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Ramada Rapid City West: Traveler Reviews

2.0 of 5
7900 Stagestop Road, Rapid City, SD 57718 (Formerly Super 8)
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Ramada Rapid City West
Ranked #15 of 50 hotels in Rapid City
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55 reviews from our community

    Trip type
Traveler rating
    32
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Date Rating
COLOME
1 review
5 of 5 stars Reviewed November 6, 2012

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Ramada

Ask PHYLLIS B about Ramada Rapid City West
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ZEB E, Manager at Ramada Rapid City West, responded to this review
November 12, 2012
I am overjoyed that you have chosen our property time and time again for a great lodging experience in the Black Hills. I do apologize, however, that you were not offered another room while we fixed the toilet in your bathroom. That would have been an easy fix and I'm sorry we didn't extend you that option. Thanks for your time and we can't wait to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
New York City, New York
Top Contributor
144 reviews 144 reviews
67 hotel reviews
Reviews in 109 cities Reviews in 109 cities
77 helpful votes 77 helpful votes
“Pretty Solid”
4 of 5 stars Reviewed October 10, 2012

With this hotel you get free (though I found spotty and inconsistent) Wi-Fi, a nice breakfast in the morning, and friendly front desk staff, as well as access to a bar with $2.50 beers and something they call the "Ramada Mart". There were a lot of parties going on, so my stay -- overlooking the lobby -- was a little louder than I would have liked. Plus, if I recall, there are a couple of lacking niceties such as a refrigerator and microwave. The fan in the bathroom was lacking. Laundry is inexpensive -- $1.00 per washer/dryer load, which is pretty nice. This was a solid stay overall.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask RoadTripToSFO about Ramada Rapid City West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZEB E, Manager at Ramada Rapid City West, responded to this review
November 12, 2012
Thanks for your great review and helpful comments. We like to think of our hotel as "pretty solid" as well. We cater to a wide clientele and yet always maintain a family friendly atmosphere. Our "Cape Lounge and Casino" offers a cozy and relaxing place to unwind with friends and family. The Ramada Mart offers a good variety of food and anything else you could possibly need during your visit; all at reasonable prices. While our regular rooms do not offer fridges and microwaves, for a litte extra our spacious suites do. Because of suggestions like yours our owner is considering putting fridges and microwaves in all of our rooms. Once again we appreciate the feedback and would be happy to see you back soon!
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A TripAdvisor Member
“Business Trip”
5 of 5 stars Reviewed October 1, 2012

Great hotel for business. Staff is friendly and accomadating. Breafast is great. Only complaint is they should have cream cheese at breakfast- pretty minor.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Ramada

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZEB E, Manager at Ramada Rapid City West, responded to this review
November 12, 2012
Thanks for taking the time out of your day to write such a great review. We really appreciate our guests traveling on business and try to accomodate them in every way possible. As you probably noticed we offer free wi-fi and if you didn't bring your laptop or other Internet accessible device we have two guest computers to use in our lobby for your convenience. I'm glad you enjoyed our extensive hot breakfast, but I do apologize that we ran out of cream cheese. We will work on maintaining inventory so that doesn't happen again.
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Lloydminster, Canada
1 review
1 helpful vote 1 helpful vote
“An excellent place to stay”
5 of 5 stars Reviewed September 12, 2012

My daughter and I were passing through on our motorcycles and stayed here for 5 nights. The rooms are clean, the staff is very helpful and friendly, and it is close to all the things we needed to see and do.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Bruce A about Ramada Rapid City West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZEB E, Manager at Ramada Rapid City West, responded to this review
November 12, 2012
Thanks for taking time out of your day to let everyone know how much you enjoyed your lengthy visit to our Ramada. I'm very glad that during your stay you always experienced the best that we have to offer, including clean rooms, friendly staff, and central location. We can't wait to see you again on your future trips to the Black Hills.
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Tysons Corner, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“BEWARE BEWARE TERRIBLE”
1 of 5 stars Reviewed August 27, 2012

Four of us stayed for bike week. We were charged $283.00 a night when we checked in the card on the back of the door stated $200/night. I contacted the Manager (Cort) who was rude and uninterested in helping. I contacted Robin (605) 229-8071 at Corporate who passed the buck back to Cort, (Manager) (605) 787-4844. I spent more time on the phone trying to get my money back that I did work that day. NOBODY would help yet rather kept passing the buck. When I finally called Court (Manager) on the property, he told me my credit card was credited, IT WAS NOT, it was another party in another room. I've since tried numerous times to contact him, left message NO CALLS RETURNED! The woman that answers the phone says he's not in (doesn't matter if I call in the morning, afternoon or evening) he's never available! I wish I had a job I got paid for and did NOTHING!! NEVER again will I or anyone I come in contact with stay at a Windham Hotel IT'S NOT WORTH IT!! The staff at the hotel is wonderful and kind, it's the management and upper management that's not worth anything. Unfortunately, Management and Corporate has left me with no other alternative to get my money back but to take Legal action to get my money back.

  • Stayed August 2012, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Michael D about Ramada Rapid City West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZEB E, Manager at Ramada Rapid City West, responded to this review
November 12, 2012
Michael, our pricing during the Sturgis Rally is comparable to similiar properties in the area and we feel we provide good value given our central location and extensive facilities. We regret that this was not your impression and offer our apologies. Since the time your review was published I hope you feel we have resolved this issue to your benefit.
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Additional Information about Ramada Rapid City West

Also Known As:
Ramada Rapid City West Hotel
Ramada Rapid City West Hotel Rapid City
Ramada Rapid City
Ramada Black Hawk
Black Hawk Ramada
Ramada Hotel Rapid City
Address: 7900 Stagestop Road, Rapid City, SD 57718 (Formerly Super 8)
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotels in Rapid City
#17 Family Hotels in Rapid City
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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