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“Great Hotel in the Black Hills” 5 of 5 stars
Review of Comfort Suites Hotel & Convention Center Rapid City

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Comfort Suites Hotel & Convention Center Rapid City
2.5 of 5 Hotel   |   1333 North Elk Vale Road, Rapid City, SD 57703   |  
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Choice Privileges Points
Ranked #2 of 52 Hotels in Rapid City
Certificate of Excellence 2014
GreenLeadersBronze level
chubbuck, Idaho
2 reviews
4 helpful votes 4 helpful votes
“Great Hotel in the Black Hills”
5 of 5 stars Reviewed November 2, 2013

We have stayed at this motel several times. In tourist season and off season. Well maintained, clean and comfortable. We enjoy the semi-separation of the bed from the TV area, thus the overall design is great. Especially, if you have kids. Very good/comfortable mattress. Breakfast is the typical "free" b-fast you come to expect at these motels (Hampton, Holiday Inn, and Comfort Suites). Nothing to brag about, but plenty of the food and the ladies, that were the hostess, were very pleasant and helpful. Great tasting coffee. Location is excellent for major highways to the attractions in the B-Hills, Sturgis or just passing through on I-90. We will return.

Room Tip: all rooms seem to be fine. The motel is far enough away fromthe road, you do not hear street noise.
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy C, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, November 4, 2013
Good Afternoon!! Thank you for the wonderful review of our award-winning hotel and for your numerous stays with us. One of the greatest rewards a hotel can receive is its guests' repeat business. We are truly grateful for your loyalty!
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811 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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English first
Singapore
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 31, 2013

We stayed in 2 rooms recently on the way to Mount Rushmore, was a lovely break and great recharge opportunity. Breakfast was limited but good enough and excellent rate. Thanks so much to the staff for all their hospitality. Also glad to know your man on the front desk is recovering well from the accident. The place is around 4years old so really great condition.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy C, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, November 1, 2013
Good Morning, ShayamSingapore! Thank you for the great review of our hotel. We're so happy you chose us as your break and recharge hotel. I will be sure to pass on your well wishes to our front desk agent, John. He is recovering nicely! We hope you get the opportunity to visit the area again. We look forward to welcoming you back!
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McCook Lake, SD
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 30, 2013

The hotel staff greeting me with cold bottled waters and checked us in quickly with very friendly service. The rooms were clean and nice. We had suites. Large breakfast area with a good selection of self service hot and cold items. It was just off the interstate on the eastern edge of town, so it was easy to get around

Stayed October 2013, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy C, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, November 1, 2013
Good Morning!! Thank you for taking the time to review our award-winning all-suite hotel. We're so happy you enjoyed your stay in one of our spacious suites. Our staff does a great job of welcoming our guests and making our hotel feel like home. We look forward to welcoming you back to the hotel. Hurry back!
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Antwerp
Top Contributor
205 reviews 205 reviews
91 hotel reviews
Reviews in 97 cities Reviews in 97 cities
190 helpful votes 190 helpful votes
4 of 5 stars Reviewed October 28, 2013

My husband and I booked 1 night in this hotel, thinking it would be close to downtown Rapid City.
It turned out to be +/- 5 miles,or +/- 8 km from the centre of Rapid City, so we had to forgo the planned evening stroll downtown.

The hotel is very new and modern however, and lies next to highway 90.
At check in I received a complementary water bottle with my name on the label, which was a nice and welcoming touch.

We had room/suite 228, which was huge and clean, with a sitting area, a work desk and 2 comfortable queen beds, a flatscreen tv., a refrigerator and a coffeemaker.

The bathroom was also big and clean, with marble sinktops.

The man at the reception made suggestions of possible restaurants to eat dinner at, but since we wanted to do some shopping, we ended up by chance in an Olive garden Italian restaurant on the Rushmore Mall grounds, and had a very good dinner there.

The complimentary breakfast in the hotel was OK,and there is computer available where the guests can check their emails .
There is an indoor pool as well, but we didn't get round to using it.

We had a good stay here and can recommend this hotel, even though it wasn't downtown.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy C, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, November 1, 2013
Good Morning, TravelcrazyAntwerp!! Thank you for the review of our award-winning hotel. We're glad you enjoyed your stay with us. Our "hub & spoke" location in Rapid City makes us the prime location for the Black Hills and Rapid City. We are a short 5 minute drive to downtown and a less than an hour's drive to all the area attractions. We hope you get the opportunity to return to the area. We'd love to welcome you back!!
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Sydney, Australia
Senior Contributor
37 reviews 37 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 27, 2013

Really enjoyed our 5 night stay in this hotel. The amenities and rooms are first class. The beds are comfortable and the room was spacious and very well appointed. All the staff deserve a big pat on the back especially Nicolette and Gail on the front desk. They made us feel at home right away and always were happy to have a chat and help with anything we needed. This also goes for Charity and Janet in the breakfast room who made sure that all the food was always available. Would certainly recommend this hotel to everyone and would not hesitate to stay again!!!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy C, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, October 29, 2013
Hello! Thank you so much for the wonderful review of our award-winning hotel! I will be sure to pass along your comments to Nicolette, Gail, Charity and Janet. We are very lucky to have such great ambassadors of our hotel. We hope you get an opportunity to return to the states and choose to visit the Black Hills again. We'd love to welcome you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 26, 2013

Super nice room with a full bath AND a jetted tub in the studio part of the suite. My husband and I stayed two nights and were very pleased with the room, the room service and the complimentary breakfast. We used the large, jetted tub the second night and got to talk and watch TV from the relaxing tub. FUN!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy C, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, October 29, 2013
Hello Lighthouse380!!! We're so glad you enjoyed your stay with us and got to relax and catch up with one another in one of our jacuzzi suites! We hope you choose us again when you return to the area. We'd love to welcome you back!
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Detroit, United States
Top Contributor
52 reviews 52 reviews
9 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 26, 2013

Big, spacious, clean rooms. Service was very good - nice, friendly, and courteous staff. The restaurant across the street (Dakotah) was excellent.

This hotel is about 30 minutes drive from Mount Rushmore, but close to the freeway which helps when we head off to our next destination.

We stayed in a 2 queen suite. The living area was separate from the bedroom with a TV. The other TV is in front of the beds.

Breakfast was not bad. Not as many choices as you would find at a Springhill Suites, but sufficient and good nevertheless. There was cereal, toast, egg and sausages, juice, coffee, milk, tea, waffle, apples, oranges, bananas, etc.

Stayed October 2013
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cathy C, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, October 29, 2013
Hello! Thank you for the great review of our award-winning hotel. We're so happy you enjoyed your stay in your over-sized suite. We hope you get the opportunity to return to the area and choose us as your home away from home. Hurry back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Hotel & Convention Center Rapid City

Address: 1333 North Elk Vale Road, Rapid City, SD 57703
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Rapid City
#1 Romantic Hotel in Rapid City
#2 Business Hotel in Rapid City
#2 Green Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Hotel & Convention Center Rapid City 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Our Platinum Award Winning all-suite hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a large dining area. All rooms have pillow-top beds, sofas that pull out into full size beds, flat screen TVs, a refrigerator and a microwave. The Dakotah Steakhouse is just a stroll across our parking lot - directly in front of the hotel. Easy access off of I-90 means you are close to many shopping venues, only 5 minutes to historic downtown Rapid City and not more than 30-60 minutes away from Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands. No need to pack & unpack your bags every night. Our spacious Convention Center is perfect for family/military reunions, dinners, wedding receptions, meetings, conferences or seminars. ... more   less 
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Also Known As:
Comfort Suites Rapid City Hotel Rapid City

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