We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Holiday Inn Rapid City-Rushmore Plaza and Rapid City?

We'll send you updates with the latest deals, reviews and articles for Holiday Inn Rapid City-Rushmore Plaza and Rapid City each week.

  • Save Holiday Inn Rapid City-Rushmore Plaza
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d104345?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Holiday Inn Rapid City-Rushmore Plaza: Traveler Reviews


Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Billings

Reviews you can trust

69% Recommend
3.5 of 5 stars 35 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (35)
[ Date ] [ Rating ]
overpriced and bad service

Holiday Inn Rapid City-Rushmore Plaza

Save Review
1 of 5 stars
A TripAdvisor Member
South Dakota
Feb 15, 2005
6/6 found this review helpful

I stayed at the hotel in Dec 04 for a business meeting. It sure looks nice on the inside but don't let waterfalls and a ritzy atmosphere fool you. First of all, the beds are rock hard - I felt like Wilma Flinstone. I was not the only one at the meeting to comment on this. Secondly, the food was good, but very overpriced. In addition, you might as well BYOB, rather than pay almost 4 dollars for a bottle of beer at the lounge. Furthermore, just forget about internet service. They have a high speed connection. But it's not wireless and will cost you around $10 a day. Most cheaper hotels offer free wireless nowadays... Survive your stay you will, but be prepared for your visit to haunt you for a few months. Don't ever expect them to answer the phone or return a phone call once you've left a voice mail. I called lost and found twice, left messages and never got a returned call. Guess it's finders keepers. They also managed to mess up my credit card charges as well as my coworker's. I called again to get the charges settled. Let's just say getting a call returned from upper management is almost impossible. After calling twice and leaving voice mail and never being called back I was fed up. Not very professional. I asked the desk clerk to track someone down. I was sick of this runaround. If you are brave enough to stay there do the following: pay cash, BYOB, be 100% sure you have all your belongs packed and patronize the restuarants outside the hotel complex.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d104345?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $189 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Fairly nice hotel in Rapid City

Holiday Inn Rapid City-Rushmore Plaza

Save Review
5 of 5 stars
valor155   42 contributions
Westminster, CO
Jan 11, 2005
3/3 found this review helpful

We stayed at this hotel on the 4th of July. It was very pricey due to the holiday.
However, the overall presentation of the hotel is good. It is a high-rise, and we had a room with a decent view of the city around us. The room was large and comfortable. The interior of the hotel is tastefully done. Parking is in abundance. They have a bar and a game room. Unfortunately, the pool and tub were closed so we missed out on that.
The hotel staff was only average at best. They were generally helpful, but not well organized.
I would say that this hotel would be a great place to stay in the $70-100 range. It is comfortable and well-appointed for that price range.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d104345?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $189 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Pleasant 3*; avoid restaurant/room service

Holiday Inn Rapid City-Rushmore Plaza

Save Review
4 of 5 stars
lebelgo   684 contributions
Jul 18, 2004
3/3 found this review helpful

I stayed for four nights in July '04. The lobby is attractive with a multi-story waterfall, although it does smell of chlorine. The rooms were spacious and had every amenity I would expect in a 3* hotel. There was both a work table/chair and a coffee table/sofa. The free 24-hour internet terminal downstairs was a nice bonus. We ordered room service because the price was reasonable, but the 2nd day it came 50 minutes late without an apology (we refused it), and the 3rd day it never came (or came over an hour late, when we left for the day). I also had the experience of water never coming despite asking two people. The hotel management was accommodating, but the food service people seemed like bumbling fools. I paid an entertainment rate and might have given a more neutral rating had I paid the "going rate."

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d104345?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $189 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
If you like poor service, this is the place for you.

Holiday Inn Rapid City-Rushmore Plaza

Save Review
2 of 5 stars
cosmo8   7 contributions
Las Vegas, Nevada
Jul 13, 2004
2/5 found this review helpful

Looks nice when you walk in. Open atrium with waterfalls, light & bright. But that's where it ends. Need help with your luggage? No bell service, dear. Help yourself. Ask a question? You get an "I don't know" answer. Rooms not bad but they have the cheapest paper goods in the bathrooms & not a drop extra. Tiny soap, no maginfying mirrors, and 1/2 box of tissues. The restaurant service is pitiful. Toast arrived more than halfway thru my eggs. Water never arrived. The help is nice but not trained. Maybe that's just how is is in Rapid City.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d104345?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $189 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
車がないと・・・

Holiday Inn Rapid City-Rushmore Plaza

Save Review
3 of 5 stars
oguogu   1 contribution
Nishinomiya, Japan
Jun 20, 2009 | Trip type: Friends getaway

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2009
  • Visit was for レジャー
  • Traveled with 友達
  • Age group 35_49
  • Member since May 06, 2009
  • Would you recommend this hotel to a friend? はい
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d104345?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $189 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Holiday Inn Rapid City-Rushmore Plaza? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
$85*
Check Rates ABS:HotelCheckRates-d225361?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
$103*
Check Rates ABS:HotelCheckRates-d240910?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
$172*
Check Rates ABS:HotelCheckRates-d611183?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price

Do You Own Holiday Inn Rapid City-Rushmore Plaza?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Holiday Inn Rapid City-Rushmore Plaza Also Known As

  • Holiday Inn Rapid City
  • Rapid City Holiday Inn
Address: 505 N Fifth St., Rapid City, SD 57701