, maybe even some that enjoy their job.

  • Stayed July 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randi S, General Manager at Hampton Inn Rapid City, responded to this review, October 4, 2013
Thank you for taking the time to leave feedback about your stay with us in July. . Thank you for bringing the "staffing" issues to my attention as well. Your experience with our front desk staff, I can assure you is very uncommon. The front desk staff at the Hampton Inn are wonderful people on a daily basis however I am happy to bring this to thier attention. We apologize that your stay was affected by this employee you encountered upon check in. Again, thank you for your stay, we hope you had a nice summer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
76 reviews 76 reviews
17 hotel reviews
Reviews in 38 cities Reviews in 38 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed September 15, 2013

We used this as our home base to tour the area - from Mt. Rushmore to Hot Springs to Devils Tower and the Badlands. Since it was near the highway, it made it easy to get around. Our room was quiet but very stuffy. The cold air came on, cooled for two minutes and then it was off. Luckily we could open a window. The service was friendly and they put out a nice spread for breakfast. It is one of several hotels in a row and I agree, $151 was a lot of money for this property. $121 on Sunday night (includes an AAA discount) is better.

Room Tip: Middle of the floor on the third floor was nice and quiet.
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randi S, General Manager at Hampton Inn Rapid City, responded to this review, October 4, 2013
Thank you for staying at the Hampton Inn and leaving feedback regarding your stay. We hope you had a nice vacation and enjoyed all the areas attractions, and hope to see you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Decatur, Illinois
Top Contributor
119 reviews 119 reviews
48 hotel reviews
Reviews in 49 cities Reviews in 49 cities
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed September 15, 2013

because of the price, but everything in the area is tourist-trap high. Staff was very attentive and tried to compensate for the physical shortcomings of the property: such as; windows that were actually slightly larger than the opening (I've encountered this problem in other Hilton properties with both vertical and horizontal sliders.), which prevented full closure and admitted wind and traffic noise; window tracks filled with dead (and one live) moths, because screen was bent and cleaning staff's vacuum cleaner lacked the power or narrow wand to clean them; desk chair that dropped to lowest possible position when set on and wouldn't lock higher; other, more minor bits.

OTOH, had a nice chat with the owner in the lobby while waiting for our room!

Room Tip: Try to learn if a Hampton is corporately owned or franchised before reserving. Corporate properties...
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  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randi S, General Manager at Hampton Inn Rapid City, responded to this review, October 4, 2013
Thank you for staying with us as well as sharing your feedback. We hope you had a nice summer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huron, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed September 12, 2013

Quite, room seemed not to cool off, bed uncomfortable. Room rate a little high, should give more of a military or AAA discount. I thought 155.00 was super high for the rooms we had. Internet keep cutting in and out. Room was clean, service was pleasant, Breakfast was very good. I would like to see you change it up a little. Offer some different items.

  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randi S, General Manager at Hampton Inn Rapid City, responded to this review, October 4, 2013
Dear Soccer Stay

Thank you for taking time to leave feedback about your stay and also sharing your suggestions. We appreciate both and hope to see you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Rapid City

Address: 1720 Rapp St., Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Free Breakfast Wheelchair access
Hotel Style:
#10 Romantic Hotel in Rapid City
#12 Family Hotel in Rapid City
#18 Business Hotel in Rapid City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Rapid City 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Hampton Inn Rapid City Hotel Rapid City
Rapid City Hampton Inn

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