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“A fine place to spend a few days or a week and see the Black Hills” 4 of 5 stars
Review of BEST WESTERN Golden Spike Inn & Suites

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BEST WESTERN Golden Spike Inn & Suites
601 E Main Street, P.O. Box 300, Hill City, SD 57745   |  
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Ranked #3 of 11 Hotels in Hill City
Santa Fe, New Mexico
Top Contributor
130 reviews 130 reviews
16 hotel reviews
Reviews in 40 cities Reviews in 40 cities
195 helpful votes 195 helpful votes
“A fine place to spend a few days or a week and see the Black Hills”
4 of 5 stars Reviewed July 14, 2014

After an unpleasant false start in a Rapid City hotel we looked further afield and discovered this relative gem in Hill City. We stayed in one of the separate "luxury suites" (two bedrooms) which (though not quite 5-star) were spacious, comfortable and remarkably quiet, given that we were surrounded by families with small children. Staff were consistently friendly and helpful. The on-site laundromat facility was convenient and easy-to-use with Tide, Bounce and quarters readily available at the front desk. And Hill City is a very nice small town with easy access to all of the attractions of the Black Hills, including Mount Rushmore, state and national parks, and extensive and varied walking and biking opportunities.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe W, General Manager at BEST WESTERN Golden Spike Inn & Suites, responded to this review, July 17, 2014
Thank you for providing feedback regarding your recent stay at the Best Western Golden Spike. We greatly appreciate your business and value your thoughts. It is wonderful to hear that you enjoyed your stay as well as the on site laundry facility. Thank you for staying with us and we hope that you will choose to stay with us again in the future.
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362 reviews from our community

Traveler rating
    176
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    48
    8
    13
See reviews for
166
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Langhorne, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 14, 2014

Would highly recommend this hotel for a family vacation to South Dakota Black Hills. Very convenient to attractions and good restaurants. Super comfortable beds. Breakfast was just OK, a lot of variety, but they also have a coffee stand in the lobby to purchase lattes which is always awesome. A/C - heater was a little loud when it was running but we didn't run it most nights.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe W, General Manager at BEST WESTERN Golden Spike Inn & Suites, responded to this review, July 17, 2014
Thank you for sharing feedback regarding your recent stay at the Best Western Golden Spike. He value your feedback and use it to continually improve the hotel. It is wonderful to hear that you enjoyed your stay as well as the Seattle's Best Coffee Shop. Thank you for staying with us and we hope to see you again soon.
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Butte, United States
1 review
5 of 5 stars Reviewed July 14, 2014

The hotel was very clean, and the outside appearance was well kept, clean and inviting. The price for one nights stay was on the high end. I have stayed in just as nice hotels as this was for less. I realize the time we stayed was in peak tourist season and prices are always higher, but $180/night is still high, in my opinion, for that time of year.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe W, General Manager at BEST WESTERN Golden Spike Inn & Suites, responded to this review, July 17, 2014
Thank you for choosing to stay with us during your vacation in the Black Hills. We appreciate your business. We are always evaluating our rates, and we will certainly take your comments into consideration. Thank you again for staying with us and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield
Top Contributor
69 reviews 69 reviews
20 hotel reviews
Reviews in 35 cities Reviews in 35 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 13, 2014

Stayed here for two nights while visiting the local attractions. Clean, tidy and sizeable family room with the added bonus of indoor and outdoors pools plus a jacuzzi inside. Just a short walk to the charming town of Hill City and to the 1880 Railroad to Keystone. They had problems with Wi-Fi while we were there but I think this was due to a technical fault beyond their control. If you stay in Hill City don't miss Mount Rushmore & Bear Country (just a few miles away on the way to Rapid City).

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe W, General Manager at BEST WESTERN Golden Spike Inn & Suites, responded to this review, July 14, 2014
Thank you for choosing to stay at the Best Western Golden Spike during your vacation. We appreciate your business and take your comments very seriously. We were having a technical difficulty with the WIFI during your stay and we greatly appreciate your patience and understanding. It is wonderful to hear that you enjoyed the rest of your stay as well as Hill City. Please come and stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Loveland, United States
1 review
4 of 5 stars Reviewed July 12, 2014

Accommodations were great. Bed and pillows were very comfortable. I have trouble sleeping while away from home, not here. Staff were very friendly and helpful. Food is okay an comparable to all free breakfast buffets included with accommodations.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe W, General Manager at BEST WESTERN Golden Spike Inn & Suites, responded to this review, July 14, 2014
Thank you for sharing your thoughts on your recent stay with us. We value your feedback and use it to continually improve the Best Western Golden Spike. It is wonderful to hear that you got a good night sleep and enjoyed the accommodations. Thank you for staying with us and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
So Cal
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed July 11, 2014

We styaed here for one night on our trip to Mt Rushmore. This hotel has a newer section and an older section. We got the older section. The room had an aroma which wasn't bad, but reminded me of the room smells when I was traveling with my parents in the 60's. The bed room was clean and comfortable. We had a refrigerator and microwave. The internet was good. They have an indoor and an outdoor pool. We had an upstairs room but there were no elevators. We are on a two week roadtrip, so we ahd to lug everything up a flight of stairs. Not horrible, but an elevator would have been more convienient. The service from all of the employees was friendly, effecient and helpful. The restaurant is open for lunch adn dinner. The food was average, not bad, basic food. The free breakfast buffet was typical Best Western fare. Some hot items, some cold items and bad coffee. the presentation was nice and there were a couple of emplyoees hovering around making sure that everything was filled up and cleaning tables. They also have a coffee bar there with typical "Starbucks" types of itiems. That seemed to be popular. They do sell beer and wine on the premiss ant very reasonable prices too. We would most likely stay here again if we ever visit the area.

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe W, General Manager at BEST WESTERN Golden Spike Inn & Suites, responded to this review, July 14, 2014
Thank you for providing feedback regarding your recent stay with us. We appreciate your comments and use them to improve the hotel. I apologize for the smell in your room, we will certainly look into this issue. It is good to hear that you enjoyed the other amenities at the hotel. Thank you for staying with us and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio Rancho, United States
1 review
5 of 5 stars Reviewed July 11, 2014

Chose this location because of proximity to Mt. Rushmore and price. The hotel is very nice looking and our room was clean and bright. Breakfast was fresh and plentiful selection of the usual free breakfast items. The staff kept it stocked and the dining room was full but we never had to wait. The King Bed was comfy and great pillows. TV and internet were fully functional and we experienced no issues. The hotel is a short walk to downtown Hill City if you prefer to get out and about. We highly recommend the Alpine Inn for dinner but bring cash - no cards accepted.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe W, General Manager at BEST WESTERN Golden Spike Inn & Suites, responded to this review, July 14, 2014
Thank you for choosing to stay at the Best Western Golden Spike during your vacation in the Black Hills. We appreciate your comments. It is wonderful to hear that you enjoyed your stay as well as the amenities of the hotel. Thank you for staying with us and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Golden Spike Inn & Suites

Address: 601 E Main Street, P.O. Box 300, Hill City, SD 57745
Phone Number:
Location: United States > South Dakota > Hill City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hill City
#3 Romantic Hotel in Hill City
Price Range (Based on Average Rates): $
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Golden Spike Inn And Suites
Best Western Golden Spike Hotel Hill City
Best Western Hill City
Hill City Best Western

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