We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nicely remodeled hotel, but beware of "The Market"” 4 of 5 stars
Review of The Hotel Alex Johnson, an Ascend Collection hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added The Hotel Alex Johnson, an Ascend Collection hotel to your Saves list
The Hotel Alex Johnson, an Ascend Collection hotel
3.0 of 5 Hotel   |   523 6th Street, Rapid City, SD 57701   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #17 of 52 Hotels in Rapid City
Certificate of Excellence 2014
Rapid City, South Dakota
2 reviews
4 helpful votes 4 helpful votes
“Nicely remodeled hotel, but beware of "The Market"”
4 of 5 stars Reviewed April 2, 2013

Just visited this hotel for the first time after it was remodeled a few years ago. The lobby is great and the architecture amazing. Front desk was helpful - Especially the front desk manager Amanda.
The room was really nice. Moved to a junior suite the second night. Very large room overlooking downtown. Would highly recommend it. The XL Jacuzzi tub was a plus. With summer not yet here, the rate was acceptable and in competition with other hotels in the area. They don't have a breakfast, but do have a Seattle's Best Coffee in the lobby area. At check in, the front desk gave us a card for a BOGO in the coffee shop - a nice plus.

If ever we stay again, I will remember to get any snack or drink items at the grocery store before turning in for the night. The hotel does offer "The Market". They have a variety of snacks and drinks. While the selection was nice, the prices were outrageous. $2.50 for a 20oz soft drink, $2.50 for candy items or a small bag of chips. This is fine and well, charge what you'd like - but none of the prices are advertised. Imagine my surprise when going to the desk to purchase something and 2 drinks and 3 snack items were $20 - plus tax. Vending machines aren't available.

Overall a nice stay, but remember your midnight snacks before settling in.

Room Tip: The junior suite we stayed in overlooked St. Joe. Very nice room.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

677 reviews from our community

Traveler rating
    286
    206
    96
    59
    30
See reviews for
134
260
48
101
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
San Francisco, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed March 29, 2013

I HIGHLY recommend this hotel! We stayed there for 6 nights and will definitely stay there the next time we are in Rapid City! Excellent staff, excellent service and excellent food! We especially appreciated the doormen who so kindly retrieved our car in a blizzard, they also scraped and deiced the windows! Vertex Skybar was great, it looked and felt like you were in a NYC bar. Thank you to all who work there!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Orleans, Louisiana
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed March 20, 2013

Spent only 1 night in this lovely hotel. I walked in and the lobby was beautiful with an awesome fireplace and fire going. I felt like I was walking to the past. The front desk staff was excellent! On the top floor is the Vertex Skybar - what great food! They also have a lot of really great speciality drinks and the view is outstanding. There is also a cute pub attached called Paddy O'Neils, Lots of fun! The rooms are cleans and spotless- I have to say they are small though and the entire bathroom is the size of a usual shower in most room. It was fine for me but anyone who is overweight would have trouble in this bathroom.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAlexJohnson, General Manager at The Hotel Alex Johnson, an Ascend Collection hotel, responded to this review, March 27, 2013
Thank you for taking the time to write this review on your recent stay at the Historic Hotel Alex Johnson. The Historic Hotel Alex Johnson has all the modern amenities that today's travelers need along with the Old World Charm that the modern cookie cutter chains lack. I appreciate you choosing the Hotel Alex Johnson and I look forward to your next visit. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brideport, NE
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 15, 2013

I highly recommend this hotel for a great price in Rapid City, SD. It is located downtown & the shopping downtown is in walking distance from this hotel. The service we received while staying here was outstanding. Also a must see is the Vertex Skybar located on the top of this hotel; the views up there are amazing, lots of boutiques for great shopping all around the hotel & be sure to go through Art Alley just behind the hotel & see the awesome talent of people who've left their mark on the alley. Good restaurants to eat at within walking distance of the hotel, the Firehouse Brewing Company & Botticelli Restorante. The Rushmore Plaza Civic Center is just a a few blocks from the hotel if you are attending an event at the Civic Center. The parking was the only issue I had with staying here. You have to park in an uncovered parking garage which is a block away, that was a little inconvienent.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAlexJohnson, General Manager at The Hotel Alex Johnson, an Ascend Collection hotel, responded to this review, March 27, 2013
Thank you for your recent review of the Hotel Alex Johnson. The Alex Johnson is the only Historic Hotel in Rapid City and with it's convenient downtown location it is close to amazing shopping and dining experiences along with the new Main Street Square.
I appreciate you taking the time to write the review and I hope you can make a return trip to the Alex Johnson and the Black Hills in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Louis MO
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 6, 2013

