I usually don’t write reviews because I realize how detrimental they can be for a business. In a recovering economy all business’ deserve a chance to thrive and I don’t wish to play a part in any company’s demise. Nonetheless, it’s equally important for business to do their best with the products, accommodations, or services they provide. So, this time, I could not resist helping the next person to prevent making a decision which could possibly destroy their vacation. I love to travel, I love to use Trip advisor, and I trust the opinions of other travelers. This is a place where I’ve grown to expect honest reviews and I’ve never been misled until now. After this experience, I will forever be skeptical about reviews. I'm writing this review because I need people to understand what they are getting themselves into before they go. With that said, 4 stars to me means a more luxurious experience- even at the beach. For the first time, I cannot help wondering what other reviewers are comparing this hotel to, when they give a 4 star rating. This hotel is not 4 stars, not even close, and should not be advertised as such. Actually, it should be against the LAW for the owners to call it a resort. It is NOT a resort, and the claim to be anything other than a motel is extremely misleading. In addition, they have the audacity to charge a resort fee, which is comical. I would say this hotel is tolerable at most and that is stretching it. The staff was great! Very friendly! If I were rating them, it would be 5 stars. However, they don’t make up for the hotel. Just imagine, an very old, dusty, damp and moldy space, that someone tried to refurbish. But they didn’t do a good job, nothing more than slapping new stuff on top of the old. After a while the old stuff starts to uncover. This is Surfside Beach Resort at its best. It’s even more crazy that this hotel sits in the middle of a very nice beach house community, with a nice pier, several shops and restaurants! If I owned a house there, I would start a petition for the hotel to be torn down and rebuilt. I mean, it just seems that this hotel has to bring down property value. For the 3 days my family and I stayed here, I found myself rushing our vacation, just so we could get home, because I was so uncomfortable. Even the kids were disappointed. The pool is more like a large Jacuzzi because not only is it small in comparison to most pools, so there is no swimming room, it was always warm and dirty. I would not go back even if somebody gave me a room here, as a gift. Needless to say, I would not recommend it. Instead, rent one of the beach houses in the area.
Don't get a room here.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.