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“Comfort Suites - Rapid City, SD” 5 of 5 stars
Review of Comfort Suites Rapid City

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Comfort Suites Rapid City
2.5 of 5 Hotel   |   1333 North Elk Vale Road, Rapid City, SD 57703   |  
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Ranked #1 of 52 Hotels in Rapid City
GreenLeadersBronze level
Pierre, South Dakota
1 review
1 helpful vote 1 helpful vote
“Comfort Suites - Rapid City, SD”
5 of 5 stars Reviewed May 7, 2013

Our department hosted a conference at the Comfort Suites in Rapid City, SD. It was a great meeting, due largely in part of the hotel and their staff! We were treated extremely well, and whatever we needed, it was provided without hesitation! The staff was great to work with as well! This is a very nice hotel, very clean and quiet!! It's always located in a great location with easy access to shoping and eating establishments in Rapid City. I would recommend this hotel to all!!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Rapid City, responded to this review, May 12, 2013
We aim to please! We're glad that we've succeeded. Thanks for letting us be your host. We look forward to your next meeting.
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764 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Pierre, South Dakota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

Great room, VERY clean, nice pool, and the staff was very helpful. Will recommend this property to all family and friends who need to stay in Rapid City

Staff was wonderful, especially Janet in the breakfast room. She was so sweet to our kids and the food was top notch!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Rapid City, responded to this review, May 12, 2013
Thanks for the recommendation! We'll make sure Janet knows she's appreciated. Thanks again!
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South Dakota
Top Contributor
81 reviews 81 reviews
28 hotel reviews
Reviews in 33 cities Reviews in 33 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed May 7, 2013

The reviews on TripAdvisor sure helped us to just make a good choice when we chose to stay at this hotel. The reservation was easy, followed up with an email confirmation.
The room was big and...CLEAN! We stayed in the two queen suite and the beds and pillows were comfortable. There is a refrigerator, microwave and a small coffee pot - thank you for choosing that over one of those worthless one-cup drip things. No need to ask for more towels, there were plenty! One thing I've complained about in many of my reviews is the lack of outlets in hotel rooms; not the case here, there were plenty to plug in any and all gadgets you might have with you. The extra sitting room is nice.
We were in a room facing the front of the building and except for an odd buzzing from outside somewhere, it was relatively quiet.
They serve what I consider a standard continental breakfast although they do offer two flavors of waffles. There is plenty of seating in the breakfast room, something you don't always see.
We received a phone call from the front desk, after check-in, to see if everything was OK with our room; that was a nice touch.
Not only would I stay here again, it's on the top of my list of hotels for the time being!

Room Tip: I think next time I would ask for a room facing the back of the building.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Rapid City, responded to this review, May 12, 2013
Thank you for your detailed review. This will really help us spread the word about our award winning hotel!
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Gillette
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2013

Our teams stay at Comfort Inn and Suites at least 4 times a year. We love it. It is very clean and roomy. The staff are very helpful and friendly. The breakfast is excellent and includes a HUGE variety! We love the easy access off the interstate!

Cindy Olson accomodates our stay every time. She gives us great rates and our rooms are ready to go! Thanks so much Cindy!! See you soon!!!

Melissa Hayes Razor City Renegades

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Rapid City, responded to this review, May 12, 2013
Thank you Melissa for always staying with us! We appreciate your business.
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Sioux Center, Iowa
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

We chose this hotel as our homebase while in Rapid City for our son's wedding because of the reasonable rates & available room sizes . Every member of the staff was very helpful, especially with weather-related delays that were totally unexpected in mid-April. The location was great since it is right off the interstate, making it easy to go wherever we needed to be. We appreciated having all of our famly members in rooms on the same floor. The breakfast room was ideal for a "meet & greet" the night before the wedding. The hot breakfast with its many choices was delicious & our extended family enjoyed eating together every morning. The kids enjoyed the clean pool & spa area since our outdoor activities were limited due to the snow. We will definitely look forward to staying here again if we are back in the Black Hills region in the future.

Room Tip: All our rooms were on the 4th floor which was quiet since there were no rooms above us. The family s...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Rapid City, responded to this review, June 3, 2013
I agree! Our breakfast room serves many functions. It's not only a great "cafe" style breakfast nook for the casual traveler and a hub of speed and ease for the busy business traveler but , in events like yours, it perfectly serves as a "home-base" for your exciting family function. I am so please that we were able to accommodate and impress. Thanks for sharing :)

See you soon, Kate
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Ocala, Florida
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 23, 2013

Hotel is located in an awesome location, evrything is close by and Mt. Rushmore is only 30 minutes away. Breakfast is served in the mornings and is a nice hot meal...Staff is friendly...only complaint is water pressure on 4th floor is very poor.

Room Tip: Try a bottom floor room maybe the water pressure in the shower will be better.
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kate B, Public Relations Manager at Comfort Suites Rapid City, responded to this review, June 3, 2013
Thank you for telling everyone about our awesome location! Easy Interstate and Highway access and only minutes from it all with great directions from our superb staff!

I also appreciate you alerting us to the water pressure! We will remedy that as best we can right away; Thank you!

See you soon, Kate
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Rapid City, South Dakota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2013

We hosted our annual formal dance at this hotel, and it was wonderful. The rooms were huge and well worth the money we paid for them. The room we rented out for the dance was the perfect size, and it accommodated our needs very well. The staff was very friendly and helpful. The pool/spa area was nice, besides the pool being a tad bit tiny. Also, there was a huge selection of food for the continental breakfast. Definitely a great hotel!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Guest Relations Manager at Comfort Suites Rapid City, responded to this review, April 22, 2013
Thank you for the great review Adam! We truly love hosting events in our Crown Ballroom. While your event occupied half of the ballroom, we can easily accommodate up to 200 people in the whole room. It is our pleasure to provide excellent facilities as well as exceptional service - regardless of the size of the group. Please think of us for next years' event.
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Additional Information about Comfort Suites Rapid City

Address: 1333 North Elk Vale Road, Rapid City, SD 57703
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Rapid City
#1 Romantic Hotel in Rapid City
#2 Business Hotel in Rapid City
#2 Green Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Rapid City 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Our Platinum Award Winning all-suite hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a large dining area. All rooms have pillow-top beds, sofas that pull out into full size beds, flat screen TVs, a refrigerator and a microwave. The Dakotah Steakhouse is just a stroll across our parking lot - directly in front of the hotel. Easy access off of I-90 means you are close to many shopping venues, only 5 minutes to historic downtown Rapid City and not more than 30-60 minutes away from Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands. No need to pack & unpack your bags every night. Our spacious Convention Center is perfect for family/military reunions, dinners, wedding receptions, meetings, conferences or seminars. ... more   less 
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Also Known As:
Comfort Suites Rapid City Hotel Rapid City

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