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Comfort Suites Hotel & Convention Center Rapid City
2.5 of 5 Hotel   |   1333 North Elk Vale Road, Rapid City, SD 57703   |  
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Choice Privileges Points
Ranked #2 of 52 Hotels in Rapid City
Certificate of Excellence 2014
GreenLeadersBronze level
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
“Great Stay”
4 of 5 stars Reviewed February 7, 2013

The rooms were large, clean and quiet. Thanks for a great night sleep! Would definetly stay again. Wish the pool was larger but other than that it was a amazing stay. Another little downfall was it was very pricey compared to other hotels that I have stayed in with this brand.

  • Stayed March 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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811 reviews from our community

Traveler rating
    630
    142
    31
    6
    2
See reviews for
330
232
28
91
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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chicago
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 31, 2013

Convenient location, hot breakfast, freshly baked cookies in the afternoon, restaurant within walking distance. Close to expressway and tourist info center...costco and target 5 mins drive. Fast food chains across the street.

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rapid City, South Dakota
1 review
5 of 5 stars Reviewed January 23, 2013

We held a two day business meeting which could not have gone smoother. Great internet service, accommodating staff and inviting displays of tasty snacks. Invoicing was also timely which is important. We will definitely be back.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, March 26, 2013
Thank you for your review Sara! We enjoy providing the very best of customer service in a clean, spacious Convention Center with all the necessary technology needs of today; free wireless high-speed internet, built-in LCD projectors, screens, BOSE sound system and a lot more! We look forward to being of service to your group again!
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Nairobi, Kenya
Senior Contributor
29 reviews 29 reviews
28 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 14, 2013

Great Hotel for the price! The rooms are great and clean! The best thing about this Hotel are the rooms. It is a suite! New building in a nice location. Breakfast is so-so, nothing great to write home about. Would stay here again for sure. Only negative aspect were the pillows were not enough and not good. Keep up the great work!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, January 15, 2013
Thank you so much for your review of our "Great Hotel!" I did want to let you know that while our double queen suites do have 10 pillows in them, guests may always request more and have them delivered directly to their room at any time. We are also currently updating our pillows to include some that are more firm as well as some that are softer in order to fit each guests' preference.

Our Breakfast Attendants work very had to provide the best possible meal to start your day. Improvements are constantly being made and suggestions are welcome. We are glad you enjoyed your stay and look forward to having you as a guest again soon!
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Pierre SD
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 10, 2013

Every staff person I encountered was friendly, courteous and helpful. We had one regular suite and one accessible suite, adjoining each other. Both were extremely clean and comfortable. Checking in a little early so my elderly father could spend the afternoon there while I ran errands was no problem for them. Breakfast was very good as well with plenty of variety. The hotel is easliy accessed from I-90 on the east side of town and has a convenient and easy route to travel to the hospital area and other medical facilities without being in the hustle and noise of being further in town. I will definitely make this my first choice of places to stay when I visit Rapid City in the future.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cindy O, Guest Relations Manager at Comfort Suites Hotel & Convention Center Rapid City, responded to this review, January 11, 2013
Hello Jeanette ~ We are so happy that you found our hotel and staff "wonderful"! It's our pleasure to offer not only great accommodations that meet our individual guest's needs, but also to provide friendly and helpful service. This is one of several reasons why we are a Platinum Award winning Choice Hotel! We look forward to serving you and your family the next time you have occasion to visit Rapid City.
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Baker, Montana
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 1, 2013

We just spent a long weekend with our children and their families celebrating our 50th wedding anniversary at Comfort Suites Rapid City. This is an awesome place to stay. Everyone was so friendly and eager to help us make this the best annivesary party. Rooms are big and beautiful. We will do it again and recommend their hospitality to all.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, West Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 1, 2013

It was a great hotel, very nice, clean, and the staff very friendly and very helpful. Great staff! We travel alot and stay in alot of hotels, this one is now our favorite in Rapid City. WE had to put our truck in the shop, needed a ride back to the hotel, John who just finished his over night shift followed my husband and waited for him, about 20 minutes and then brought him back to the hotel and then offered to take him back over that afternoon on his time off. We were very impressed with the willingness help from all the staff at this hotel!

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Hotel & Convention Center Rapid City

Address: 1333 North Elk Vale Road, Rapid City, SD 57703
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Rapid City
#1 Family Hotel in Rapid City
#2 Business Hotel in Rapid City
#2 Green Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Hotel & Convention Center Rapid City 2.5*
Number of rooms: 92
Official Description (provided by the hotel):
Our Platinum Award Winning all-suite hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a large dining area. All rooms have pillow-top beds, sofas that pull out into full size beds, flat screen TVs, a refrigerator and a microwave. The Dakotah Steakhouse is just a stroll across our parking lot - directly in front of the hotel. Easy access off of I-90 means you are close to many shopping venues, only 5 minutes to historic downtown Rapid City and not more than 30-60 minutes away from Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands. No need to pack & unpack your bags every night. Our spacious Convention Center is perfect for family/military reunions, dinners, wedding receptions, meetings, conferences or seminars. ... more   less 
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Also Known As:
Comfort Suites Rapid City Hotel Rapid City

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