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Comfort Suites Hotel & Convention Center Rapid City
2.5 of 5 Hotel   |   1333 North Elk Vale Road, Rapid City, SD 57703   |  
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Hotel amenities
Special Offer
Choice Privileges Points
Ranked #2 of 52 Hotels in Rapid City
Certificate of Excellence 2014
GreenLeadersBronze level
Rapid City, South Dakota
1 review
1 helpful vote 1 helpful vote
“Formal”
5 of 5 stars Reviewed April 19, 2013

We hosted our annual formal dance at this hotel, and it was wonderful. The rooms were huge and well worth the money we paid for them. The room we rented out for the dance was the perfect size, and it accommodated our needs very well. The staff was very friendly and helpful. The pool/spa area was nice, besides the pool being a tad bit tiny. Also, there was a huge selection of food for the continental breakfast. Definitely a great hotel!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, April 22, 2013
Thank you for the great review Adam! We truly love hosting events in our Crown Ballroom. While your event occupied half of the ballroom, we can easily accommodate up to 200 people in the whole room. It is our pleasure to provide excellent facilities as well as exceptional service - regardless of the size of the group. Please think of us for next years' event.
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814 reviews from our community

Traveler rating
    632
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    31
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    2
See reviews for
331
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (168)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Minot, North Dakota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2013

Seldom do you find such "quality care" as we experienced at this Comfort Suites. We truly made the right choice for our mini-conference. The rooms were very clean and spacious. Management and staff definitely went out of their way to make this a pleasant stay for us. And the hot breakfast was one you seldom find in hotels (even restaurants) with great variety. We loved the quiet location which was easy to get to and plenty of eating establishments in the immediate area. Looking forward to coming back to this hotel......a home away from home!!! Thank you Management and Staff at Comfort Suites in Rapid City, SD.!!

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, April 22, 2013
It is so good to know that we are doing a great job - not only in our guest suites, but also in providing exceptional facilities for a meeting, training, seminar, etc... as well as customer service.
Thank you for taking the time to write a review and telling "the world" about your "home away from home"! We're looking forward to welcoming you back.
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Twin Lakes, Wisconsin
1 review
5 of 5 stars Reviewed April 7, 2013

This hotel was wonderful! We had a spacious room for our large family, we felt very comfortable for our almost week-long stay there. The pool wasn't huge, but it was very clean and it served its purpose and we all had a great time swimming! The staff were very friendly and helpful about the sights to see! The hotel itself was immaculate! Very impressed with how clean it was. The breakfast was plentiful with many choices. We will definately make this Comfort Suites one of our faves and definately return!!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Public Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, April 16, 2013
Thank you Jennifer for the great review! We do strive to be every travelers "home away from home" and are so happy to hear that is how you felt while visiting. Our double queen suites are very comfortable for up to 6 people and if you have more in your family, our Family Suites sleep up to 8 with a separate bedroom for Mom and Dad! We look forward to being of service when you return to Rapid City.
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Fort Pierre
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 28, 2013

Would recommend this place to everyone! The quality of your stay with this facility will rate a 100 on a 1 to 10 scale, it is that good!!! Don't even check any place else in town!!!!

The facility is clean and modern. The breakfast is great in the morning and they maintain it very good. The staff is very friendly and eager to help or assist you in any way they can.

I highly recommend straying here and you won't find a better place, with class, for the price.

The fresh made cookies are also a nice touch for those checking in.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, April 1, 2013
WOW! What else can we say? That is a WONDERFUL review - Thank you for sharing your experience here at the Comfort Suites with the world!
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San Francisco, California
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 26, 2013

Great place to stay. Quieter since it's not in downtown, but easy access to the highways and Interstate 90. The staff was friendly and helpful. Room was quiet and spacious. Hot breakfast was delicious.

Room Tip: Rooms on the west side have beautiful sunsets
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, March 28, 2013
Thank you! We LOVE hearing that your stay was "Excellent" - Can't get much better than that : )
And you are correct - the sunset view of the Black Hills from our West side suites is beautiful! It's a perfect place to stretch out and relax after a great day of exploring Rapid City and the area. We hope to have you back as a guest again - soon!
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Spearfish, South Dakota, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 14, 2013

I took my wife out for a night just to get away from the kids. The room was booked through my credit card rewards program: a king suite with a jacuzzi tub (my wife loves a hot bath).
We checked in and went to our room...it was a king suite, but no jacuzzi. I went back to the front desk and explained the situation. Cindy - the front desk clerk - was very pleasant and changed our room assignment even though it was my rewards program who had booked the wrong room. Yay!
We happily walked down the hall to our new room, opened the door...and were greeted with an unpleasant odor (I think the floor drain had backed up). My wife and I looked at each other and she went to the front desk and asked Cindy if she would be willing to come smell the room. Cindy patiently obliged, took one sniff and said, "give me a minute". In 2 minutes we had our third room assignment (the entire ordeal was less than 10 minutes in all).
Our weekend was perfect, thanks to an excellent staff and great accommodations. The suite is great with a nice sitting area and of course the jacuzzi tub. Thanks for making a potentially disappointing night away into one of the best that we have had in a while!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, March 18, 2013
We are so pleased your "night away" turned out to be a great one. Cindy IS a great Desk Clerk - She has been here since we opened our doors August 1st of 2009 and really takes great pride in offering excellent service. Thank you for your comments ~ We'll look forward to your return, but you don't have to wait a year ; )
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Rapid City, South Dakota
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 11, 2013

My wife and I spent an aniversary night out on the town in the Comfort Suites. The jacuzzi suite we stayed in was awesome. We had a king size bed and a sitting area. The room was very quite even thoough the hotel was busy. We checked in about 4 pm and Cindy was wonderful, wished us a wonderful night and gave us coupons for desert at the dakota steakhouse next door.
We came in after a late night and John greeted us like family coming home to roost. Breakfast was great with alot of choices. The pillows on the beds were fabulous...soft and firm. I believe next years aniversary will also be spent at the suites...WONDERFUL place. Thank you for an awesome night!!!

Room Tip: The king jacuzzi suites are to die for!!!!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Hotel & Convention Center Rapid City

Address: 1333 North Elk Vale Road, Rapid City, SD 57703
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Rapid City
#1 Family Hotel in Rapid City
#2 Green Hotel in Rapid City
#2 Business Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Hotel & Convention Center Rapid City 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Our Platinum Award Winning all-suite hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a large dining area. All rooms have pillow-top beds, sofas that pull out into full size beds, flat screen TVs, a refrigerator and a microwave. The Dakotah Steakhouse is just a stroll across our parking lot - directly in front of the hotel. Easy access off of I-90 means you are close to many shopping venues, only 5 minutes to historic downtown Rapid City and not more than 30-60 minutes away from Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands. No need to pack & unpack your bags every night. Our spacious Convention Center is perfect for family/military reunions, dinners, wedding receptions, meetings, conferences or seminars. ... more   less 
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Also Known As:
Comfort Suites Rapid City Hotel Rapid City

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