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BEST WESTERN Town 'N Country: Traveler Reviews

2.5 of 5
2505 Mount Rushmore Road, Rapid City, SD 57701
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BEST WESTERN Town 'N Country
Ranked #22 of 50 hotels in Rapid City
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107 reviews from our community

    Trip type
Traveler rating
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    40
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    11
    5
Date Rating
wykel
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“nice clean hotel”
4 of 5 stars Reviewed December 11, 2012

very nice hotel, rooms are dated but clean and well kept. They also include a very nice breakfast. you can't beat the price either! We would stay again! Bed was comfortable, quite location. Staff were friendly and helpful.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWTC, General Manager at BEST WESTERN Town 'N Country, responded to this review
March 16, 2013
We are glad you enjoyed your stay at our Best Western. In the fall of 2013, we will be renovating our rooms, and we are sure you will enjoy the new look. Thank you for review on Trip Advisor and we hope to see you again when your travels bring you back to this area.
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Gold Coast
Senior Contributor
49 reviews 49 reviews
34 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
“Great Location for the Black Hills Attractions”
5 of 5 stars Reviewed December 1, 2012

Our party of three adults enjoyed staying in two king balcony rooms. The staff at check-in and check-out were very friendly and helpful and I have to make a special mention of Chuck. The motel offers a nice touch of complimentary soup/chilli in the lobby at 5.00pm but boy you have to be quick or you will miss out especially if there are any families with large numbers staying. Breakfast was fine but I am sure that the breakfast room might have trouble in peak season. Our beds were very comfortable and the room very well maintained and clean. Great to have the car parked right outside the door of the room but to actually have the front of the room with a balcony and not on ground level. Wi-Fi played up for us the first evening but Chuck and Nicholas did all they could to help. Things improved from the next morning after I connected to the wi-fi network in the lobby area. Being from Australia we were quite taken with the fact that BW had its own snow plough on hand. Fortunately, it was needed whilst we were in residence.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWTC, General Manager at BEST WESTERN Town 'N Country, responded to this review
March 16, 2013
Thank you for your review on Trip Advisor. I will make to sure to let my employees know their services were appreciated. It is always nice to hear such positive feedback. We hope to see you again the next time you are in this area.
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Wasta, South Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Nice Place.”
4 of 5 stars Reviewed November 2, 2012

This is a nice hotel for the money. I wouldn't recommend for families. The rooms are small. This must be an older property, Some of the areas haven't been modernized as of yet. The pool is on a hillside and there are a lot of steps between the upper rooms and the office where the breakfast is held.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWTC, General Manager at BEST WESTERN Town 'N Country, responded to this review
March 16, 2013
Thank you for your review on Trip Advisor. We are glad you enjoyed your stay. During the fall of 2013, we will begin renovating our rooms. I think you will enjoy the new look. If you are ever in this area, I hope you will consider staying with us again.
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New Milford, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Hotel was nice after a long day of exploring.”
4 of 5 stars Reviewed October 30, 2012

September 8, 2012

We stayed here for five nights, six days. We used the Best Western for a base to explore the country side and attractions. The continental breakfast was good. Rooms were clean. Staff were very courteous. Pool was clean. Their internet allowed us to access airline kiosk. The laundry room clean and everything worked well. We would stay again.

Room Tip: Loved the view of the CH restaurant. Excellent food too!
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Best Western

Ask Randy T about BEST WESTERN Town 'N Country
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWTC, General Manager at BEST WESTERN Town 'N Country, responded to this review
November 1, 2012
Thank you for your kind remarks on TripAdvisor. We are pleased you enjoyed your stay, and the Colonial House does have the best food in Rapid City.
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Melb
Top Contributor
58 reviews 58 reviews
58 hotel reviews
Reviews in 57 cities Reviews in 57 cities
30 helpful votes 30 helpful votes
“Good value”
4 of 5 stars Reviewed October 30, 2012

Good location but car considered desirable (as in most of U.S.A.).

Spacious comfortable rooms with good facilities.
Many facilities not usually in hotels are on site (eg laundrette).

Breakfast basic but enjoyable.

Staff helpful.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWTC, General Manager at BEST WESTERN Town 'N Country, responded to this review
November 1, 2012
Thank you taking the time to review our hotel on Trip TripAdvisor. I will be sure to let the staff know that you were pleased with the services we have to offer. It is unfortunate for our guests, but it is almost a necessity to have a vehicle while visiting the Black Hills, especially during the late fall, since many of the tour buses have shut down for the winter, We do hope you will consider staying with us again the next time you are in our lovely area.
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Additional Information about BEST WESTERN Town 'N Country

Also Known As:
Best Western Town & Country Hotel Rapid City
Best Western Town & Country Hotel
Best Western Town And Country Inn
Best Western Rapid City
Country Inn Rapid City
Rapid City Country Inn
Rapid City Best Western
Address: 2505 Mount Rushmore Road, Rapid City, SD 57701
Phone Number:
Region: United States > South Dakota > Rapid City
Amenities:
Bar/Lounge Business Center Free Breakfast Free Parking Pets Allowed Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #22 of 50 hotels in Rapid City
Price Range: $
Hotel Class:2.5 star (2.5*)
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