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“Nice place after they trap you” 2 of 5 stars
Review of Super 8 Brookings

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Super 8 Brookings
2.0 of 5 Motel   |   3034 LeFevre Drive, Brookings, SD 57006   |  
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Ranked #2 of 7 Hotels in Brookings
Certificate of Excellence 2014
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Nice place after they trap you”
2 of 5 stars Reviewed June 22, 2013

I called in to reserve a room for one night for my nieces wedding. My requests were simple, a room on the first floor, and the total for the night so I could budget for the trip. I have a serious knee and hip issue that make stairs a challenge. I do not have allot of money to spend just like everyone else these days. I will be checking in late.

When I get to the desk, the price is 30% more than quoted. I am told well that's just the taxes. I thought I asked for a total. I was given a key and realized it was on the second floor so asked for the room I requested on the first floor since you don't have an elevator. OOPS we are sold out and don't have another room on the first floor.

Well it is what it is and its one night so I will get through this just like I got through Honduras. I ask where vending is since now I'm eating out of the machines... they don't work. it raining cats and dogs and I have to walk to a gas station to even get a snack.

Ya know I used to stay at super 8 allot and I guess they just seem to be painting turds lately this is the 4th or 5th bad stay for me in a row at a Wyndham property.

More to the point if they had been honest about the pricing I would have checked some of the 6 other very close hotels...

Room Tip: If you look to your right when you pull in the parking lot you will see the Holliday Inn Express and...
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  • Stayed June 2013, traveled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra57006, General Manager at Super 8 Brookings, responded to this review, June 24, 2013
We are very sorry that you had a bad experience during your recent visit. As a rule, when taking a reservation, our guest service representatives make notes for special requests from our guests to make sure that they get the room that they are asking for. We did not intentionally disregard your request and I apologize that we were unable to honor your request.due to a full hotel. We would otherwise have been very happy to move you to a different room. We also work very hard to make sure that all of our equipment is functioning properly and the guest rooms are clean for our guests. The vending machine you spoke of had just began malfunctioning that evening during the severe storm we were experiencing and we did call the repairman but he was unavailable at the time. Never the less, it is important that each of our guests leave satisfied with their stay. Once again I apologize for your less than great stay and invite you to give us another chance should you be in the area in the future.
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299 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
South Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 15, 2013

The Super 8 was an excellent place to stay for the right price. The rooms were very clean and the desk staff (Miranda, Liz and Alicia) were awesome!! Very helpful and polite. The breakfast was filling and the rooms, lobby and breakfast room were very clean.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
204 reviews 204 reviews
31 hotel reviews
Reviews in 75 cities Reviews in 75 cities
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed June 13, 2013

This is not a memorable stay, beds are comfortable but the chairs in the rooms are not. The bathroom is small and has low water pressure in the shower - extending the time required to rinse oneself. If you are looking for a basic room for a modest price, this is the place for you.

Stayed June 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Brookings

Address: 3034 LeFevre Drive, Brookings, SD 57006
Phone Number:
Location: United States > South Dakota > Brookings
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Brookings
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Brookings 2*
Number of rooms: 65
Official Description (provided by the hotel):
The Brookings Super 8 welcomes you to the home of South Dakota's largest university, SDSU. Situated within minutes of the university, we are conveniently located at the intersection of Interstate 29 (Exit 132) and US Highway 14. Be close to the action with the Larson Ice Arena & Swiftel Center right across the street. The SDSU campus & Frost Arena, Fishback Soccer Fields, Brookings Aquatic Center, McCrory Gardens, and University Plains Go Kart Speedway, are only a couple of minutes away. We are a short 45 minute drive from the Sioux Falls Regional Airport, Laura Ingalls Wilder Homestead & Pageant, and Terry Redlin Art Center and just 25 minutes from the Royal River Casino. Plus, some of the best pheasant hunting can be found in this area. We are pet friendly. One of the best, Brookings Super 8 works hard to provide our guests exceptional customer service with clean, convenient, quality accommodations at an affordable price. For our guests, we offer 24 hour Guest Service (interior corridors), free continental breakfast, beautiful indoor pool & jacuzzi, large vehicle parking, HD flatscreen TVs with free HBO, business center, free wireless high speed internet, guest laundry, in room hair dryers & coffee makers. Restaurants & convenience stores within walking distance. Treat yourself to one of our jacuzzi suites or if you are a business traveler, our business king rooms feature a king size bed with a large desk with plenty of workspace and ergonomic office chair, recliner & micro/fridge. Our standard single rooms feature a King size bed & recliner, and the double rooms have two Queen beds, all rooms have a micro/fridge. We also have a small meeting room perfect for a party or small meeting or family gathering. We are a proud member of the Wyndham Hotels group where you earn Wyndham rewards points with every stay. We look forward to serving you and we'll see you along the way. Restaurants will be: Qdobas, Papa Johns, Bravos Fine Dining, Pizza Ranch,Perkins, Arbys,McDonalds, Pizza Hut, Burger King, Cubby's Sports Bar & Grill King's Wok, Guadalahara's - Authentic Chinese Applebees & Whiskey Creek Fire Grill - Family Dining (walking distance). ... more   less 
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Also Known As:
Super 8 Brookings Hotel Brookings
Super Eight Brookings
Brookings Super 8
Brookings Super Eight

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