I have stayed at the Alex Johnson numerous times during my business trips in Rapid City and I have had an exceptional experience each time. The building has character, historic charm, and an air of elegance; the rooms are comfortable,well-appointed and spotless. The staff is courteous and helpful. A large coffee house one can access from the lobby is a great place to relax or work on your laptop. I highly recommend the Alex Johnson for business travelers like myself who are tired of the same old chain rooms and want to have memorable experiences.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAlexJohnson, General Manager at The Hotel Alex Johnson, an Ascend Collection hotel, responded to this review, March 11, 2013
Thank you for taking the time to write this review on the Hotel Alex Johnson. With our centrally downtown location we are a ideal location to headquarter out of when you are in the Rapid City area for either business or pleasure. The Historic Hotel Alex Johnson has all the modern amenities that today's travelers need along with the Old World Charm that the modern cookie cutter chains lack. I appreciate you choosing the Hotel Alex Johnson and I look forward to your next visit. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Irving
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 27, 2013

Dear AJ Hotel!!! What a trip we had!!! This was our 1st time to travel to Rapid City and we were traveling for the 1st time with our 3-month old daughter! ...driving to the hotel, we saw it was in a PERFECT location...in walking distance to everything! The character and feel of the hotel was perfect :-)! ...the best part was walking in and being greeted at the front desk by Laura! What treasure and such a beautiful soul with a smile as big as Texas! ...so kind and sweet and made our stay perfect! Our company booked us into a regular room...but given that we had our daughter and we were going to have TONS of people coming up to our room to see her as we were speaking at our company event that was being held there...Laura was so courteous to upgrade us to the next size room! ...she made our trip just perfect!!! Laura is a true asset to the Alex Johnson and definitely exemplary and a role model to all staff in very way! ...food was exception - I believe Nichole was her name in the Skybar! ...just wonderful! ...the whole experience was greatness! So...beautiful hotel - top notch and would highly recommend it to anyone we know going that way! Thanks, guys!!!

~Pam

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAlexJohnson, General Manager at The Hotel Alex Johnson, an Ascend Collection hotel, responded to this review, February 28, 2013
Thank you for your recent review, I appreciate you taking the time to write about your experience at the Alex Johnson. We try our best to leave a positive impression to all of our guests that walk through the Alex Johnson's doors and I am glad the staff didn't disappoint. The Alex Johnson is the only Historic Hotel in Rapid City and with its Old World Charm and it's modern amenities it is the perfect place to call home while you are in the area.
I hope we can seve you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redwood City, CA
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 24, 2013

If you love historic hotels of the western variety this place is for you. It has been fully renovated and has a sweet wine bar on the top floor. We found the staff helpful and friendly and would definitely stay here again or recommend this place to others.

We thought we needed to stay in Keystone near Mount Rushmore but all that's there are motel types and very tiny private home b&bs. Rapid City is not far at all from various sites, especially if you are there off season as we were.

  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMAlexJohnson, General Manager at The Hotel Alex Johnson, an Ascend Collection hotel, responded to this review, February 25, 2013
Thank you for your recent review. The Hotel Alex Johnson in Rapid City is a great property to headquarters out of while you explore the Black Hills. It it centrally located in the heart of the Black Hills and is a easy drive to all the must see attractions in the Black Hills such as Mt. Rushmore, Crazy Horse Memorial, Custer State Park and the Badlands just to name a few.
The Alex Johnson is the only Historic Hotel in Rapid City and with it's convenient downtown location it is close to amazing shopping and dining experiences along with the new Main Street Square.
I appreciate you taking the time to write the review and I hope you can make a return trip to the Alex Johnson and the Black Hills in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Hotel Alex Johnson, an Ascend Collection hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Hotel Alex Johnson, an Ascend Collection hotel

Address: 523 6th Street, Rapid City, SD 57701
Phone Number:
Location: United States > South Dakota > Rapid City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Rapid City
#16 Family Hotel in Rapid City
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Hotel Alex Johnson, an Ascend Collection hotel 3*
Number of rooms: 143
Official Description (provided by the hotel):
Since 1928, the historic Hotel Alex Johnson has welcomed visitors from around the globe. Located at the heart of Downtown Rapid City, the Hotel Alex Johnson is an easy 25-minute drive from Mount Rushmore and is listed on the National Register of Historic Places. The Hotel Alex Johnson includes 143 rooms and suites and houses the Vertex Sky Bar, Paddy O'Neills Irish Pub, Seattle's Best Coffee, Chubby Chipmunk Hand-Dipped Chocolates, AJ's Wicked Salon and the Alex Johnson Mercantile. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Choice Hotels, Cheap Tickets, Priceline, Despegar.com, Hotels.com, Odigeo and Tingo so you can book your The Hotel Alex Johnson, an Ascend Collection hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Alex Johnson Hotel
Alex Johnson Rapid City

Owners: What's your side of the story?

If you own or manage The Hotel Alex Johnson, an Ascend Collection hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.