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“Good Service and Dog Friendly” 5 of 5 stars
Review of BEST WESTERN Golden Spike Inn & Suites

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BEST WESTERN Golden Spike Inn & Suites
601 E Main Street, P.O. Box 300, Hill City, SD 57745   |  
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Ranked #3 of 11 Hotels in Hill City
Thornton, CO, United States
1 review
“Good Service and Dog Friendly”
5 of 5 stars Reviewed June 8, 2014

Loved that my dog could stay in the room. Nice area provided for pet exercise. Accommodations were very nice, guests were pleasant and staff was great. Have stayed here three times and will continue to do so on further trips to Mt. Rushmore area.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe W, General Manager at BEST WESTERN Golden Spike Inn & Suites, responded to this review, June 9, 2014
Thank you providing feedback regarding your recent stay. It is wonderful to hear that you enjoyed our pet friendly hotel. We enjoyed having you stay with us and hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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366 reviews from our community

Traveler rating
    178
    119
    48
    8
    13
See reviews for
167
125
10
6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Garden Grove, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 8, 2014

Everything was nice and clean here. My only complaints were that the maid service came before 9am. A bit earlier than usual at most hotels so I did not hang the "Do not Disturb" door tag. The internet was a bit slow. The breakfast was just okay, nothing to write home about. But the overall experience was fine.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe W, General Manager at BEST WESTERN Golden Spike Inn & Suites, responded to this review, June 9, 2014
Thank you for taking the time to share your thoughts regarding your recent stay. It is great to hear that you had a good experience. We take your comments seriously and use them to continually improve. Thank you for staying with us and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed June 5, 2014

This motel had everything you needed. There was a restaurant, coffee shop and gift shop in the lobby. The rooms were very clean, quiet and comfortable. The staff were friendly and helpful. When we were there they were sealing the parking lot, but the work crews were very aware of the guest and did everything they could to minimize any noise and inconvenience that might occur. The only problem was the bathroom tub had not been cleaned. It contained several hairs and a wet washcloth but the problem was taken care of immediately. Overall, it is a very good place to stay when in Hill City.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe W, General Manager at BEST WESTERN Golden Spike Inn & Suites, responded to this review, June 9, 2014
Thank you for sharing your thoughts regarding your recent stay at the Best Western Golden Spike in Hill City, SD. It is wonderful to hear that you found the staff to be helpful and the rooms to be comfortable. We are grateful for your comments and hope to see you again in the future.
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Grand Forks, United States
1 review
5 of 5 stars Reviewed June 3, 2014

Everything from checking in to checking out was fast and easy. The staff were overwhelmingly pleasant, attentive and knowledgeable. The accommodations for a pet-friendly room exceeded our expectations and the pet walk area was a nice addition. We were also able to eat on the patio with our furry family members which made it a lot easier. The food for both breakfast and dinner was very good and tasty and it was a very good location for most of the surrounding attractions. I would definitely go back....thanks!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe W, General Manager at BEST WESTERN Golden Spike Inn & Suites, responded to this review, June 4, 2014
Thank you for taking the time to share your thoughts regarding your recent stay. It is wonderful to hear that the staff was helpful and accommodating for you. We are glad that you enjoyed the pet area as well as the restaurant. Thank you for staying with us and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 2, 2014

Nice hotel, centrally located for the major South Dakota attractions. Hill City is a cute little town, so quiet and peaceful. The staff, especially David, was so helpful and pleasant to work with. In today's environment, his professionalism and attention to customer needs are a breath of fresh air. The complimentary breakfast was wonderful. Highly recommended.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe W, General Manager at BEST WESTERN Golden Spike Inn & Suites, responded to this review, June 3, 2014
Thank you for providing feedback regarding your recent stay at the Best Western Golden Spike. It is wonderful to hear that you enjoyed your stay and the central location. David is a wonderful employee and it is great to hear that he was helpful to you. Please come and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 1, 2014

We stayed 7 nights and this was a very clean and well maintained hotel centrally located to all Black Hills attractions. It had a good restaurant attached to the hotel and the complimentary breakfast was fantastic. The staff was courteous and helpful. We would definitely stay here again.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe W, General Manager at BEST WESTERN Golden Spike Inn & Suites, responded to this review, June 2, 2014
Thank you for sharing your thoughts regarding your recent stay at the Best Western Golden Spike. It is wonderful to hear that you enjoyed the restaurant and complimentary breakfast. Thank you for staying with us and we hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Forks, North Dakota
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 31, 2014

We just got back from our stay at the golden spike. The property was clean and well maintained. The first room they gave us had entry through the main lobby. We asked for an outside entry room and they accommodated us with no hesitation. The room had a microwave and small fridge it was spotless. They offer an excellent free breakfast that has a lot of variety. We also at the restaurant for dinner. The prices are reasonable and the food was good. I had a Rubin sandwich and my wife had ribs. The staff was very friendly and helpful. One last thing the property is pet friendly.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe W, General Manager at BEST WESTERN Golden Spike Inn & Suites, responded to this review, June 2, 2014
Thank you for taking the time to share your thoughts regarding your recent stay at the Best Western Golden Spike. We appreciate your feedback. We are pleased to hear that you enjoyed the restaurant as well as the complimentary breakfast. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Golden Spike Inn & Suites

Address: 601 E Main Street, P.O. Box 300, Hill City, SD 57745
Phone Number:
Location: United States > South Dakota > Hill City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Hill City
#3 Romantic Hotel in Hill City
Price Range (Based on Average Rates): $
Number of rooms: 87
Reservation Options:
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Also Known As:
Best Western Golden Spike Inn And Suites
Best Western Golden Spike Hotel Hill City
Best Western Hill City
Hill City Best Western

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