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“Clean” 4 of 5 stars
Review of Surfside Beach Resort

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Surfside Beach Resort
2.5 of 5 Hotel   |   15 South Ocean Boulevard, Surfside Beach, SC 29575   |  
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Ranked #1 of 5 hotels in Surfside Beach
South Carolina
Top Contributor
107 reviews 107 reviews
15 hotel reviews
Reviews in 39 cities Reviews in 39 cities
45 helpful votes 45 helpful votes
“Clean”
4 of 5 stars Reviewed September 23, 2012

Had a good experence with this hotel. Very clean. Good location to nearby pier,resturants. The Surfside area is pretty quite unlike the heart of Myrtle Beach. We booked here after all the reviews. We had a king bed on the 8th floor with ocean view. We paid a totla of $172.00 for two nights from September 21-23.

Room Tip: Bring your fishing rods, the pier is next door!
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBRManager, Guest Relations Manager at Surfside Beach Resort, responded to this review, October 10, 2012
The Surfside Beach resort is one of the best values on the Grand Strand. We have a superior housekeeping staff to keep the rooms clean as well as one of the best engineering departments anywhere. At the end of the summer season we are still getting great reviews about the condition of the hotel and the cleanliness of our rooms. That is a testament to how great the staff is that keeps the property running each and every day. It is no small feat keeping a property in such good shape and it is nice to know that all of their hard work does not go unnoticed. We will be waiting for your return visit and we will be ready to once again make your stay one that you will remember always.
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340 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Huntersville, North Carolina
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 23, 2012 via mobile

Very nice location, rooms were nice. Hotel was recently renovated, great location in Surfsise Beach away from the hustle abd bustle of Myrtle Beach. Nice restaurants all within walking distance. Good proximity to Murrell's Inlet and restaurants there. Would definitely visit here again.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBRManager, Guest Relations Manager at Surfside Beach Resort, responded to this review, October 10, 2012
Thanks for the great review. We are always happy to welcome new members into our Surfside Beach Resort family. We work very hard to make the guest experience one of the very best. From the greeting you receive at the front desk when you arrive to the smiling faces of our great housekeeping and maintenance staff members, you can always count a fun time while staying with us. Be sure to tell all of you friends about us so they can visit us and experience all that the Surfside Beach area has to offer.
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Newburgh, Indiana
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 23, 2012

We stayed at the hotel for a girls weekend trip. We booked an excellent rate on a discount site, so it was great value for the money. The location can't be beat. It is well outside of Myrtle Beach, but still close to restaurants. The room was clean and the beds were very comfortable. If you need more space, ask for a room without a balcony. The beach was beautiful, and we had a view from our room even without a balcony. The pool area could definitely be improved (it's very small and in the middle of the parking lot), but it was clean and there were lounge chairs available.

Room Tip: Ask for a room away from the elevators. They are very noisy!
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBRManager, Guest Relations Manager at Surfside Beach Resort, responded to this review, October 10, 2012
It's nice to hear that you enjoyed your visit with us here at the Surfside Beach Resort. We have one of the best locations along the Grand Stand with great beach side parking, our own private access to the beach, and the only beach front bar in Surfside Beach. We hope you will come back to see us again and bring your friends with you.
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Greensboro
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 15, 2012

This was our first stay at Surfside Beach Resort. We purchased a Groupon so got a great rate the weekend after Labor Day. We prefer the less crowded time and area just outside of Myrtle Beach. We stayed in a corner room on the 6th Floor closest to the beach. There was a great view of the pier and the beach and ocean. Although the room was small, it was comfortable for the four of us, me, husband, nine year old and two year old. The room was clean and the staff was very friendly. We will return to Surfside Beach Resort during the off-season.

Room Tip: higher rooms on corners facing the pier have best ocean view and sounds we had room 601 - perfect.
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBRManager, Guest Relations Manager at Surfside Beach Resort, responded to this review, October 10, 2012
Thank you for staying with us here in Surfside Beach, South Carolina. The Surfside Beach Resort is a great get away spot for a weekend or a week. We hope you will spread the word and let everyone know we are here to make their next excursion something extra special. We look forward to seeing you again very soon.
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Charlotte, North Carolina
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed September 11, 2012

We have stayed at this hotel for 20 years. The location is the best and you have restaurants within walking distance. But this year we had problems. The carpet was so nasty that it left our feet black. I went downstairs to talk to the GM but he was busy. He did call and leave me a voice mail message later but there are not any instructions on the phone telling you how to get your messages. So I went downstairs and I talked to the night manager about cleaning the carpet but he said that they were to busy and they only steam clean carpets in the fall. We had to wait one day 7 hours for clean towels because they had run out early in the day. The bottom of the bathtub looks bad. Needs a really good cleaning. Also the second maid we had only made up the beds. She did not vacuum the carpet because little pieces of paper were still on it after she left. Also there was a pile of sand in the bathroom floor that I pushed in front of the tub thinking she would sweep it up. No, it was still there when we came back.
Now we do not know if we want to stay here again. If you have several kids you should get the extended room. There is a lot of room to move around in that room but you do only get a window and no balcony. Also the night manager could use some training because he had a smirk on his face the whole time he was talking to me.

