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“$129 a night for a dirty, run down, out dated hotel” 1 of 5 stars
Review of Comfort Inn

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Comfort Inn
2.0 of 5 Motel   |   1105 North Splitrock Blvd, Brandon, SD 57005 (Formerly Holiday Inn Express)   |  
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Ranked #2 of 2 hotels in Brandon
Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“$129 a night for a dirty, run down, out dated hotel”
1 of 5 stars Reviewed June 14, 2013

Went to this hotel while in town for a wedding. The hotel is dated, dirty, run down, and most of the staff is very unprofesional. Bathroom was dirty (hair on floor), wall next to toilet was splattered, tub was dirty, wallpaper torn, sticky table, musty smelling, and dust in dresser drawers. We have stayed at other Comfort Inn locations and had good experiences, which is why we chose this hotel, don't make the mistake we did. We suggested other family members stay in the same hotel and were completely embarassed.

  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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27 people have reviewed this hotel

Traveler rating
    5
    5
    8
    5
    4
See reviews for
7
12
1
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 24, 2013 via mobile

Nothing over the top, but nice and clean! Good value, always helpful at the desk... Breakfast room is great... There aren't a lot of places to eat, but there are a few to choose from and most are within walking distance.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rapid City, South Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 18, 2013

I stayed 1 night on the way to Iowa. Came back to stay 1 day earlier than expected and stayed 2 more nights.
A few housekeeping issues which I told front desk...mold/mildew around the handles in tub. But other than that all good , beds are great, front desk great .. will stay again when we gp through town....

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rapid City, South Dakota
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 7, 2012

Appears to be a older motel. The rooms are NOT quiet. Loud party going on upstairs, all night long. Our room was by an outside door, which remained unlocked, partying people coming & going all night, letting door bang shut behind them. The hallway was dirty, stained, & had not been vacuumed. Our room had only 1 hand towel,
1 washcloth, & 3 bath towels. There was only a third roll of toilet paper, when we entered our room, with no extra roll. The sink was plugged up; it filled with water before your hands could be washed. Our shower was ALSO plugged up. We stood in 4 inches of water, while showering. Breakfast rolls and bagels were extremely dry, tasted like day old. We were told we could not speak to management to register a complaint (they said there was no manager in the building.) The person who took our complaint acted disgusted with us for saying anything. Complete disregard for their patrons. We would never stay there again.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Travelers are raving about these Brandon hotels

MCHENRY
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed October 3, 2012

The hotel is easy access, right off of I90. Lobby bright and well lit. Front desk personal appeared neat and was very pleasant. Room was clean. Bed was comfortable. Restraunt was right next door. I have to say a big thank you because my husband left his cell phone behind when we left in the morning. He realized when we were 2 hours out. He call the hotel. They found it and mailed it back to us. Thank you! Good service.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jonestown, Pennsylvania
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 of 5 stars Reviewed August 5, 2012

We stopped here at the spur of the moment. Everything was real nice. The people at the desk were quite helpful in finding a place to eat. Room was nice. Their breakfast was very good. Very restful place to stay.

Stayed July 2012, traveled with family
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Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed March 11, 2012 via mobile

Simply put, this is a great place to stay. Large, spacious, newly updated, clean rooms. Good breakfast. Pool and hot tub. Easy to find... right off the freeway.
In the small town of Brandon, but it's still close enough to Sioux Falls.

Always a favorite place for me and many of my coworkers.

  • Stayed March 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Comfort Inn

Address: 1105 North Splitrock Blvd, Brandon, SD 57005 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > South Dakota > Brandon
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Brandon
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Comfort Inn 2*
Reservation Options:
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Also Known As:
Comfort Inn Brandon
Brandon Comfort Inn

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