We had an absolutely wonderful time in Rapid City. This hotel met our needs; however, I was expecting a little nicer property for the price we paid ($360 for only two nights). We could stay much cheaper at a much nicer hotel in Hawaii! So I was really expecting a much nicer property than what it was. It was actually probably one of the middle of the road Hamptons instead. The hotel is about an hour drive from Mt. Rushmore, Crazy Horse and Custer State Park. It's also about an hour from Wall Drug and the Badlands so it is a good location. There is only one small elevator which we seemed to almost miss every time because it was such a small area for it. Breakfast seating has much to be desired! This is the area where most improvement is needed. For a family of five, I was not sure any of us were going to be able to sit to eat and especially not together! The bfast bar area is extremely small and tight. Seems they could get rid of the large chairs and add many more smaller chairs and tables to accommodate everyone. However, the staff is unbelievably helpful and friendly!! The bfast ladies were great and never slowed down the entire time. The swimming pool with a fun waterside was a blast for the kids!! They loved it and may say that was their favorite part of the trip! The fitness room was a very small room on the second floor which I found strange, but it was adequate. Overall, it was a good stay and will return to this property with hopes it won't cost so much in the future!
The pool area is two stories. I would request a room on the opposite end from the pool area.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 13, 2012
The staff at Hampton Inn Rapid City would like to thank you for taking the time to review our property. We are dedicated to making your stay wonderful. The suggestions and comments provided are much appreciated. The renovations in the lobby and breakfast area were intended to increase seating as the lobby seating now includes additional tables. We sincerely hope that you visit our property in the future as we are constantly working to better our facility and service. Thanks again!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.