Room Tip: If you have several kids get the extended room. For the best ocean view get a room with 03, 05 or 0...
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  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBRManager, Guest Relations Manager at Surfside Beach Resort, responded to this review, September 13, 2012
We appreciate you taking the time to leave your comments about your stay with us. We will be passing them on to our employees to make sure they do a better job with their customer service. Our goal is to make every stay the very best possible. We are never satisfied with reviews that are less than positive. We use your experiences to better our skills and we are glad you shared with us. We hope you will decide to give us another try to give us the opportunity to show how we have improved since your last visit.
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Gatlinburg, Tennessee
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 10, 2012

My mom and I enjoyed a great trip to Surfside Beach and found this hotel suited our needs perfectly. We don't like spending tons of money on a hotel that we're only going to sleep in, plus we like to be away from the traffic and crowds of Myrtle Beach. Surfside Beach Resort was wonderful. They had updated the decor and it was very comfortable. It's in a quieter location without any hotels within a mile or more and there were several restaurants just across the street. Great location if you want to get away from the crowds! There is a beach bar just next door that offers great entertainment and stays open late. However, the noise was never an issue after about 9 or 10 at night - you could barely hear anything coming from inside. The pool area was great with plenty of lounge chairs and a great hot tub.

Room Tip: If you want to sleep in, rooms on the south side do not get the morning sun straight in the sliding...
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBRManager, Guest Relations Manager at Surfside Beach Resort, responded to this review, September 13, 2012
It's nice to hear that you had such a good experience with us here at the Surfside Beach Resort. Life is a little slower here and we plan on keeping it that way. We have the perfect combination of uncrowded beaches, great restaurants, shopping and just relaxing in the sun or having a cool drink on the deck at Scotty's Beach Bar. We hope you will come back to see us again so we can treat you to some more southern hospitality.
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Asheville, North Carolina
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 6, 2012

Our experience was better than expected! The room was clean and updated, the staff was professional and polite, we had a great view and the beds were very comfortable.

Upon arrival our room was pre-assigned on the south side of the building. With the sun setting on that side I asked for a room on the north side and was switched to a 4th floor room, away from the elevator and also close to the ocean. We had a nice view of the beach, pier and sunrise and our room stayed cool in the afternoon/evenings. I have no complaints about the a/c noise or heat on the balcony. It was very quiet.

Prior to our trip I emailed the hotel via their website with room requests based on reading some of the reviews here but did not get a reply. Upon mentioning this to the front desk at check in I simply got an apology. I don't know what happened to my email and they didn't ask what my concerns were.

The hotel has adequate parking some of which is covered. There were plenty of carts for bags but no valet. I would assume someone from the desk would assist if asked.

There are 2 elevators and we waited maybe 3 minutes tops on a holiday weekend when the hotel was booked solid.

We didn't use the pool but it seemed adequate. I don't use hotel hot tubs so I can't comment other than to say I never saw anyone in it. The weather was probably too hot.

Housekeeping was extremely polite. We kept the DND sign on the door and only exchanged towels, emptied trash and re-stocked coffee during our stay. Upon seeing me go in the room on our 3rd day housekeeping said they understood we had the DND sign but wanted to make sure we had everything we needed. The coffee pot failed one morning and a new one still in the box was brought up immediately.

There are chairs with umbrellas set up in front of the hotel. They are managed by the lifeguard and can be had for a fee. We brought our own chairs and beach towels. Plenty of room under the pier if you want to set up in the shade.

The Beach Bar is next door, across the parking lot. The live music outside on the very small deck is so loud you can hear it on the beach. Another reason to get a room on the opposite side of the hotel.

The beach is very clean and people are friendly in Surfside. I would stay there again and ask for maybe a 5th floor room, north side closest to the beach. I would also recommend this hotel to friends. I would not call it a resort.

You can buy beer on either side of the hotel from either the bar or store at the pier. Also at the pier is a restaurant. We ate there once, got breakfast sandwiches to go for $5 each. Bubba's seafood restaurant is across the street. The menu is mostly fried food. Their fried oysters are perfect. They will broil many of the other items.

Room Tip: Rooms on north side stay cooler in the summer. They are also quieter since the pool and bar are on...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SBRManager, Guest Relations Manager at Surfside Beach Resort, responded to this review, September 13, 2012
We are pleased that you took the time to leave your comments about your recent stay with us. I am sorry we did not respond to the email you sent to the front desk. We check those every morning and send responses as soon as we read them. I'm not sure how we missed yours but I will make sure everyone is checking and responding as they should. We hope to see you again soon and that you will bring your friends along to enjoy the many things Surfside Beach has to offer.
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Additional Information about Surfside Beach Resort

Address: 15 South Ocean Boulevard, Surfside Beach, SC 29575
Phone Number:
Location: United States > South Carolina > Coastal South Carolina > Surfside Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Surfside Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Surfside Beach Resort 2.5*
Official Description (provided by the hotel):
Surfside Beach Resort is ideally situated in the center of Surfside Beach, South Carolina, and overlooks the beautiful Atlantic Ocean with 161 tastefully decorated ocean view rooms. All rooms were recently renovated in 2011. ... more   less 
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Also Known As:
Surfside Beach Hotel Surfside Beach
Days Inn Surfside Beach
Days Hotel Surfside Beach
Surfside Beach Days Inn

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