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“Hampton Inn really?” 1 of 5 stars
Review of Hampton Inn Greenville / Travelers Rest

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Hampton Inn Greenville / Travelers Rest
2.5 of 5 Hotel   |   593 Roe Center Court, Travelers Rest, SC 29690   |  
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Ranked #1 of 2 hotels in Travelers Rest
gulf coast
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Hampton Inn really?”
1 of 5 stars Reviewed August 16, 2013

Can not believe this was a Hampton Inn! Room were very outdated and no refrig or microwave.Room was only cleaned twice during our week long stay and had to beg for towels.We always choose a Hampton for trips but stay clear of this place and stay downtown Greenville.

  • Stayed August 2013, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zankhna D, General Manager at Hampton Inn Greenville / Travelers Rest, responded to this review, August 23, 2013
On behalf of the Hampton Inn Travelers Rest, I'd like to thank you for your feedback. We’re so glad that you stayed with us. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. We're very disappointed to hear about the condition of your guest room and are addressing your comments with the appropriate members of our team. As we continue to look for refresh opportunities, we will keep your suggestions in mind. Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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128 people have reviewed this hotel

Traveler rating
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See reviews for
51
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Greenville, South Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 13, 2013 via mobile

This is a delightful hotel. Great staff. Good rooms and nice breakfast. In my opinion this is clearly the best option in Travelers Rest. It where we send all of our out of town visitors when our guest room is full.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zankhna D, General Manager at Hampton Inn Greenville / Travelers Rest, responded to this review, August 15, 2013
On behalf of the Hampton Inn Travelers Rest, I'd like to thank you for your feedback. We’re so glad that you stayed with us. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded. Our community is very important to us and great references go a long way.Taking the time out of your day to fill out this survey means the world to us and is the key to our success here at the Hampton. Again, thank you for your feedback. We look forward to seeing you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed August 11, 2013

I am perplexed as to why Hampton allows its name to be on this facility. It is more like a Comfort Inn or less. I am a Gold Honors member and have stayed at numerous Hamptons throughout the SE. This is unequivocally the worst one. The bedding and TV have been updated, but that is it. There is no frig. There is no m/w. There is no individual coffee machine. All of which are in the Hampton I stayed in last night in AR for a lower rate. The tub and surround are old and worn. The carpet is old. The draperies are old, The A/C is old. The lobby is dated. I agree with iml8a1. Stay somewhere else. I typically do, but chose this one due to convenience and proximity to Furman University. I will not stay here again unless this facility is updated. This is not at all up to Hampton standards.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ny
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 2, 2013

Bathroom needs updating. No refrigerators in room. Did not receive room service or towels, when advised front desk & asked if they could bring some towels up as we were going to dinner- never happened.The next day the man said we were "not in our room to receive them". Are you kidding? Stay in the lovely hotel by the River in Greenville- prettier area, nicer facility.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zankhna D, General Manager at Hampton Inn Greenville / Travelers Rest, responded to this review, October 22, 2013
Thank you for choosing. The Hampton Inn Travelers Rest, . On behalf of the Front Desk team please accept our apologies for the poor welcome you experienced during your stay with us. This is not an indication of the type of service we strive to offer here at the Hampton and for that we are very sorry. Once again that you for choosing the Hilton Hotel we look forward to serving you again and promises better service next time
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Liberty, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 2, 2013

We enjoyed the hotel. We were attending an event over the weekend at Furman University and the hotel was close. We splurged on the king suite with the jacuzzi. It was fantastic! We will stay here next year for the same event.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zankhna D, General Manager at Hampton Inn Greenville / Travelers Rest, responded to this review, September 16, 2013
On behalf of the Hampton Inn Travelers Rest, I am writing to let you know how delighted we were to receive your kind words of praise. We’re so glad that you stayed with us. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded.

Given the very nature of the hotel business, the hours are long and demanding.Day or night, good service depends upon people willing to give their very best at all times.That's why it's truly rewarding when a guest recognizes our staff's efforts, and takes the time to say thanks.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. We strive to provide the best customer service possible to our guests at all times.But, It's only through their eyes that we can accurately assess the quality of the accommodations and services we provide.

We are very happy to hear that you enjoyed our stay with us.Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to seeing you again.

We absolutely love having you here!!!!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hoover, Alabama
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 27, 2013

We stayed at this hotel for a prospect football camp for my son. It is very close to the campus. From the moment we entered we were made to feel special and taken care of. The hotel was clean, service was solid, and breakfast good. Coffee was available throughout the day, a big plus for me.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zankhna D, General Manager at Hampton Inn Greenville / Travelers Rest, responded to this review, September 16, 2013
On behalf of the Hampton Inn Travelers Rest, I am writing to let you know how delighted we were to receive your kind words of praise. We’re so glad that you stayed with us. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded.

Given the very nature of the hotel business, the hours are long and demanding.Day or night, good service depends upon people willing to give their very best at all times.That's why it's truly rewarding when a guest recognizes our staff's efforts, and takes the time to say thanks.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. We strive to provide the best customer service possible to our guests at all times.But, It's only through their eyes that we can accurately assess the quality of the accommodations and services we provide.

We are very happy to hear that you enjoyed our stay with us.Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to seeing you again.

We absolutely love having you here!!!!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed July 23, 2013

I want to thank you for all your help in getting our families rooms for my uncles' funeral.
We came from Virginia, West Virginia, Tennessee, and Alabama. They put us all on the same floor and across from each other so we could be together.
They treated us with respect in our time of sadness and let us use the lobby to eat together and visit after the visitation Sunday evening.
My uncle's church brought lunch for our families on Monday morning to a meeting room at the hotel and the hotel was nice and extent our check-out time. :)
The rooms were nice and its on a quite street away from the traffic.
Our shower didn't have a shower curtain when we got in the room and they brought us up one and put it on for us.
I wish they had a refrigerator, but I think all hotels need them. :)
Thank you for making our stay comfortable. :)

Room Tip: Can be a little tricky getting too if when you get off the exit. But you can get to it easy if you m...
See more room tips
  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zankhna D, General Manager at Hampton Inn Greenville / Travelers Rest, responded to this review, September 16, 2013
On behalf of the Hampton Inn Travelers Rest, I am writing to let you know how delighted we were to receive your kind words of praise. We’re so glad that you stayed with us. As a team, we strive to go above and beyond to ensure guest expectations are not just met, but exceeded.

Given the very nature of the hotel business, the hours are long and demanding.Day or night, good service depends upon people willing to give their very best at all times.That's why it's truly rewarding when a guest recognizes our staff's efforts, and takes the time to say thanks.

We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. We strive to provide the best customer service possible to our guests at all times.But, It's only through their eyes that we can accurately assess the quality of the accommodations and services we provide.

We are very happy to hear that you enjoyed our stay with us.Again, let me thank you for your kind words. We're committed to total guest satisfaction, and we look forward to seeing you again.
We absolutely love having you here!!!!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hampton Inn Greenville / Travelers Rest

Address: 593 Roe Center Court, Travelers Rest, SC 29690
Phone Number:
Location: United States > South Carolina > Travelers Rest
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Travelers Rest
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Greenville / Travelers Rest 2.5*
Reservation Options:
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Also Known As:
Hampton Inn Greenville / Travelers Rest Hotel Travelers Rest
Hampton Inn Travelers Rest
Travelers Rest Hampton Inn

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