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“No complaints” 4 of 5 stars
Review of Days Inn Rapid City

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Days Inn Rapid City
2.0 of 5 Hotel   |   725 Jackson Blvd, Rapid City, SD 57783   |  
Hotel amenities
Ranked #35 of 52 Hotels in Rapid City
Richland
1 review
“No complaints”
4 of 5 stars Reviewed May 29, 2013

Found the motel acceptable, no microwave, which would have been nice. The staff was all very cordial and helpful. It was a very nice motel with a fine bed. i would stay there again.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darci S, Guest Relations Manager at Days Inn Rapid City, responded to this review, May 31, 2013
Brad-Thank you for choosing our hotel for your stay in Rapid City, SD. We appreciate the time you took from your schedule to review our property. I'm happy that you enjoyed your stay with us. I'm sorry you didn't have a microwave in your room, if you should stay with us in the future, please request one at the Front Desk and they will get one to your room. We use all the information gathered from reviews to grow in a positive direction as customer service representatives and as a company. Please do not hesitate to contact me in the future with any travel plans. Thank you again.
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147 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Buffalo, Wyoming, United States
1 review
1 of 5 stars Reviewed May 8, 2013

We stayed here because it was convenient. We will now opt for a better room even if its a little farther away from our friends and family. The bed was horrible & there were four pillows that none were good to choose from. There was also hair in the shower. After no sleep, we went to get coffee in the lobby. I asked the clerk if the pot behind the decaf was regular because the other 2 were empty, she said " it should be, but if not, you can make more". Excuse me! I am the paying customer and you are supposed to make the coffee!!! She was so busy on her personal phone she couldnt even make coffee. Will never stay here again!

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  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darci S, Guest Relations Manager at Days Inn Rapid City, responded to this review, May 10, 2013
Debbie, Thank you for taking the time to review our property. Please let me begin by giving my sincere apologies. I will definitely pass your concerns to our housekeeping department and address our lack of responsibility with our front desk staff. Please feel free to call and visit with more about your issues. I fully believe in the best customer service in the business, wanting every guest to leave us with a positive experience. Again, thank you for your review.
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Inwood
1 review
1 of 5 stars Reviewed March 20, 2013

The hotel website states "Start your day off right and join us for free Daybreak continental breakfast each morning..." Prior to checking in we asked if there was breakfast in the morning and she said yes we have a great continental breakfast with hot food included. At 8 am we show up for breakfast and there is not even a slice of bread. two old english muffins and two old wrinkled apples. There was cold cereal and milk. After seeing the dated fruit we were not going to attempt the milk. When asked where the breakfast was the manager stated that during this time of year they do not have a full continental breakfast and do not have bread or waffles. When we asked her why we were told the night before that there would be a full continental breakfast with waffles her lame excuse was that she would have to talked to her staff about it. Not even an apology.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darci S, Guest Relations Manager at Days Inn Rapid City, responded to this review, March 22, 2013
Lisa, thank you for taking the time to review our property. We appreciate all the information we receive from our guests. I'm sorry you didn't find our continental breakfast to your liking. We do offer oranges and apples everyday and making sure that they are not bruised in anyway. We also offer danishes, fruit muffins, english muffins and bagels w/cream cheese. Bisquits and gravy are also offered everyday from 6-10am. During the week Monday-Friday, we do not offer waffles in the winter time, however, feature them every weekend. Our milk is chilled in a pitcher with a large ice tube and the tube is changed at 8am each morning to keep it as chilled as it would be in a refrigerator. Again, I am sorry about your disappointment with our Daybreak Breakfast. I did visit with all front desk staff about the miscommunication and thank you for bringing it to my attention.
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Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 15, 2013

We were stuck in Rapid City for 2 days after a car accident and stayed at the Days Inn for 2 days. We were greeted warmly by the staff. We got a nice room for a good price and we enjoyed the outdoor pool which was very clean.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darci S, Guest Relations Manager at Days Inn Rapid City, responded to this review, March 18, 2013
Johanne, thank you for taking the time to review our property. We appreciate all the suggestions that are received and use them to continue to learn and grow from. I remember your accident and we feel fortunate we were able to assist you during that time. Again, thank you and if you need any assistance in the future, please, let me know.
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Additional Information about Days Inn Rapid City

Address: 725 Jackson Blvd, Rapid City, SD 57783
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 52 Hotels in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Rapid City 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
Rapid City Days Inn

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