We've been staying in Surfside for over 20 years at a nearby hotel. Decided to give this one a try. Booked in July 2012 for a two night stay, oceanfront room - just before Thanksgiving - looking for a quiet, peaceful break from London to visit famiiy. However found very heavy construction was underway from early morning to late afternoon - intense steam cleaning, sand blasting, painting, scaffolding all along the back of the property and the pool and jacuzzi unavailable. Accompanied with the loud, prime generator,building materials and busy port-o-potty just off our balcony. We could not use the balcony due to the dust and coming/goings of many workers. The fire alarm was triggered several times throughout the day. The outside appearance was one of a hotel which should be closed to paying customers. I understand renovations are important - however feel defrauded as we had no idea of the condition of the hotel until after we checked in. We did share our dissatisfactions with the front desk - and only received "I am sorry". The website did not indicate the work to be done and also invited us to "enjoy the new look and feel". Worst hotel experience ever and we are world travellers. Will definitely not back and truly feel we have been taken advantage of during our stay.
- Official Description (provided by the hotel):
- The Holiday Inn Oceanfront at Surfside Beach is located just minutes south of Myrtle Beach, SC and minutes from the many Myrtle Beach attractions, including Myrtle Beach Boardwalk, Broadway at the Beach, Family Kingdom Amusement Park, and much more. Situated on Surfside Beach, walk out the door of our hotel to the beautiful beaches of the Atlantic Ocean. Our Surfside Beach hotel offers the comforts of home including spacious guestrooms, complimentary wireless internet access, on-site fitness center, business center, and outdoor pool and whirlpool overlooking the ocean. For your dining pleasure, our Shoreline Restaurant, Tiki Bar, Tiki Hut (seasonal) and Scoops Ice Cream Parlor (seasonal) offer a variety of food and beverage. ... more less
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- Also Known As:
- Holiday Inn Oceanfront At Surfside Beach Hotel Surfside Beach
- Holiday Inn Surfside Beach
- Surfside Beach Holiday Inn